Experts Reviews · Company report
Renewal By Andersen of Western New York logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty90−1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Renewal By Andersen of Western New York

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 2,449 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renewal By Andersen of Western New York is better than 86% of window replacement services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renewal By Andersen of Western New York is better than 80% of window replacement services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renewal By Andersen of Western New York is better than 90% of window replacement services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renewal By Andersen of Western New York is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renewal By Andersen of Western New York is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renewal By Andersen of Western New York is better than 57% of window replacement services.C
57

Reviews for your job

Customers hired Renewal By Andersen of Western New York for 8 kinds of job.

Renewal By Andersen of Western New York for sliding glass door installation & replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Sliding glass door installation & replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Sliding glass door installation & replacement”

DavidLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Excellent window installation.

Sliding glass door installation & replacement
Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We are extremely happy with the windows from Renewal by Anderson and the work the installers did. Our windows and doors are exactly what we wanted. The installers cleaned up everything it was like they were never here. Exceptional windows and doors, and a pleasure to work with Renewal by Anderson and the installers!!

Pre-made windowsSliding glass door installation & replacement
TerryLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Really like the doors I had installed by Norm and his team these guys knows there work well very professional form the time they showed up to the end of job before and during and after Norm and the guys payed attention to every detail I hope in the future when I needs something done well my first choice is going to…

Customer photo from Terry's reviewCustomer photo from Terry's reviewCustomer photo from Terry's reviewCustomer photo from Terry's review
Great priceSliding glass door installation & replacementGeneral door installationCustom doors
ROBERT3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The quality construction was as expected. What was unexpected was the great decrease in sound attenuation. The reduction practically eliminated the noise interference with phone calls from large commercial lawnmowers. That alone was fantastic.

Reasonable pricePre-made windowsSliding glass door installation & replacement
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Michael Privitera was very knowledgeable and very helpful. He showed us multiple options.

Great priceSliding glass door installation & replacement
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Michael Privitera was very knowledgeable and kind. He answer all of our questions and concerns. He took the time to show visuals and samples of how the finish product will look after installation. This play a big part of making a decision today.

Reasonable priceSliding glass door installation & replacement
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

David is a great regional rep for this company! Very personable and open and honest and up front. This is our second house that we are putting Anderson windows in because the product speaks for itself.

Sliding glass door installation & replacement
Peg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Calvin Logins came to my house and thoroughly went through the construction and financing aspects of a new patio door. Very pleasant and professional! Looking forward to the completed project!!

Great priceSliding glass door installation & replacement
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Michael Privitera was fantastic, thorough and made sure we saved as much money as possible.

Reasonable pricePre-made windowsSliding glass door installation & replacement
HollyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Renewal by Andersen was professional, efficient and reliable. Their timing was actually quicker than anticipated, which is great. From the quotes to the measuring to the install, everything went so smoothly. I couldn't recommend RBA enough. We are thrilled with the results.

Sliding glass door installation & replacementGeneral window replacement
Bristol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everyone very kinda and helpful. The installers were very respectful of my property.

Reasonable priceSliding glass door installation & replacement
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our salesman Michael Privitera was amazing! He was professional yet authentic. He was extremely knowledgeable and made this process easy.

Reasonable pricePre-made windowsSliding glass door installation & replacement
Kay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Corey

Reasonable pricePre-made windowsSliding glass door installation & replacement
anthonyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome service from when they talked with going from door to door to getting approval for some windows with Dan Hendrickson and explaining everything that will happen to get new windows. I will be coming back to get my other windows installed. Thank you and great chatting with you Dan.

Great priceSliding glass door installation & replacementGeneral window replacement
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Corey Smith is obviously a master installer. We are delighted with his presentation. We are purchasing our A series patio door thanks to his excellent presentation!

Reasonable priceSliding glass door installation & replacement
CassandraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have to be absolutely honest about Michael Privitera!! 100/10 off the bat. Extremely knowledgable about the product, didn't seem “on script” or “salesmany”. Answered every question. Not to mention I have kids running around and he was very patient (much appreciated). Michael made this stressful process much more…

Great priceSliding glass door installation & replacement
jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Corey was very knowledgeable and explained everything until I totally understood. He was very patient.

Sliding glass door installation & replacement
JeanneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

This is the second time we’ve hired Renewal By Anderson to replace windows in our 1930 home. The window replacements are high quality and the service impeccable. The team worked efficiently and were friendly and professional. The installers explained everything to us and worked in freezing conditions. We could not…

Reasonable priceGeneral door installationWindow installation
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Both Jason the sales rep, and David the regional manager were timely, professional and knowledgeable. Both worked super hard to get us the best product at the best price.

