Window installation service · Bothell, WA · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty72−2.8Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 35 dog door installation servicesiPosition by Experts Score among all companies we track in this category. · better than 15%
4.8★★★★★1,815 Google reviews · 24 photos
94%five-star reviews
4.69★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Renewal by Andersen of Western Washington at a glance
Google reviewers rate Renewal by Andersen of Western Washington 4.8 out of 5 based on 1815 reviews, with the owner responding to 90% of feedback. Customers frequently praise the installation teams for their punctuality, professionalism, thorough cleanup, and clear communication regarding window and door replacements. Common criticisms involve high pricing compared to competitors, unresponsive post-installation service centers, and aggressive or confusing sales tactics during initial contact.
Google rating: 4.8 out of 5 from 1,815 reviews (94% five-star).
Reviews on this page: 1,815 Google reviews (1,726 with written comments, 192 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 28, 2026.
Service: Dog Door Installation Service serving Bothell, Washington.
Data from Google, last updated October 29, 2026.
Score profile vs other dog door installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
This companyDog Door Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renewal by Andersen of Western Washington: 81/100 on this factor. Category median: 92.A
81
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renewal by Andersen of Western Washington: 72/100 on this factor. Category median: 90.B
72
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renewal by Andersen of Western Washington: 81/100 on this factor. Category median: 92.A
81
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renewal by Andersen of Western Washington: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renewal by Andersen of Western Washington: 72/100 on this factor. Category median: 100.B
72
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renewal by Andersen of Western Washington: 100/100 on this factor. Category median: 86.A
100
Bar = this company · dark tick = category median.
Star ratings
1,815 Google reviews we collected
4.8of 5
5 stars1,70494%
4 stars442%
3 stars111%
2 stars111%
1 star452%
Praise vs complaints
Phrases our text analysis found in 1,726 written reviews
98%praise
Praise3,41898%
Complaints782%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
93%fair
Great price99%
Reasonable7577%
Overpriced66%
Not sure77%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,09631%
Quality & results81323%
Speed & response63318%
Would recommend38711%
Communication35110%
Price & value1524%
Honesty & trust642%
What customers talk about
We read 1,726 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our installation team, Justin Linkem and Marc Mandell, were courteous, professional, and true experts in their craft.”
“I called the company and as I was on the phone when he came back and took photos of our license plates and yelled at me from the street.”
“The quality of our new doors and the care we received exceeded our expectations.”
“The customer support for parts is so horrible I gave up and am using a plating service rather than finding replacement parts.”
“They worked incredibly hard to finish on time in spite of the problems we discovered along the way.”
“Guy calls, says he would be late, gave a different time and was late for that.”
“Five stars for an exceptional team and beautiful new doors!”
“We will not set our time aside again and will not use them.”
“Her communication and follow-through made us feel well taken care of every step of the way.”
“We were also suprised at the 2 hour information session on their process and customization choices, but was worth it.”
“I'm sure they do good work, but they are insanely overpriced 😅 I got quoted roughly $3.”
“I have great confidence in Renewal by Andersen windows and great trust in Ryan and Luis as the installation team.”
“So after spending an HOUR gaining our trust, he lied.”
People customers mention
Anderson272 reviews
Ryan33 reviews
French29 reviews
Seattle29 reviews
Cody25 reviews
Guzman25 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Renewal by Andersen of Western Washington for 8 kinds of job. Pick one to see what they paid and said.
BBarbara2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 hours ago★★★★★
I had all my windows and doors replaced. The old ones were drafty, leaky, and there was a lot of rot found that had to be removed and reconstruction that had to be done to complete the project. The team worked cooperatively with construction workers and painters so we could finish before bad weather. My new…
Reasonable priceSliding glass door installation & replacementGeneral window replacementGeneral door installation
SStevenLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Anderson Windows are top notch quality. And their installers are really professional. Friendly, quick and very clear. I will use them again.
Reasonable priceSliding glass door installation & replacementGeneral window replacement
SStella1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Logan Lowe and Sam Lewis did an amazing job with our install. Our new windows looks great!
Reasonable priceGeneral window replacement
MMichele2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Stephan and Chad were very professional, courteous, and knowledgeable. Their work was perfection and the clean up was too. If there were 10 stars they would get all of them.
Reasonable priceSliding glass door installation & replacement
JJodyLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Conner and BJ from NWBest did our window installation for Renewal by Andersen. They did a great job. They were personable, efficient, respectful and professional. On a side note, Conner handled our long driveway with his trailer and truck without any issues- very impressive!
Reasonable priceGeneral window replacement
JJl14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Our installation team was awesome!!
Alex, sergii vadzim did an incredible job from start to finish. Beautiful windows and not a trace of anything, anyware, nothing out of place!! These guys deserve a bonus!! Why go anywhere else.
The Miller's from Stanwood.
I had all my windows and doors replaced. The old ones were drafty, leaky, and there was a lot of rot found that had to be removed and reconstruction that had to be done to complete the project. The team worked cooperatively with construction workers and painters so we could finish before bad weather. My new window and doors are lovely. And I couldn’t have asked to for a better team. Cody H, Lucas S, Igor B. They worked incredibly hard to finish on time in spite of the problems we discovered along the way. And they did it! Thank you!
