How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty90−1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORERenewal By Andersen of Western New York
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 2,449 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Renewal By Andersen of Western New York for 8 kinds of job.
Renewal By Andersen of Western New York for window installation
Clear ✕All 516 Google reviews tagged “Window installation” · showing 140
Val is great! She wasn't just in it for the sale. She helped us make the wisest financial decision for us and worked hard to get us the.best price for what we needed. She made sure to check with us that we were comfortable with what our payments would be and went over everything very thoroughly. We got windows 2…
David Alkaher was professional and helpful in thinking through our needs and gave great value. Thanks David!
The installers used silicone (which is not paintable) knowing that the wood trim was due to be painted this year. In addition to that, there are numerous areas where the surface was not prepped properly, preventing the silicone from adhering.. more photos to come..
The step by step process was worth it. Marketing sales Mr Burns. Installers Dave and John. And those who showed up, and phone call made for a wonderful investment. Thank you all.
They look great but only had 4 replacements done and very expensive for a 50+ senoir. Sort of feel like I was taken advantage of after getting contuous adds for other window and door replacement companies.
Micheal Privitera was quick and too the point and no time wasted which was perfect
We had Calvin Logins come our to quote us on windows again for our 3rd project with Anderson. He was great and understanding of our needs. He wasn't pushy with anything and honest about all prices and financing options. We feel very comfortable with our upcoming windows project. He even looked at our door…
Zack, Brad, Danny and Xavier did an amazing job on my installation today of a veery large challenging window. They wasted no time, worked hard and the project looks fantastic.Give them all a big raise! Thank you, Michael Rogers
Cornick was very thorough and answered all of our questions! Edit 2/23: Gary Kendrick’s team with Brad came but today to do the install. They set expectations, were professional, and made sure that I was happy and satisfied with the job. Would recommend, the whole process was great. We will definitely be using you…
This is the second time we’ve hired Renewal By Anderson to replace windows in our 1930 home. The window replacements are high quality and the service impeccable. The team worked efficiently and were friendly and professional. The installers explained everything to us and worked in freezing conditions. We could not…
Bow was a real treat . He had answer to all our questions . We ended up with a great product !
Absolutely love this company! I will recommend them to all my friends and family. David was a gem; a complete pleasure to have in my home. He took all of my circumstances into account, and made sure that I got everything that I needed for my house at a reasonable rate.
Michael Privitera is very knowledgeable and easy to worth with. He is focused on selling quality products while maintaining affordability. Highly recommend working with him!
Excellent presentation honest saleman Michael Drivitera
Calvin was very punctual, professional and knowledgeable. He was very thorough in going over the details on the different window offerings and made the window selection process much easier. Thank you Calvin! We look forward to our new windows!
Corey was very efficient and very informative with the product and the details of payments
David is an excellent representative of your company.
Renewal by Andersen was a pleasure to work with and Cormick especially made everything easy. We decided on Renewal by Andersen over other window companies mainly because of the Fibrex window material and warranty program. We can't wait to get our installation completed!
Adjusted the review- friends & colleagues that are aware of what happened felt that I rated too high ( they recommended a rating of zero to one). I posted on Renewals website but they seem to only post their 5 star ratings. This is the last I will be posting regarding this project. I had a great experience with…
Michael Privitera was awesome and explained everything we needed to know. Would recommend to friends & family!
Micheal Priviteria came to my home and was very Positive!! My husband had a brain bleed 4 years ago and his interaction was such a blessing and was very needed for him and me. Tthis was definitely a great experience! Thank you!!!
This is the third time we have used Renewal for our window installation. The team is always professional and polite, and the service crew is extremely respectful and considerate. Not only would I use their services again, but I would also recommend them.
We are very happy with the service we received from Mike Bow and Renewal by Anderson. We had bought two patio doors through Mike last summer and everything went as planned. Mike was very helpful to us when choosing our doors. 2026 we are replacing the rest of our windows and were happy to have Mike Bow be our…
The installation went very smoothly. Our installers worked diligently and finished the job in one day, even though it was scheduled for two days. They did a great job cleaning up when the work was finished.
The crew was very good and I was informed about the installation process. The team did excellent work and we're very neat about the whole process thank you for having a wonderful staff with a good work ethic.
Cassie and I have worked together on window installation in the past therefore I called her directly for the door quote. Cassie and staff were exceptional then and I am confident they will be again.
We are so excited for our new windows for our first home, both Val and David did a fantastic job explaining everything to us!
Mike provided thorough description of the available product & fair pricing. Based on past experience the installation & quality of the windows is excellent. Mike did everything possible to to make it an efficient ordering process.
