How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty90−1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORERenewal By Andersen of Western New York
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 2,449 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Renewal By Andersen of Western New York for 8 kinds of job.
Renewal By Andersen of Western New York for pre-made windows
Clear ✕All 47 Google reviews tagged “Pre-made windows”
Great experience working with Mike Bow General instruction
Very nice job, on time and professional.
Was a pleasure working with you this company,professional, friendly and window replacements are all beautiful!
Val is great! She wasn't just in it for the sale. She helped us make the wisest financial decision for us and worked hard to get us the.best price for what we needed. She made sure to check with us that we were comfortable with what our payments would be and went over everything very thoroughly. We got windows 2…
The sales rep was informative and was knowledgeable of the construction and installation of the windows. The installation crew arrived in the morning, installed the 5 windows and cleaned the work area all in one day. I can't say enough about the installation crew, they certainly knew what they were doing and were…
We are extremely happy with the windows from Renewal by Anderson and the work the installers did. Our windows and doors are exactly what we wanted. The installers cleaned up everything it was like they were never here. Exceptional windows and doors, and a pleasure to work with Renewal by Anderson and the installers!!
I knew I had a few problem windows after I bought the house but waited until a few more problems developed. Now that I have new windows I see how much energy I was wasting. My house doesn't have any hot spots or drafts any longer. I can't wait to see how the windows improve my comfort this winter. The install…
Very happy with our new picture window.
Calvin Logins was very professional and applied no pressure during his visit with us which we did appreciate very much.
Very impressed with the installation and overall quality of both the windows and the front entryway we had installed! They did a great job! The photo on the right is the before and the photo on the left is after. Very happy!
Fantastic experience start to finish.
The quality construction was as expected. What was unexpected was the great decrease in sound attenuation. The reduction practically eliminated the noise interference with phone calls from large commercial lawnmowers. That alone was fantastic.
Mike Brauen was amazing
When you have to spend big dollars on necessary repairs, you want to be sure you're getting the best product. Shane Black answered all our questions and presented all our options with deep knowledge of the products. Great job, Shane!
Calvin was my salesman. Very personable and professional. Renewal hires quality folks that inspire confidence. He’s a Yankees fan but I forgave him.
this 1 star review is based on poor; non existing customer service post-installation. The screen from our second floor bathroom window literally fell out of the window on its own, resulting in damaging the screen. Our salesperson contacted the service department on our behalf at least the second 2 of 3 times I…
Ted was wonderful. Great at explaining and listening to our needs.
I had an excellent experience with Renewal by Andersen.
The installers used silicone (which is not paintable) knowing that the wood trim was due to be painted this year. In addition to that, there are numerous areas where the surface was not prepped properly, preventing the silicone from adhering.. more photos to come..
We had great service from Anderson from beginning to the end when the windows were installed. Everything went off without a hitch! The install team was very solisatice about the property. The choice of the design is beautiful and I would certainly recommend Anderson to anyone.
I recently had a window wall replaced in my family room by Andersen WNY. The work was done beautifully, and the team that came was amazing and very thorough about cleanup and my home when working. This was not easy task, as the 'window' was 11 feet by 6 feet high, and is most of my wall in that room. The…
Michael Privitera was fantastic, thorough and made sure we saved as much money as possible.
Calvin Logins was great today. Provided all the support we needed to make a decision today
Our salesman Michael Privitera was amazing! He was professional yet authentic. He was extremely knowledgeable and made this process easy.
The step by step process was worth it. Marketing sales Mr Burns. Installers Dave and John. And those who showed up, and phone call made for a wonderful investment. Thank you all.
David helped me get the best pricing for replacement windows. He was patient as I asked many questions and went above and beyond in my opinion. Thank you David for helping ease my mind with investing money in my new windows
Corey
They look great but only had 4 replacements done and very expensive for a 50+ senoir. Sort of feel like I was taken advantage of after getting contuous adds for other window and door replacement companies.
Corey, came out and got my windows ordered .. greqt woekinf qith him .. hw also orderes 2 years ago..thrilled with process.. thanks Cory...
My experience with Renewal by Andersen started with the salesman, the person that took the final measurements, the installers and the informational videos..... everyone couldn't have been more helpful, respectful, courteous, informative.... I could go on and on!! It was the best experience that I've had with a…
We had 2 bay type wIndows replaced. One in the living room , one in the dining area. The same "crew of two" removed ,replaced and trimed both windows in a timely manner. ( 2 days, one window completed each day). Both men were experienced in all aspects of the job. Steve and his co-worker were on time, didn't make…
Corey was polite, thorough, respectful, and responsive to our questions, and he even laughed at our silly jokes! A very nice man indeed. I think because he truly believed in the product and the company, it was natural for him to be so.
The windows are great and the screen is virtually invisible. The installation guys were polite, respectful and provided a great tutorial on how to care and work with the windows. If and when we need additional windows, we'll be back to Renewal by Andersen.
Precise, patient, and professional with good design sense!
Best window system in America at the best price for the great value.
Jesse was very professional and informative
Very pleasant & informative. Looking forward to installation!
Val was extremely knowledgeable of the structure and make of windows by Anderson. She was able to get us a great quote for 20+ windows on our almost 200 year old house. Looking forward to seeing the work to be done to our home.
We love the windows. They have certainly been a Godsend. Our house is actually warm and much quieter
We replaced 6 crank out beautiful windows! I was really worried !! But Anderson replacement windows are beautiful ! We got them just in time for 0° weather! The installation went off without a hitch, and there was not one mess in my house at all. We are thoroughly satisfied. Sherry and Gary peets
Hannah Watson was a delightful experience for a salesperson.
Excellant service, installation and customer service. We would strongly reccommend.
Calvin Logins. Enjoying my new windows.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window installation | 516 | — |
| General door installation | 134 | — |
| General window replacement | 122 | — |
| Pre-made windows | 47 | — |
| Sliding glass door installation & replacement | 46 | — |
| Window repair | 36 | — |
| Double pane window installation & replacement | 32 | — |
| Glass installation | 17 | — |
