How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty90−1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORERenewal By Andersen of Western New York
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 2,449 Google reviews
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Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Renewal By Andersen of Western New York for 8 kinds of job.
Renewal By Andersen of Western New York for general door installation
Clear ✕All 134 Google reviews tagged “General door installation”
Outstanding service and installation. Thank you!
David, the regional manager came down and just locked everything in for me. Excellent job looking for my new doors Jeffrey who came down really set things up nicely. Very excited!
Really like the doors I had installed by Norm and his team these guys knows there work well very professional form the time they showed up to the end of job before and during and after Norm and the guys payed attention to every detail I hope in the future when I needs something done well my first choice is going to…
RbA replaced my front and back doors. They fit well, look great, the installation went quickly, and the crew was fastidious in making sure the doors were extremely well weather sealed. Very pleased with the work. I had only a minor wall repair to make.
They look great but only had 4 replacements done and very expensive for a 50+ senoir. Sort of feel like I was taken advantage of after getting contuous adds for other window and door replacement companies.
Our salesman, Michael Bow, was very personable, informative, and a pleasure to work with. Their products are top quality and there was no pressure from our salesman. I would highly recommend Renewal by Andersen.
Mike Braun was amazing. He was very friendly and gave us a lot of good information about the products. We look forward to working with renewal by Anderson
This is the second time we’ve hired Renewal By Anderson to replace windows in our 1930 home. The window replacements are high quality and the service impeccable. The team worked efficiently and were friendly and professional. The installers explained everything to us and worked in freezing conditions. We could not…
Calvin was very personable and professional and very understanding of our needs for our home.
Calvin was very helpful and informative. He was not pushy and really listen to our needs.
Michael Privitera was a very knowledgeable and easy to understand with sales. Answered any questions so it was easy to choose
Calvin & Cassie were absolutely wonderful! Very impressed withCalvins knowledge and customer service.
Representatives from Renewal by Andersen were on-time, friendly, and informative. They were over every step, taking time to answer questions, provide options and working within my budget. Plus, they had no problem with my dog despite being very barky when first meeting new people!
David provided great customer service. He answered all of our questions and concerns regarding replacing multiple doors. We look forward to using Anderson for our upcoming replacement door needs.
Hannah was knowledgeable, professional, and a joy to work with. She has given us the confidence that Renewal by Anderson is the best choice for window and door replacement. So glad we called!
We were happy with Nick Petrucci who gave a no pressure presentation and even agreed to come back when we had to cut the presentation short. He was able to come up with a solution that worked for us.
Michael Privitera is the man. Made choosing a door easy and efficient
Thank you so much for the visit David! Great customer service! Look forward to working with you!
Dan did a great job! Very reliable and easy to work with. Listened to everything that I wanted.
Michael Privitera was our sales rep for our front door and was wonderful! Super helpful and easy to work with! Very honest!
Sam B was very professional, very enthusiastic, and very knowledgeable.
Steve was great at explaining everything and making my decision easy.
Excellent
Great service, great experience. Michael Privitera for a thorough sales experience
Hannah gave us peace of mind with our decision on getting new doors. There was no pressure. We are very happy with everything.
Steve was great.
SAM BITTKER WAS INFORMATIVE, TGOROUGH AND PROFESSIONAL. WE ARE EXCITED TO GET A NEW DOOR AND WINDOWS.
Great crew, came back to fix issue right away. Very happy.👍
Very informative and professional. Michael Privatera
Corey provided a great customer service. He went over different products for my door and windows replacement, explained the cost estimate and what to expect for the installation phase. He was great, knowledgeable, very professional and represented the company with such a class!
We’re excited for our new doors! Dan has been awesome to work with every step of the process!
they went ahead with an installation of the wrong size doors without informing me. the storm door they brought didn’t match the size of the door they installed. now they are charging $8k without finishing a job done with the wring doors. true nightmare- stay away- don’t be fooled
Michael Privitera the design consultant is an excellant representative who explained in detail everything I desired to know about the windows and my sliding patio door. I felt comfortable about the decision to go with Renewal by Anderson.
Very informative and helpful. 👏 Micheal Privitera
Calvin Logins Calvin was extremely knowledgeable and made the process simple. We’re excited for our new doors & windows! Update: 11/2/22: Awful experience so far. Highly regret doing business with this company. Do yourself a favor and read all of the negative reviews first, as the vast majority of their good…
We had the pleasure of meeting with Michael Privitera who was very personable, honest and professional. He is very knowledgeable about the products and takes pride in the company he works for. We are very excited to get our new door installed!
Outstanding representative - courteous, friendly, knowledgeable, and overall effective
Steve was great!!
Dan Hendrickson did an excellent job and is an perfect representation to Anderson. We are very happy with our new windows and doors
Sam was amazing! He was able to answer all of our questions and was very respectful. I highly recommend having him come out if you’re in the market for windows and doors.
David and his team were great at providing us with different window and door options. Different financing options were also available and well presented.