Calvin Loggins provided swift and professional advice.
What a pleasant experience from start to finish! The guy showed up to estimate and measure windows for replacement at the time agreed on. He was very professional and answered all our questions we had. We agreed on a price, signed the contract and they sent in the order for the new windows. We did all of our…
Installers were fantastic
My experience with dave was wonderful.He gave me a whole bunch of information that I needed to make a decision.I'm looking forward to an install.Sometime in the near future and I expect that it would be a significant improvement in my windows.Thank you
Mike Privitera is professional, friendly & efficient. Great job! Looking forward to our new window & door!
Nick was pleasant to work with. He listened to our specific needs and offered many options. Excited for our new fiberex windows with wood trim.
Corey was VERY professional and personal and knowledgeable. He explained the product thoroughly that made us understand why the product is more expensive than other products on the market. I highly recommend Corey to anyone looking for windows.
Mike Bow was very personable and informative about our options when it comes to updating the windows in our home. He was very up front about finance options as well.
Cj, Excellent presentation and enjoyable afternoon, he waz fun.
Cj excellent presentation with a great personality.
We replaced several sliding doors 35 years after original Andersen windows. The entire process was straightforward and reasonable, so we are now replacing most of the remaining windows. David has been transparent and informative throughout the process.
Mike Bow came to our house to do an estimate for replacement windows. He was informed, organized, and handled our MANY MANY questions with gracious aplomb. My husband and I have been having a hard time getting contractors to call us back lately, but from the young man who knocked on my door this summer, to the…
We honestly weren’t even looking to replace our windows right now, but after meeting with the team from Renewal by Andersen, it just made too much sense not to move forward. From the very beginning, the sales agents were friendly, knowledgeable, and incredibly charismatic. They didn’t pressure us at all – they just…
I had the two largest windows in my house replaced. The team that did the install were very professional. They showed up on time, were friendly, efficient, and answered all my questions. They did a great job cleaning up too. They went above and beyond - even taking down a smoke alarm I couldn't reach. The alarm…
The Renewal by Anderson rep, Mike Braun, was very professional and did not employ any pressuring techniques used by many salespeople. He was upfront about costs and provided the materials needed to make an informed decision. The price was reasonable for the quality of the products offered.
Michael Privitera was incredibly thorough and informative as he walked us through the process of upgrading our windows. We felt confident about the project and he answered all of our questions. He was kind and fun to work with and helped us figure out our best option for our family. We are so happy to be working with RBA!
Michael Privitera was a great salesman. He answered all my questions and provided good information about the windows. I would definitely work with him again.
Outstanding sales rep was sent here Nick Petrucci. We bought the same day and are very excited for our door. He was very professional and was extremely knowledgeable. Thank you Nick
David met with us to discuss design and price options. He was professional, efficient, and easy to talk with. We are so happy with our final choice. They are beautiful!
Great experience! We had very large windows installed in a family room 2 years ago and love them. We are now having new exterior doors and picture windows installed. Nick is a great professional salesman & installers are great.
Calvin logins did a great job, I look forward to my new windows installation!
Calvin Logins Pleasant visit. Lots of information. Process was quick and easy.
Cassie Clement was an absolute joy to deal with. Very friendly, polite, respectful and knowledgeable.
CJ was a very good salesman.
CJ was very professional and patient. I got a good education on Anderson windows. He made a very stressful situation doable.
Jay Allen & Calvin Logins both arrived early and we're very professional and knowledgeable. Can't wait for new windows.
Good presentation and pleasant experience. Jason was very good to work with.
Jeff Wood was VERY knowledgeable, friendly & personable. He took his time with us & explained everything thoroughly & answered all of our questions. We were shocked (at first) at the cost of windows BUT were VERY pleased with the affordability of the monthly payments. We are looking forward to having a new “look”…
Val Souky represented the product and company well throughout the presentation. We were pleased with her explanation of financing options and monthly breakdowns. She was pleasant and knowledgeable.
Hannah did a fantastic job explaining the process and costs associated with the window installation
Nick Petrucci did a great job of demonstration and explained everything.👍
Cormick was fantastic. Took 2 hours with us to explain things fully. Looking forward to getting our new windows!!
Had a recent experience with Mike Bow. He was very informative and helpful. He took his time and explained everything. Will definitely recommend!
Hannah was very thorough about the information we needed about out future windows. Very polite and down to earth.
Really happy with Jason's service, we had issues we didn't know we had and Jason brought them to our attention. We can't wait for our new patio door to get installed!
Noah and Dan were very helpful and patient.
