Experts Reviews · Company report
Renewal By Andersen of Western New York logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty90−1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Renewal By Andersen of Western New York

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 2,449 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renewal By Andersen of Western New York is better than 86% of window replacement services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renewal By Andersen of Western New York is better than 80% of window replacement services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renewal By Andersen of Western New York is better than 90% of window replacement services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renewal By Andersen of Western New York is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renewal By Andersen of Western New York is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renewal By Andersen of Western New York is better than 57% of window replacement services.C
57

Reviews for your job

Customers hired Renewal By Andersen of Western New York for 8 kinds of job.

Renewal By Andersen of Western New York for sliding glass door installation & replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Sliding glass door installation & replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Sliding glass door installation & replacement” · showing 20

DavidLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Excellent window installation.

Sliding glass door installation & replacement
Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We are extremely happy with the windows from Renewal by Anderson and the work the installers did. Our windows and doors are exactly what we wanted. The installers cleaned up everything it was like they were never here. Exceptional windows and doors, and a pleasure to work with Renewal by Anderson and the installers!!

Pre-made windowsSliding glass door installation & replacement
TerryLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Really like the doors I had installed by Norm and his team these guys knows there work well very professional form the time they showed up to the end of job before and during and after Norm and the guys payed attention to every detail I hope in the future when I needs something done well my first choice is going to…

Customer photo from Terry's reviewCustomer photo from Terry's reviewCustomer photo from Terry's reviewCustomer photo from Terry's review
Great priceSliding glass door installation & replacementGeneral door installationCustom doors
ROBERT3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The quality construction was as expected. What was unexpected was the great decrease in sound attenuation. The reduction practically eliminated the noise interference with phone calls from large commercial lawnmowers. That alone was fantastic.

Reasonable pricePre-made windowsSliding glass door installation & replacement
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Michael Privitera was very knowledgeable and very helpful. He showed us multiple options.

Great priceSliding glass door installation & replacement
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Michael Privitera was very knowledgeable and kind. He answer all of our questions and concerns. He took the time to show visuals and samples of how the finish product will look after installation. This play a big part of making a decision today.

Reasonable priceSliding glass door installation & replacement
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

David is a great regional rep for this company! Very personable and open and honest and up front. This is our second house that we are putting Anderson windows in because the product speaks for itself.

Sliding glass door installation & replacement
Peg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Calvin Logins came to my house and thoroughly went through the construction and financing aspects of a new patio door. Very pleasant and professional! Looking forward to the completed project!!

Great priceSliding glass door installation & replacement
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Michael Privitera was fantastic, thorough and made sure we saved as much money as possible.

Reasonable pricePre-made windowsSliding glass door installation & replacement
HollyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Renewal by Andersen was professional, efficient and reliable. Their timing was actually quicker than anticipated, which is great. From the quotes to the measuring to the install, everything went so smoothly. I couldn't recommend RBA enough. We are thrilled with the results.

Sliding glass door installation & replacementGeneral window replacement
Bristol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everyone very kinda and helpful. The installers were very respectful of my property.

Reasonable priceSliding glass door installation & replacement
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our salesman Michael Privitera was amazing! He was professional yet authentic. He was extremely knowledgeable and made this process easy.

Reasonable pricePre-made windowsSliding glass door installation & replacement
Kay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Corey

Reasonable pricePre-made windowsSliding glass door installation & replacement
anthonyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome service from when they talked with going from door to door to getting approval for some windows with Dan Hendrickson and explaining everything that will happen to get new windows. I will be coming back to get my other windows installed. Thank you and great chatting with you Dan.

Great priceSliding glass door installation & replacementGeneral window replacement
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Corey Smith is obviously a master installer. We are delighted with his presentation. We are purchasing our A series patio door thanks to his excellent presentation!

Reasonable priceSliding glass door installation & replacement
CassandraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have to be absolutely honest about Michael Privitera!! 100/10 off the bat. Extremely knowledgable about the product, didn't seem “on script” or “salesmany”. Answered every question. Not to mention I have kids running around and he was very patient (much appreciated). Michael made this stressful process much more…

Great priceSliding glass door installation & replacement
jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Corey was very knowledgeable and explained everything until I totally understood. He was very patient.

Sliding glass door installation & replacement
JeanneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

This is the second time we’ve hired Renewal By Anderson to replace windows in our 1930 home. The window replacements are high quality and the service impeccable. The team worked efficiently and were friendly and professional. The installers explained everything to us and worked in freezing conditions. We could not…

Reasonable priceGeneral door installationWindow installation
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Both Jason the sales rep, and David the regional manager were timely, professional and knowledgeable. Both worked super hard to get us the best product at the best price.

General window replacementSliding glass door installation & replacement
Dina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had the great experience to work with Sam B and Frank from Renewal by Anderson. I am so impressed with their promptness and professionalism during the consultation and measuring process, very thorough and thoughtful. Would highly recommend working with them to anyone wanting to replace windows or doors. I am…

General window replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality

Show more sliding glass door installation & replacement reviews (27 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 5%Not sure 6%

Jobs customers hired them for

Compare with