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Restore Hyper Wellness

Medical spa · New Hope, MN · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 112 medical spasPosition by Experts Score among all companies we track in this category. · better than 42%
4.9 ★★★★★ 921 Google reviews · 24 photos
97%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
64%reviews answered by the owner
Oct 2026latest review

Restore Hyper Wellness at a glance

Google reviewers rate Restore Hyper Wellness 4.9 out of 5 stars based on 921 reviews, with the owner replying to 64 percent of them. Customers frequently praise the friendly, knowledgeable staff and clean, relaxing environment while receiving IV drips, facials, and compression therapy. Common themes include personalized service, comfortable amenities like massage chairs, and effective results for wellness goals. However, some low-star reviews criticize aggressive upselling tactics, confusing membership commitments, and inconsistent facility cleanliness or noise levels during treatments.

  • Google rating: 4.9 out of 5 from 921 reviews (97% five-star).
  • Reviews on this page: 921 Google reviews (634 with written comments, 21 with photos).
  • Owner responses: the business replied to 64% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Medical Spa serving New Hope, Minnesota.

Data from Google, last updated October 25, 2026.

Score profile vs other medical spas

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction94Reliability92Craft & service–Value100Momentum100Replies to reviews54Satisfaction: 94 (median 95)Reliability: 92 (median 93)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 54 (median 81)
Restore Hyper WellnessMedical Spas median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Restore Hyper Wellness: 94/100 on this factor. Category median: 95.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Restore Hyper Wellness: 92/100 on this factor. Category median: 93.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Restore Hyper Wellness: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Restore Hyper Wellness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Restore Hyper Wellness: 54/100 on this factor. Category median: 81.C
54

Bar = this company · dark tick = category median.

Star ratings

921 Google reviews we collected

  • 5 stars89597%
  • 4 stars131%
  • 3 stars40%
  • 2 stars40%
  • 1 star51%

Praise vs complaints

Phrases our text analysis found in 634 written reviews

  • Praise71599%
  • Complaints91%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5038%
  • Reasonable7154%
  • Overpriced32%
  • Not sure75%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude36050%
  • Quality & results15221%
  • Would recommend10214%
  • Communication385%
  • Speed & response324%
  • Price & value223%
  • Honesty & trust182%

What customers talk about

We read 634 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very good service; all the staff were very friendly.”
    “Unprofessional appearing rooms and treatment areas; staff dressed in casual and unbranded clothing, amazing volumes of clutter every where, stained sh…”
  • “I had a wonderful experience at Restore Hyper Wellness.”
    “Worst experience ever.”
  • “This place will now be my go-to for IV drips and other treatments.”
    “Would not recommend to anyone.”
  • “If you are new to the therapies that are offered here, I highly recommend you go In and consult with them, they walked me through as well a couple years ago.”
  • “It passed quickly and I felt supported every step of the way.”
  • “A must visit spot and the most competitive pricing!”
    “I honestly still don’t understand how the membership works or whether it’s worth the cost.”
  • “The staff was friendly, welcoming, and genuinely helpful.”

People customers mention

  • Woodbury 43 reviews
  • Cryotherapy 11 reviews
  • Cryo 11 reviews
  • Jack 10 reviews
  • Tyler 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Restore Hyper Wellness for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

First time user. Went in to fight an oncoming cold. Seems to be working. Very friendly and knowledgeable staff.

IV therapy
Collin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The team was super friendly and very attentive. I went in for their hangover cure and it really was a night and day difference, I went in feeling the full aftermath of heavy drinking but left feeling rejuvenated and brand new. 100% would recommend and it really does work!

LeighaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great experience! I got a hydrafacial for the first time at Restore this past week and had a wonderful experience - customer service was phenomenal, everyone was very friendly and the service itself was great. Will definitely be going back!

HydraFacial
AmandaLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had such a great experience! The staff were incredibly kind, welcoming, and made me feel comfortable from the moment I walked in. The space was very clean, relaxing, and had such a great energy. I absolutely loved my IV drip experience and will definitely be back! They have so many options to choose from and can…

IV therapyB-12 injections
Terilyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Love getting an IV service from time to time here! Staff is super helpful and professional. And I feel great from it!

Reasonable priceIV therapy
Colleen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a wonderful experience at Restore Hyper Wellness. The staff was friendly, welcoming, and genuinely helpful. The environment is clean, comfortable, and relaxing, with plenty of massage chairs and recliners to enjoy. The IV therapy worked fantastic for me, and I left feeling refreshed and rejuvenated. I’ll definitely be back!

Photos

Customer reviews

4.9 ★★★★★ 921 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jason Davis3 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time user. Went in to fight an oncoming cold. Seems to be working. Very friendly and knowledgeable staff.

  • Services: IV therapy
Abdoulaye Bah3 reviewsTotal number of Google reviews Abdoulaye has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Services, staff is Nice

  • Price assessment: Not sure
  • Services: IV therapy, Cosmetic surgery, B-12 injections
Collin Allen2 reviewsTotal number of Google reviews Collin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team was super friendly and very attentive. I went in for their hangover cure and it really was a night and day difference, I went in feeling the full aftermath of heavy drinking but left feeling rejuvenated and brand new. 100% would recommend and it really does work!

Kurt StensonLocal Guide · 16 reviewsTotal number of Google reviews Kurt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone was so friendly and helpful.

  • Price assessment: Reasonable price
  • Services: IV therapy
Samuel Lopez1 reviewTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good service; all the staff were very friendly.

  • Price assessment: Great price
  • Services: IV therapy
Diego Dillet1 reviewTotal number of Google reviews Diego has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jack helped me out pick out the right iv drips to have me feeling great

  • Price assessment: Great price
  • Services: IV therapy
David Dow3 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great staff very professional and personable

  • Price assessment: Great price
  • Services: IV therapy, Cryotherapy
Leigha JensenLocal Guide · 13 reviewsTotal number of Google reviews Leigha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! I got a hydrafacial for the first time at Restore this past week and had a wonderful experience - customer service was phenomenal, everyone was very friendly and the service itself was great. Will definitely be going back!

  • Services: HydraFacial
Amanda NovotnyLocal Guide · 53 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had such a great experience! The staff were incredibly kind, welcoming, and made me feel comfortable from the moment I walked in. The space was very clean, relaxing, and had such a great energy. I absolutely loved my IV drip experience and will definitely be back! They have so many options to choose from and can even customize a drip specifically for you, along with offering several other services. Highly recommend!

  • Services: IV therapy, B-12 injections
Kelsey Rueb1 reviewTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and people

  • Services: Cryotherapy

Restore Hyper Wellness on Google Maps →

Business details