All 3 windows were both as promised by Dan and met my expectations. The installation crew was very professional and completed the installation in 5 hours. I am a satisfied customer.
Dan was a pleasure! The fibrex window looks amazing and I'm so excited for the final result!
Hannah was amazing. She was very personable and very professional thru the whole process. Hannah was very thorough with all Anderson information . We highly recommend her and will advise others to utilize her if in need of windows. She was an absolute pleasure to work with.
David did a wonderful job helping me with the finance part of the project. Also Cassie was excellent at explaining the product I don’t know how these kids do this. The
Had pleasure of working with Jason. He took lots of time to make sure everything was going to look the best. I can’t be more happy with this process!
We had an absolutely wonderful experience with our recent window consultation! From the moment Val arrived, it was clear that she truly cares about her clients. Val was not only professional and knowledgeable, but also incredibly friendly and family-oriented, which made the whole process feel comfortable and…
David came to check out our options to make "operable" 1980's windows actually open, and he was patient and thorough. Quotes were honest and comprehensive, allowing us to get a great product for the best available price.
As a returning customer Jason was super helpful in helping me get new windows place in my home. Always use Renewal by Anderson for window and door renovation
Cj nice guy. Explained everything. Offer his phone # if I have further questions.
I LOVE them!!! they are beautiful to look at, VERY easy to operate and clean. The process was easy...The salesperson (Cassie) actually listened and took notes that were followed through on. The installation team was very careful and cleaned up EVERY day. The problem that developed was seen to the NEXT day and…
Jason was great, highly recommend him and Renewal by Andersen.
Tyler and Tyler were both great during the installation.Very clean work.Highly recommend them.
Corey did a great job with the presentation and we’re so excited to get our new windows! The windows are replacing old Anderson windows with the new fibrex is going to be a fantastic upgrade.
Mike Privitera & Calvin Logins Great job and very informative.
Mark did a good job explaining everything
Val, was great! Explained all the windows in great detail!
Nick Petrucci & Calvin Logins looking forward to my new windows
Hannah went over all the information about my new door! I am so excited and can’t wait to see it installed!
Jason took his time with me and explained everything in great detail and was open and honest with me.
Cormick and Jeff were very knowledgeable and friendly. They explained everything fully. I would highly recommend them and Renewal by Anderson of Western New York.
Nick P was excellent we are very impressed by the fibers frames and smartsun with heat lock glass pack. Safe to say we are excited about our new windows on the way!!
Renewal by Andersen REVIEW – Rating: 1 out of 10 I initially gave Renewal by Andersen a full 10 across the board, but sadly, all that has changed. Now, every time I look at my home—this home I love dearly—I’m upset. The window grills, which are supposed to complement the architecture, look green against the white…
Nicholas Petrucci was phenomenal. He took his time and was very patient with all of our questions. Nick was thorough and transparent about the process and was detailed about our financing options. Excited for our new windows and for the savings that we'll see overall with our utility bills.
Dealt with Corey and David in estimating and purchasing our Andersen Acclaim windows. Looking forward to the installation, and enjoying the final product!
Corey was great!
Val, was great and very helpful.
Mike was great!! Explained everything and a big help!
The installation was amazing. Brad was the crew head, he called prior to arriving and greeting me with a smile and a professional demeanor. He took the time to explain the process and what to expect and gave an estimated time to finish the project. Brad's professional interaction created a confidence and trust for…
Cassie was terrific
Val was amazing! Great quality windows!
Calvin Logins was prompt, thorough and well versed with the Renewal by Andersen products. He was very polite and helpful. He also was dressed in a professional manner.
Cormick worked with us on pricing and very detailed information with step by step instructions. Very kind and laid back. Me and my husband really enjoyed his company and we were glad we got to work with him .
Val was knowledge and friendly! She made the process a breeze!!!
We are excited for our Acclaim windows. Mike Bow was great. We really enjoyed our visit with him. Invite us to August party. Judy Coolidge Fill
Calvin Logins was incredibly kind and knowledgeable with obvious years of experience. He graciously walked us through multiple options while responding to our questions with patience and detail. We’re grateful for his expertise, kind demeanor, and humor. Thanks to the whole team, we’re excited about this next step in making our house our dream home.
CJ was very polite and professional. He took his time to go through all of the options and explain everything to make sure that we were comfortable with our purchase.
Great service . Val was amazing. Very easy to work with
The workmen were courteous and worked diligently and were professional with the installation of the new windows. Cleanup was thorough.