Personal and knowledgeable. Wish the work could be done tomorrow.
Today Charles Sanfilippo stopped by to provide an estimate for two new entry doors. He was prompt, friendly, and professional. He thoroughly answered my questions and explained the difference between Andersen and the big box hardware stores when it comes to doors and windows. I look forward to having my new doors…
Calvin Logins was a very patient and professional salesperson. He explained everything well and made the process easy to understand. Highly recommend!
The company is fantastic to work with. The professional and friendly of the salesman Mike was amazing! Definitely recommend to all friends and family!
Rocky was professional, knowledgeable, and personable. He went through all of our options and helped us to make the right choice for us. Would absolutely recommend.
Both reps were on time and round two provided more transparency into the products, pricing and helped make a clear decision on replacement patio sliding doors for our home. Looking forward to installation.
Renewal by Anderson has been a great company to work with. I can’t wait to see the doors and windows once they are in. David was wonderful and made the project work for our budget.
Calvin Logins took the time To ensure we truly understood the benefits and savings of Anderson. With the ability to see firsthand the design difference made the decision much easier.
David is very helpful and professional
Jason was great! Informative and professional. He was knowledgeable about the company he works for.
Corey is knowledgeable, patient, charming and a good eye for design. It was a pleasure working with Corey.
Calvin logins very professional witty knows what he's selling very impressed!
Corey S. did an exceptional job explaining all window/door options and financing as well. He even made a second trip out to see me when I needed more time. I would absolutley recommend Corey at Renewal by Andersen.
Sam Bittker is a fantastic, knowledgeable representative for Renewal By Andersen. We ordered windows and patio door. We are looking forward to installation.
Steve P. was a treat to work with. Very informative and honest. Thank you for making this process easy and pleasant!
Calvin Logins was very professional and a pleasure to talk with.
Jason was great, upfront and honest on pricing. Definitely a good salesman. Also got us a great deal. Will have them do our windows next!
We previously had Anderson install 2 side windows and a sliding glass door. We have been extremely happy with the product and installation that we decided to call them back and meet to discuss doing the rest of our windows. We had Jon L.and Dave. They were very professional and informative, they answered all our…
Calvin Logins was very polite, on time and informative. After talking with him our minds where at ease about going ahead with the replacement project that we have been putting off.
Calvin L. was timely, professional and explained their products and policies very well. We look forward to having our windows and doors replaced through Renewal By Anderson WNY.
Such a pleasure working with Zach on designing new windows and doors for my home. He is extremely knowledgeable, very professional and an all around kind person. I highly recommend Renewal by Andersen for their product and customer service.
Sam B was very professional and was easy to talk with. Was very knowledgeable about the product. Would recommend him and renewal.
My husband and I have not fought once during the planning process!!! Jeff and Tom were our installers and made sure I was happy and answered all my questions bout trim. I highly recommend them.
Sam was very professional and knowledgeable and offered alternatives for the project.
Calvin Logins was professional and had plenty of information. Windows and doors are a good value we think we will be pleased
Zach was fantastic. He met with us in the evening, stayed late and really walked us through the whole process. He was very professional, and knew what he was doing.
Jay and Corey were thorough but timely helping us understand our window investment. We appreciate the information without feeling like we were pressured to buy. Great sales team.
David and Zack were very helpful and accommodating in our project adding multiple windows to our home to bring more natural light into the space. Would highly recommend
Steve P. was very professional and entertaining. Gave me a good price on some great doors and windows.
Jason was great! We appreciate it!
Our representative was very knowledgeable and personable. It was nice to work with Mr Meding. I cant wait for the install.
Great consultation with Corey and Michael. Very nice, friendly, knowledgeable, and professional
We have met with several companies to get quotes for our windows and door. They stood out above the rest! Great service, product, and price. We are very happy with our purchase!
Calvin Logins was a great help in our decision to get an Renewal by Andersen sliding glass door. I can’t wait to get it installed!
I order all new windows from Steve G. They are great windows. Steve answered all my questions before I could ask them. My house will be warmer in winter and cooler in summer because of my new windows. Seth L
We recently decided to upgrade our sunroom windows and a patio door in our house. David A was the representative from Andersen that helped us out and was able to really work with us to get what we wanted. Very professional and we are extremely excited about this upcoming project and how much it will improve the overall look of our home.
Steve P was our sales rep. He gave us a very thorough explanation of door options, services, warranty, etc. We look forward to having our door installed later this summer.
Calvin was so knowledgeable and he let us know the ins and outs of the company and the different types of products they offer. The quality and service was amazing and he wanted to also get to know us as people. Love the service!! Thank you :)
Calvin logins. Great presentation
Zach Medding was great!!! Super personable and not pushy at all. Just gave us all the options and did a great job educating us on what we were getting.
I worked with David Alkaher. The process of learning about the windows was both educational, low pressure, very informative and helpful. Helped me go through the decision-making process and understanding the variables in making a large purchase decision.