General window replacementSliding glass door installation & replacement
Dina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had the great experience to work with Sam B and Frank from Renewal by Anderson. I am so impressed with their promptness and professionalism during the consultation and measuring process, very thorough and thoughtful. Would highly recommend working with them to anyone wanting to replace windows or doors. I am…

General window replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Calvin Logins was amazing, very professional and knowledgeable.

Sliding glass door installation & replacementWindow installation+ Professionalism
Alissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hannah was absolutely lovely for our quote appointment! Would work with her a million times again

General window replacementSliding glass door installation & replacement+ Responsiveness+ Quality+ Professionalism
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael Privitera was a very knowledgeable and easy to understand with sales. Answered any questions so it was easy to choose

General door installationSliding glass door installation & replacementWindow installation+ Quality
Margaret1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Calvin & Ramcy Awesome guys! Very very helpful!

Sliding glass door installation & replacementWindow installation+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve was great. He makes windows fun

Double pane window installation & replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
KCLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Zachary Meding come to our house to get an estimate for possible window and sliding doors. Zach was very friendly and knowledgeable about the product he was selling. All of our doors and windows are Anderson and have been in our house or 30 years. After about 2.5 hours of looking over and evaluating 3…

Sliding glass door installation & replacement+ Punctuality+ Quality+ Professionalism
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan was very professional and explained his products and showed us the actual windows and doors that we were looking for. He answered every question that I had in a very professional way. He loved us with the information that we were looking for so when we make a decision, we will contact him within the next year,…

Glass installationSliding glass door installation & replacementWindow installation+ Responsiveness+ Punctuality+ Quality
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Todd was an excellent salesman. Very professional, no pressured sales gimmicks, took the time to answer all of our questions. Look forward to having our products installed.

Double pane window installation & replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our Rep Calvin, was very professional. Gave us not only an in-depth explanation and presentation, but also answered all our questions. I’d strongly suggest Renewal by Andersen of WNY and if you see or have Calvin you’re in good hands!

Double pane window installation & replacementGeneral window replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Debi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam Bittker was very knowledgeable, friendly and pleasant. I am excited to get my renew by Anderson windows. I will would refer Sam, and Anderson to anyone who’s looking for excellent quality, craftsmanship, and value. Debi Von Wald.

Sliding glass door installation & replacementWindow installation
Curt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick Petrucci thoroughly explained product choices, quality of Anderson vs competition, best choice of market.

Sliding glass door installation & replacement+ Quality
Vicki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick Petrucci was very professional, courteous and gave us some very valuable information. We will highly recommend him and your company.

Sliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick Petrucci the sales rep was punctual, professional, knowledgable, courteous and friendly. A real pleasure to do business with and a real asset to the company.

Sliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very personable my salesman , David !! Prompt & very courteous .. And knows his stuff !!

Sliding glass door installation & replacement+ Punctuality+ Quality
Donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Michael privitera was very helpful and professional thank you

General window replacementSliding glass door installation & replacement+ Professionalism
Brent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was more than responsive to our questions, went far above what we asked him to do. We asked for a quote on 2 sliders, then we asked him to look at 4 windows. He was supposed to be here for 90 minutes, he spent 3.5 hours here showing why they are a great company and working through financing for us. I am a tough…

Sliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Calvin Logins is a very professional salesman. Great guy! I am really looking forward to getting Andersen windows in my home!

Double pane window installation & replacementSliding glass door installation & replacementWindow installation+ Quality+ Professionalism+ Value
peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dan Hendrickson did an excellent job and is an perfect representation to Anderson. We are very happy with our new windows and doors

General door installationDouble pane window installation & replacementGlass installation+ Responsiveness+ Punctuality+ Quality
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Calvin Logins

General window replacementSliding glass door installation & replacement+ Responsiveness+ Quality+ Professionalism
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam Bittker

Sliding glass door installation & replacementWindow installation+ Responsiveness+ Quality+ Professionalism
Elizabeth2 months ago★★★★★

Rating only, no written review.

Pre-made windowsSliding glass door installation & replacementGeneral window replacement
Jeannine6 months ago★★★★★

Rating only, no written review.

Sliding glass door installation & replacement
Angie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceSliding glass door installation & replacement
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General window replacementSliding glass door installation & replacement+ Punctuality+ Quality+ Professionalism
Shauna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General door installationSliding glass door installation & replacementWindow installation+ Quality+ Professionalism
Marc4 years ago★★★★★

Rating only, no written review.

Sliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Holly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General door installationSliding glass door installation & replacementStorm door installation & replacement+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 5%Not sure 6%

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