Analyzing 9,396,5459.4M ReviewsFor 26,77026.8K Experts
Google reviewers rate RepairTech Automotive 4.8 out of 5 based on 389 reviews, with the owner responding to 35 percent of feedback. Customers frequently praise the shop for transparent communication, detailed digital inspections, fair pricing compared to dealerships, and punctual service for repairs like brakes, AC, and power steering. However, a subset of low-star reviews cites significant issues with unexpected price increases, incomplete diagnoses, and poor follow-up on vehicle status or lost items.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
389 Google reviews we collected
Phrases our text analysis found in 317 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 317 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…car manufacturers send the vehicles to Charles says it all about his professionalism, quality service and honesty.…”
“…send the vehicles to Charles says it all about his professionalism, quality service and honesty.…”
“Horrible customer service.”
“They went above and beyond my expectations at a very reasonable amount.”
“This shop very overpriced the website prices are totally different.”
“I highly recommend this shop for any mechanical work!”
“Broke several fuel injectors wire clip as aid they didn’t definitely would not recommend this shop”
“…o Charles says it all about his professionalism, quality service and honesty.…”
“They fixed my vehicle really fast and I really appreciate it”
“…rices and time, and paid everything in advance precisely to avoid any delays.…”
“My car was in the shop for a week, they kept me informed the whole time.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired RepairTech Automotive for 8 kinds of job. Pick one to see what they paid and said.
Exceptional service!!! My Rack and pinion gave out and my wheels locked up leaving me stranded. They inspected it and found my power steering also failed. Fixed it very quickly with fair pricing. The dealer was going to charge me 300 dollars just for the inspection. I was charged 90 here. My car was in the shop for…
I had my 2001 Honda CRV taken to different shops from a well known Honda dealer whom I will not mention to other repair shops to find out what was wrong and how much it would cost. I took it here and Charles is a 23 veteran of the navy. He put my crv on a lift and his technician did an investigation. Photos were…
Have used them in the past and will continue to use them whenever I am in town, highly recomend
I finally found a mechanic shop I can trust. Their prices are very competitive, and the customer service is excellent. I originally came here because I needed a pre-purchase inspection on a car I was considering buying. I found this shop based on their great reviews, and they definitely lived up to them. What I…
Charlie and his team were so incredibly helpful and compassionate. I would highly recommend them!! They are honest and trustworthy!! Thank you so very much for your help with my vehicle!!!
I’m an Orlando small business and had the pleasure of working with these guys to help get a professional diagnosis for one of my clients. Super cool people would recommend (:
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 53 | — |
| Auto engine diagnostic | 33 | — |
| Oil change | 28 | — |
| Steering & suspension repair | 22 | — |
| Auto maintenance | 19 | — |
| Electrical repair | 17 | — |
| Engine repair | 17 | — |
| Air conditioning | 16 | — |
4.8 ★★★★★ 389 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They went above and beyond my expectations at a very reasonable amount.
Exceptional service!!! My Rack and pinion gave out and my wheels locked up leaving me stranded. They inspected it and found my power steering also failed. Fixed it very quickly with fair pricing. The dealer was going to charge me 300 dollars just for the inspection. I was charged 90 here. My car was in the shop for a week, they kept me informed the whole time. Overall very satisfied.
They fixed it up, no inflation of services needed.
I had my 2001 Honda CRV taken to different shops from a well known Honda dealer whom I will not mention to other repair shops to find out what was wrong and how much it would cost. I took it here and Charles is a 23 veteran of the navy. He put my crv on a lift and his technician did an investigation. Photos were taken and a deep report of what was good and what wasn't was generated. The fact that he's a veteran didn't lie and most importantly found what the problems were amazed me. No guessing or having the attitude it was an old vehicle and it didn't matter anyway was refreshing. Lastly when factory trained technicians from most of all the different car manufacturers send the vehicles to Charles says it all about his professionalism, quality service and honesty. You can't go wrong with Repair Tech Automotive from very old to new vehicles he will do right by you!
Have used them in the past and will continue to use them whenever I am in town, highly recomend
I finally found a mechanic shop I can trust. Their prices are very competitive, and the customer service is excellent. I originally came here because I needed a pre-purchase inspection on a car I was considering buying. I found this shop based on their great reviews, and they definitely lived up to them. What I really appreciated was how thorough and transparent they were. They use a digital inspection system and actually show you pictures and scanner results, so you're not just taking someone's word for it. I had been looking for a reliable shop for a while, and I think I finally found it. I'll definitely be coming back and using them for the other vehicles in my family as well. Highly recommended!
Charlie and his team were so incredibly helpful and compassionate. I would highly recommend them!! They are honest and trustworthy!! Thank you so very much for your help with my vehicle!!!
I’m an Orlando small business and had the pleasure of working with these guys to help get a professional diagnosis for one of my clients. Super cool people would recommend (:
These reviews led me to RepairTech and I am very pleased in my experience. I don’t feel I was taken advantage of, common concerns with auto repairs. I left to get recommended services at another location and was met with genuine professionalism and expertise. I left the shop without a guarantee that I would return for future services and was still treated as a valued customer. I highly recommend for your auto services.
Huge shoutout to Tony at Repair Tech for the incredible service! He gave me an upfront price, explained the exact issue, and fixed my vehicle with a great attitude. I felt totally confident leaving my car with him. I highly recommend this shop for any mechanical work! 👌
Analyzing 9,396,5459.4M ReviewsFor 26,77026.8K Experts