We worked with Sam B. for our consultation and he was exceptional. Very professional, knowledgeable and friendly. We placed our order for replacing all of the windows in our house and are very excited. We would definitely recommend!!
David A was very friendly and knowledgeable. Showed us everything we needed to know about our project and answered all questions.
Calvin Logins stopped in to quote us some work. Very professional, knowledgeable and helpful.
Our sales representative, Corey Smithe, was extremely knowledgeable on the products and designs that would best compliment our home. He was friendly (not pushy) and prompt. He didn’t rush us and even spent extra time to ensure he addressed our questions. We began by just wanting to replace a patio door and were…
Steven G. was great. Handled the dogs well right off the bat. He was very passionate and informative and we got along great throughout the process. He worked with us to help us decide what fit our budget and how we could benefit from their specific brand. We are replacing our sliding glass door along with 4 other…
Had a great experience with Sam Bittker. Looking forward to getting our new Windows. Thanks Sam!
Rocky was very helpful and professional. No salesman pressure at all. Enjoyed his presentation very much.
David A and Corey were very helpful in this process making my decision as a buyer much easier! Their knowledge and presentation made me want windows tomorrow. I can’t wait
Great customer skills. Great experience with Calvin Logins
Steve G gave a great presentation. Thank you for your time, I plan to have my windows and door installed soon.
David A was a excellent person to deal with through Renewal by Anderson western division. Looking forward to getting my new Windows and doors.
Sam B. was very professional, knowledgeable and beams with pride for the Andersen product and company. The presentation was a little long, but did provide good information as I am not a window and door expert. I signed and cannot wait to see my new sliding door and window installed!
Steve was great to deal with for our home improvement needs.
Zac Hill was great! Explained the product and how it compares to the competition in an easy to understand manner. Never felt pressured. Very friendly.
Steve was great and his presentation was nice.
Zach Hill was our sales rep. We were so impressed by his professionalism and friendliness. He guided us through the procedure so well
Nico came into our home and was extremely friendly and knowledgable. I appreciated his honesty with the our purchase. I will definitely call him in the future.
Zack Hill came out to our home for a door replacement today. We were very pleased with his presentation and information of product. Also very pleased with the price. Would highly recommend.
Zach Hill was our representative. I was not going to make a commitment when he was here yesterday. I just wanted to gather information and then check around. I was so impressed by his presentation, his knowledge of the product that when he figured out the quote I looked it over and said let’s set it up. No pressure…
Calvin Logins You are amazing person! Are patient
Calvin Logins did a great presentation and sold us on the superior nature of Fibrex. We loved what we heard and saw and felt very confident with our decision to use Renewal by Andersen.
Calvin Logins Good guy. Knew his way around windows.
A couple of years ago they put in a new door and bow window. I love them so much I just signed with Steve G to do my other door and the kitchen window. Although I miss Christian, Steve is a great guy who listened to all my crazy stories and gave me a great deal on the new jobs.
Calvin Logins was my sales representative and he was amazing. He was very respectful and professional. He knows more about windows and doors than I could learn in a lifetime. His deep knowledge and experience gave my wife and I the confidence to move forward with our purchase along with his no pressure style. I…
Steven Giannetto was excellent! Very happy with my purchase and his customer service was awesome!
Steve P was extremely thorough and explained everything! He was very professional and personable. I would definitely recommend Steve and Renewal by Anderson to everyone I know.
Sam B is my new Rep and I'm looking forward to my new door!
David did a great job helping us pick the best options for our needs.
Sam B provided a great overview of the products. Professional, helpful and not pushy.
Nico was on time, professional And knowledgeable. He represents Anderson very well. I would recommend again.
We called for a quote to replace our windows. We received an appt. immediately. Steven Giannetto was on time for our appt. He was cordial as well as knowledgeable of the product. We appreciated the time that Steven spent explaining everything to us. We are looking forward to our windows. :)
David Alkaher
David Alkahar was great explained everything in detail , gave me different options and I ended up signing the contract! I am so happy I signed up the contract!
Very professional and able to express my needs with a full understanding. Not pushy or demanding. Would definitely recommend
Met with Sam B for estimates on windows and a door. Knowledgeable and ultimately a good investment to use RbA.
David Alkaher was wonderful to work with. He was very helpful in explaining everything and helping us make decions. We can't wait to get them installed.
nico was outstanding. Very knowledgeable and highly professional.
David A. and Zach were very thorough and professional. I would definitely recommend this product to anyone looking for windows or doors.
Great presentation .. very informative and personable! Thanks Sam B 😀 can’t wait for my new door!
Corey was fantastic! He was personable and easy to work with!!
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window installation | 516 | — |
| General door installation | 134 | — |
| General window replacement | 122 | — |
| Pre-made windows | 47 | — |
| Sliding glass door installation & replacement | 46 | — |
| Window repair | 36 | — |
| Double pane window installation & replacement | 32 | — |
| Glass installation | 17 | — |
