How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty90−1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORERenewal By Andersen of Western New York
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 2,449 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Renewal By Andersen of Western New York for 8 kinds of job.
Renewal By Andersen of Western New York for window repair
Clear ✕All 36 Google reviews tagged “Window repair”
Michael Privitera was very nice and knowledgeable, was able to explain details and payments. Nice personality and kid friendly. I'll wait for installation to update.
Corey provided a great customer service. He went over different products for my door and windows replacement, explained the cost estimate and what to expect for the installation phase. He was great, knowledgeable, very professional and represented the company with such a class!
David was very professional and helpful with picking out or windows. Can’t wait to see the end results.
Micheal Privitera had excellent people skills he broke it in down so we better understand what we are purchasing will definitely recommend to friends or family
Michael was fantastic! Super cool guy, lots of great information, personable, helpful, honest. Highly recommend!
Company was fast and responsive. Sam was very knowledgeable and the price was less than we expected.
Sam. B talked to us about windows. We learned alot of facts about windows. We bought the windows.
Zach M was great - he set us up with windows that we desperately needed to replace. Gave us great pricing. Or so I thought.
Steve is the man. I highly recommend the service provided by Anderson. Customer service is key and he nailed it!
Sam Bittker is a fantastic, knowledgeable representative for Renewal By Andersen. We ordered windows and patio door. We are looking forward to installation.
Calvin Logan gave us a great presentation. Cant wait for the new windows go up.
Calvin Logins
Calvin Logins . Was very professional. Kind and was understanding. My kid thought he was awesome!!
Calvin Logins. Was very professional. Explained everything. Prices discounts etc.
Calvin Logins came to my home and was very thorough and professional. He gave me an estimate for new doors and windows that I will be getting in the near future.
Great experience with Calvin Logins. Very professional experience!
Calvin was so knowledgeable and he let us know the ins and outs of the company and the different types of products they offer. The quality and service was amazing and he wanted to also get to know us as people. Love the service!! Thank you :)
Calvin logins. Great presentation
We worked with Sam B. for our consultation and he was exceptional. Very professional, knowledgeable and friendly. We placed our order for replacing all of the windows in our house and are very excited. We would definitely recommend!!
Calvin Logins has been terrific explaining window replacement and what it entails and what will work for us. I would recommend Calvin to anyone!
We enjoyed our consultation with Calvin Logins. He was very thoughtful and understanding with our situation. Highly recommend him!
Steve P was very professional. He's a great salesman, friendly, personable and high energy. Steve did a fantastic job with presenting all the information about the company and the product. I felt very comfortable with making my purchase. I would highly recommend Steve as a Salesman. 4/2/2021-I had Steve return to…
Good pitch good quality and professional
CALVIN Logins ,very professional was on time he explained everything i needed to know ,personally was over 10 yes he was perfect for me THANK YOU!!! IAM EXCITED ABOUT MY NEW WINDOWS
Calvin Logins is a very good design consultant.
Calvin Logins You are amazing person! Are patient
Corey was our sales rep and did a fabulous job. He was professional, knowledgeable, and pleasant to work with. We are happy to go with this company and look forward to our new windows.
Steve was right on time. He was extremely professional and answered all of our questions thoroughly. We are now on our way to 12 new windows! Thank you.
Calvin Logan was an efficient and professional salesman. Friendly, patient and polite and he took the time to explain and answer all our questions. My mother was happy with the way he was respectful and spoke with her. He even showed off his Baby Shark socks!
Steven Giannetto was extremely personable and friendly and was a pleasure to work with! My husband and I are very happy and looking forward to the end result of new windows and a front door!
Calvin L provided an awesome experience and presentation that created excitement for us to receive these services ..Calvin had engaging personality and left us trusting we had made the best decision for our home
We worked with Sam B. and he was awesome! Not salesy and pushy (you know the type of ppl I’m talking about) super knowledgeable, and helpful. Answered every question we had, personable, and the product was a no brained. Helped us understand and know our options and investment. WILL RECOMMEND TO EVERYONE!! 👏🏻DO NOT BUY VINYL👏🏻☠️☠️
Samuel bittker
Steve spent a lengthy amount of time explaining the windows in detail. He was courteous and answered my husband's many questions with patience.
Sam B. did an excellent presentation regarding Renewal by Andersen windows. We are looking forward to getting our new windows.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window installation | 516 | — |
| General door installation | 134 | — |
| General window replacement | 122 | — |
| Pre-made windows | 47 | — |
| Sliding glass door installation & replacement | 46 | — |
| Window repair | 36 | — |
| Double pane window installation & replacement | 32 | — |
| Glass installation | 17 | — |