Michael Privitera great customer service very nice and informative
Joe, their master installer came out was very good unfortunately after they botched the whole job on the doors Didn’t insulate properly wouldn’t use them again
Calvin Logins was on time for our appointment as well as professional with am the information he shared.
Calvin was very helpful and informative. He was not pushy and really listen to our needs.
Anderson windows are the best quality and they follow through with warranty’s. Kelvin and Zach are very professional and always on time.
Calvin
Calvin was informative, knowledgeable and friendly. I've had Anderson windows for several years and couldn't be happier.
Calvin is knowledgeable and patient. He explained a variety of options. The windows we are replacing are Anderson side gliders that were installed in 1965. They still work great, but the replacements are more energy efficient. The heat lamp demonstration was impressive and the augmented reality was helpful.
Enjoying my new door that was installed by Renewal by Andersen! Anticipating my new windows to be awesome also! Calvin Logins is professional and delightful person to work with!
Jon LePore came to our home and gave us an estimate for windows. He was very professional and listened to us. without a doubt we went with him. We love our custom bay window. Thank you Jon.
Michael did a great job introducing the windows to us. He was on time and professional. I look forward to our new windows once installed.
Calvin & Steve was great meeting you and learning about the company. We are very excited for our new windows.
Calvin Logins was amazing, very professional and knowledgeable.
Calvin Logins was great! Very knowledgeable and really helped me understand my options. So happy to finally be getting this done! Never thought I’d be so happy about windows!
Calvin Logins Came out gave us a great presentation. Super nice and funny
Calvin Logins was very personable and friendly. He explained everything and answered all of my many questions. Windows are an important asset to a home and although they are expensive, we know that we’re getting the best windows out there and they will save us money in the long run. I can’t wait until they are installed! Thanks Calvin!
We worked with David on getting some new windows put in our house. David did a fantastic job at walking us through many different options and very well informed for answering any questions regarding the product and the process! Would recommend them for anyone considering some new windows!
Dan was an amazing sales person to work with! We are so excited to get our new windows installed! Dan also made the process of picking out what we wanted for the windows very streamlined and simple, we had options which we love. Will definitely be coming back for our future projects!
We appreciate the professionalism of Kevin Logins. He was thorough, clear, responsive.
I was in the market for new windows. I was very impressed with the product and how professional the sales team was. I'm very excited to get my new windows.
Michael Privitera was a very knowledgeable and easy to understand with sales. Answered any questions so it was easy to choose
Cal and Cassie were so personable and kind. We really appreciated them taking the time to explore various options with us so we could find the solution that works best for us.
Calvin & Ramcy Awesome guys! Very very helpful!
Michael Privitera was the best! Super thorough and patient—explained everything to my husband and I, and was able to give us a great deal. We’re super happy with everything.
Michael Privitera was very nice and knowledgeable, was able to explain details and payments. Nice personality and kid friendly. I'll wait for installation to update.
Wife and I met with Jim and were so impressed with him and what Andersen's had to offer that it was a no brainer for us to go with them!
Mamma got new windows and doors for Mothers Day! Appreciate Calvin Logins professionalism & responsiveness to our questions.
Was very knowledgeable about what he was selling. Very happy
Dan Hendrickson was fabulous to work with! He was very professional and helped answer all my questions throughout the whole process! Love my new windows!
Calvin Logins was very knowledgeable and respectful. Excited to get my new windows and patio door installed.
Hannah was knowledgeable, professional, and a joy to work with. She has given us the confidence that Renewal by Anderson is the best choice for window and door replacement. So glad we called!
We were happy with Nick Petrucci who gave a no pressure presentation and even agreed to come back when we had to cut the presentation short. He was able to come up with a solution that worked for us.
Chris Covert came out and enjoyed my windows. We now have Calvin Logins and decided to move forward with more windows. Great product.
Calvin Logins was great, super helpful in helping us find the right solution for us!
I worked with Hannah in the window selection process and she was extremely knowledgeable and professional. Hannah made the process easy. If you’re considering new windows, I would definitely recommend Andersen and working with Hannah!
Calvin Logins Mr. Logins was a polite, professional individual. Had very good knowledge of the product line.
Excellent
Dan was very professional and explained his products and showed us the actual windows and doors that we were looking for. He answered every question that I had in a very professional way. He loved us with the information that we were looking for so when we make a decision, we will contact him within the next year,…
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window installation | 516 | — |
| General door installation | 134 | — |
| General window replacement | 122 | — |
| Pre-made windows | 47 | — |
| Sliding glass door installation & replacement | 46 | — |
| Window repair | 36 | — |
| Double pane window installation & replacement | 32 | — |
| Glass installation | 17 | — |