Price assessment: Reasonable price
Services: Sliding glass door installation & replacement, General window replacement, General door installation
S
Steven WardLocal Guide · 32 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Anderson Windows are top notch quality. And their installers are really professional. Friendly, quick and very clear. I will use them again.
Price assessment: Reasonable price
Services: Sliding glass door installation & replacement, General window replacement
Response from the owner · 2 days ago
Steven Ward, Thank you for taking the time to share your experience with us. Customer satisfaction is always a top priority at Renewal by Andersen. We hope to be of service to you again in the future.
R
Rick Amero3 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Five stars for an exceptional team and beautiful new doors!
We couldn’t be happier with our experience with Renewal by Andersen. The quality of our new doors and the care we received exceeded our expectations.
Our installation team, Justin Linkem and Marc Mandell, were courteous, professional, and true experts in their craft. They did an amazing job, and their skill and attention to detail are evident in the finished result.
Our project manager, Sarah Markum, did a wonderful job keeping us informed about installation dates and coordinating the process. Her communication and follow-through made us feel well taken care of every step of the way.
Our Certified Design Consultant, Yegor Tsvetkov, went above and beyond to make our experience the best it could be. He even stayed on-site throughout installation day to help ensure everything went smoothly. That level of personal commitment is exceptional.
As with any construction project, there were challenges along the way, but the team addressed them with professionalism, care, and a clear commitment to our satisfaction. Everyone involved took the time to make sure we were happy with both the product and the service.
Thank you, Justin, Marc, Sarah, Yegor, and the entire Renewal by Andersen team, for delivering the kind of customer service every homeowner hopes for. You gave us beautiful new doors and one of the best home improvement experiences we could ask for. We wholeheartedly recommend this team!
Response from the owner · 2 days ago
Hi Rick Amero, Thank you for the great review! We are dedicated to providing every customer with excellent service and quality window & door products and installations. We appreciate you taking the time to share your experience with us.
S
Stella Raye1 reviewiTotal number of Google reviews Stella has written across all businesses on Google Maps, not just this one.
Logan Lowe and Sam Lewis did an amazing job with our install. Our new windows looks great!
Price assessment: Reasonable price
Services: General window replacement
Response from the owner · 4 days ago
Hi Stella Raye, Thank you very much for the wonderful rating! We truly appreciate your vote of confidence in Renewal by Andersen. Serving you and your community with stellar service. Quality window/door products & installations are our top priorities.
M
Michele Lane2 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Stephan and Chad were very professional, courteous, and knowledgeable. Their work was perfection and the clean up was too. If there were 10 stars they would get all of them.
Price assessment: Reasonable price
Services: Sliding glass door installation & replacement
Response from the owner · a week ago
Michele Lane, Thank you for taking the time to share your experience with us. Customer satisfaction is always a top priority at Renewal by Andersen. We hope to be of service to you again in the future.
J
Jody MillerLocal Guide · 13 reviewsiTotal number of Google reviews Jody has written across all businesses on Google Maps, not just this one.
Conner and BJ from NWBest did our window installation for Renewal by Andersen. They did a great job. They were personable, efficient, respectful and professional. On a side note, Conner handled our long driveway with his trailer and truck without any issues- very impressive!
Price assessment: Reasonable price
Services: General window replacement
Response from the owner · a week ago
Hi Jody Miller, Thank you for choosing Renewal by Andersen. We are committed to our customers and value your feedback. If your friends and family are ever in need of our window or door products and Installation services, we would be happy to help them.
J
Jl Miller14 reviewsiTotal number of Google reviews Jl has written across all businesses on Google Maps, not just this one.
Our installation team was awesome!!
Alex, sergii vadzim did an incredible job from start to finish. Beautiful windows and not a trace of anything, anyware, nothing out of place!! These guys deserve a bonus!! Why go anywhere else.
The Miller's from Stanwood.
Price assessment: Reasonable price
Services: General window replacement
Response from the owner · 2 weeks ago
Jl Miller, We are so glad you were pleased with our window and door services/products. Thank you for choosing and trusting us.
B
Bill Zimmer8 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
We had three windows installed by Andersen they're beautiful and the boys did a great job.
Price assessment: Reasonable price
Services: General window replacement
Response from the owner · 2 weeks ago
Hi Bill Zimmer, Thank you for the great review! We are dedicated to providing every customer with excellent service and quality window & door products and installations. We appreciate you taking the time to share your experience with us.
M
Michael Howard5 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Awesome work/performance. Logan L. and Sam L. did a stellar job installing our new door. Clean, fast, precise, and with a great attitude.
Services: General door repair
Response from the owner · 3 weeks ago
Hi Michael Howard, We are so grateful for your kind words about Renewal by Andersen. We appreciate your business and hope to serve you again in the future!
M
Mary Jacobson5 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
We recently had our original, 10 yr old door replaced by Renewal by Anderson after years of problems. Logan L and Sam L were spectacular! They were on time, near, professional, excellent communicators, and clearly knowledgeable and enthusiastic about their work. They did an outstanding job and their pride in and respect for their company gave us even more confidence that we had made the right decision. We couldn't be happier with our new door.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 weeks ago
Hi Mary Jacobson, Thank you very much for the wonderful rating! We truly appreciate your vote of confidence in Renewal by Andersen. Serving you and your community with stellar service. Quality window/door products & installations are our top priorities.
