How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty90−1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORERenewal By Andersen of Western New York
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 2,449 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Renewal By Andersen of Western New York for 8 kinds of job.
Renewal By Andersen of Western New York for general window replacement
Clear ✕All 122 Google reviews tagged “General window replacement” · showing 40
Val is great! She wasn't just in it for the sale. She helped us make the wisest financial decision for us and worked hard to get us the.best price for what we needed. She made sure to check with us that we were comfortable with what our payments would be and went over everything very thoroughly. We got windows 2…
Val gave us the best option to fit our budget.
Great experience! The installation team worked quickly and did a great job. The windows are top-notch and a huge upgrade to our home.
Very impressed with the installation and overall quality of both the windows and the front entryway we had installed! They did a great job! The photo on the right is the before and the photo on the left is after. Very happy!
Working with Dan H to purchase windows for our home has been a good experience. He is a fountain of information snd knows the business. Thanks for your help in moving our home forward with energy efficiency.
It was a pleasure working with Mike Bow from the moment he entered our home. He was not only thorough with his presentation and discussion, but he was kind and very easy to chat with. We were so impressed with his knowledge and expertise. It was easy to accept the contract for our upcoming installation. We are…
Cormick, our sales representative, did an outstanding job walking us through the entire process and clearly explaining the benefits of the renewal product. His knowledge was evident from the start, and he went above and beyond to accommodate our schedule — even making a two‑hour drive to meet with us. We truly…
Renewal by Andersen was professional, efficient and reliable. Their timing was actually quicker than anticipated, which is great. From the quotes to the measuring to the install, everything went so smoothly. I couldn't recommend RBA enough. We are thrilled with the results.
Michael Privitera is an excellent salesman. He gave us every option, explained things clearly, and was very upfront with the details. We really appreciated him and his way of talking to us.
They look great but only had 4 replacements done and very expensive for a 50+ senoir. Sort of feel like I was taken advantage of after getting contuous adds for other window and door replacement companies.
Michael Privitera was extremely knowledgeable and professional. He made the process very simple and easy to understand. We recommend him to anybody!
Awesome service from when they talked with going from door to door to getting approval for some windows with Dan Hendrickson and explaining everything that will happen to get new windows. I will be coming back to get my other windows installed. Thank you and great chatting with you Dan.
Micheal Privitera was quick and too the point and no time wasted which was perfect
Just signed up with Renewal by Anderson. Val was great. She spent a lot of time walking is through everything. She even noticed something that we had not realized: that our current windows grill patterns changed from room to room. Looking forward to getting those new windows in!
Joe, their master installer came out was very good unfortunately after they botched the whole job on the doors Didn’t insulate properly wouldn’t use them again
Michael P Privitera was great. He was Our rep.over a Year ago and Today we Did The last half. Recommend him Bonnie Reed
Sam B. was very professional, answered all our questions thoroughly. He was friendly and patient.
Both Jason the sales rep, and David the regional manager were timely, professional and knowledgeable. Both worked super hard to get us the best product at the best price.
Cassie, she is great helpful with patience because customers are deaf and spend long than normal and we thanks her for wonderful help.
Steve was very professional. He took the time to talk and explain the issues he saw. He did not try to push stuff on us that we did not need or want.
Calvin was very personable and professional and very understanding of our needs for our home.
Anderson windows are the best quality and they follow through with warranty’s. Kelvin and Zach are very professional and always on time.
Corey did an absolutely wonderful presentation. Thorough knowledge of all the products and gave great advice! Thank you
Michael Privitera was informative and helpful. Answered all of our questions and concerns. Was professional.
CALVIN LOGINS ...Great coverage explainations..easy to understand.
It has been almost 2 weeks with our new windows. Not only were they put in before schedule but in a timely manner by professional installers. Our old windows were, well REALLY old. We moved into our home 4 years ago and we couldn’t open our windows. Let me tell you, I am now opening them every chance I can! Also,…
I have had the great experience to work with Sam B and Frank from Renewal by Anderson. I am so impressed with their promptness and professionalism during the consultation and measuring process, very thorough and thoughtful. Would highly recommend working with them to anyone wanting to replace windows or doors. I am…
Sam Bittker was professional, knowledgeable and a pleasure to deal with! Great product and service!
Had a consultation with Corey S. On a Friday evening for replacement windows. Corey was thorough and professional, conscious of ways to provide savings to me where he could. The engineer came out 4 days later to measure and his recommendations were right in line with what I was originally quoted. Overall a great…
Hannah was great! Very friendly and personable.
My wife and I had David Piechowiak out to the house. He was on time, polite, knowledgeable, and professional. We loved the product and when feasible for us financially we will 100% be moving forward with a purchase order. Highly recommend!!
Shawn Alford is the best, provided expert advice
Jon L. was fantastic to work with!
It was a great experience purchasing our amazing new windows with Jim.
Michael did a great job introducing the windows to us. He was on time and professional. I look forward to our new windows once installed.
Hannah was absolutely lovely for our quote appointment! Would work with her a million times again
Sam B. Has provided comprehensive and thoughtful service as we made the decisions on replacement windows.
Zach was awesome! He was professional, informative, and super helpful with any questions we had. Zach was easy to work with and we didn’t feel pressured into any decisions we made. He made the process easy and enjoyable and we would absolutely work with him again in the future. Our dog, Murphy, absolutely loved Zach, so we knew we were in good hands!
Our sales representative, Cassie, was such a delight to work with and patiently shared information with us so that we could make the best decision for our home on windows!
Sam was professional and thorough. Great review of products and knowledgeable.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window installation | 516 | — |
| General door installation | 134 | — |
| General window replacement | 122 | — |
| Pre-made windows | 47 | — |
| Sliding glass door installation & replacement | 46 | — |
| Window repair | 36 | — |
| Double pane window installation & replacement | 32 | — |
| Glass installation | 17 | — |
