Lisa Ling
Review from Google · view on GooglePriscilla is amazing at what she does!!! Loved the treatment and the info!!! Will be back for sure!!!!
- Services: Service not listed
Revitalize SkinMD
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 54 spasPosition by Experts Score among all companies we track in this category. · better than 66%
5.0 ★★★★★ 357 Google reviews · 24 photos
99%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
71%reviews answered by the owner
Oct 2026latest review
Revitalize SkinMD at a glance
Revitalize SkinMD holds a 5/5 rating from 357 Google reviews, with the owner responding to 71% of them. Customers frequently praise the knowledgeable and friendly staff who provide detailed explanations for services like HydraFacials, Botox, and laser treatments. Many reviewers highlight the comfortable atmosphere and personalized care they receive during appointments. However, one recurring criticism involves administrative disorganization, specifically regarding the loss of medical records and unhelpful responses when clients request their files.
- Google rating: 5.0 out of 5 from 357 reviews (99% five-star).
- Reviews on this page: 357 Google reviews (307 with written comments, 4 with photos).
- Owner responses: the business replied to 71% of reviews.
- Most recent review: October 25, 2026.
- Service: Spa serving Waco, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other spas
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Revitalize SkinMD: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Revitalize SkinMD: 97/100 on this factor. Category median: 95.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Revitalize SkinMD: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Revitalize SkinMD: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Revitalize SkinMD: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Revitalize SkinMD: 80/100 on this factor. Category median: 44.A
80
Bar = this company · dark tick = category median.
Star ratings
357 Google reviews we collected
- 5 stars35299%
- 4 stars31%
- 3 stars10%
- 2 stars10%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 307 written reviews
- Praise44998%
- Complaints82%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price4549%
- Reasonable4145%
- Overpriced00%
- Not sure55%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude17739%
- Would recommend10924%
- Quality & results7516%
- Communication388%
- Honesty & trust255%
- Price & value194%
- Speed & response143%
What customers talk about
We read 307 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Not only does she help me better understand skincare, she is patient and takes the time to explain everything!”
“She’s gentle on the skin and always checks in with you, I totally recommend her.”
“She has so much passion for her career in this industry I cannot recommend her enough!”
“The hydrafacials are really top notch, but sometimes I just need a regular facial to decompress, clear my head and my skin, and care for myself.”
“She’s the best and always explains everything and makes you feel comfortable!”
“She always takes the time to explain everything, makes thoughtful recommendations, and genuinely cares about helping me achieve the best results.”
“After my first consult I was hooked on not only how affordable it was but also my results.”
“All the front desk staff are also super helpful and so responsive even by text and accommodating of busy schedules.”
People customers mention
- Patel 62 reviews
- Priti 27 reviews
- Priscilla 25 reviews
- Botox 24 reviews
- Kim 17 reviews
- Mallory 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Revitalize SkinMD for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Lisaa day ago★★★★★
Priscilla is amazing at what she does!!! Loved the treatment and the info!!! Will be back for sure!!!!
Service not listed
Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
LOVE LOVE LOVE the hydrafacial. It is so soothing and relaxing. Priscilla is the best!!!!
Reasonable priceHydraFacial
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Love Cadie!! She’s the best and always explains everything and makes you feel comfortable!!
Not sureLaser hair removalMicroneedling
Dulcie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Priscilla is amazing!!! Her facials make me feel like a brand new woman! I’m absolutely glowing when I leave. The hydrafacials are really top notch, but sometimes I just need a regular facial to decompress, clear my head and my skin, and care for myself. Go see her, you won’t regret it!
Great priceService not listed
laney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Cadie at Revitalize is the best! She always makes sure you feel welcomed, comfortable and informed with all your services! 10/10 recommend!
Great priceLaser hair removal
Klade1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
As a fellow clinician I look for the very best practices and services, and hands down Priscilla at Revitalize is the absolute best! I’ve been seeing Priscilla for Hydra-facials to keep my skin healthy for several years now. Not only does she help me better understand skincare, she is patient and takes the time to…
Great priceService not listed
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| BOTOX treatments | 54 | — |
| Laser hair removal | 37 | — |
| HydraFacial | 34 | — |
| Microneedling | 27 | — |
| JUVÉDERM treatments | 4 | — |
| Sculptra treatments | 3 | — |
| Lip fillers | 3 | — |
| CoolSculpting treatments | 3 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 357 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Tiffany Borgwald4 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLOVE LOVE LOVE the hydrafacial. It is so soothing and relaxing. Priscilla is the best!!!!
- Price assessment: Reasonable price
- Services: HydraFacial
Response from the owner · 3 months ago
Hi Tiffany, we are so happy you enjoyed your hydrafacial treatment! Priscilla does amazing work, and she and the rest of the Revitalize SkinMD team are definitely passionate about giving our clients the best experience and results possible! Glad you loved it and super excited to see you again soon! Have a beautiful day!
Laura Ellis4 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove Cadie!! She’s the best and always explains everything and makes you feel comfortable!!
- Price assessment: Not sure
- Services: Laser hair removal, Microneedling
Dulcie Schasteen8 reviewsTotal number of Google reviews Dulcie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePriscilla is amazing!!! Her facials make me feel like a brand new woman! I’m absolutely glowing when I leave. The hydrafacials are really top notch, but sometimes I just need a regular facial to decompress, clear my head and my skin, and care for myself. Go see her, you won’t regret it!
- Price assessment: Great price
- Services: Service not listed
laney ellis2 reviewsTotal number of Google reviews laney has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCadie at Revitalize is the best! She always makes sure you feel welcomed, comfortable and informed with all your services! 10/10 recommend!
- Price assessment: Great price
- Services: Laser hair removal
Klade Rodriguez1 reviewTotal number of Google reviews Klade has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAs a fellow clinician I look for the very best practices and services, and hands down Priscilla at Revitalize is the absolute best! I’ve been seeing Priscilla for Hydra-facials to keep my skin healthy for several years now. Not only does she help me better understand skincare, she is patient and takes the time to explain everything! As long as Priscilla is there, I will always choose Revitalize!
- Price assessment: Great price
- Services: Service not listed
Anju Motwani5 reviewsTotal number of Google reviews Anju has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is the first medical spa I’ve been to that truly cares about YOU. They really listen to your concerns and are not trying to just sell you stuff. I feel so special whenever I go and enjoy the experience thoroughly. They’re knowledgeable and kind. Warning - if you get any facial with Priscilla, know that you’ll be hooked forever! She’s the BEST and has magic in her hands. I can’t say enough - you literally just need to experience it yourself. Kim is also awesome. She is very thorough and detailed and allows you to enjoy even if the treatment is painful. All the front desk staff are also super helpful and so responsive even by text and accommodating of busy schedules. So basically the ENTIRE experience from making an appointment to the actual services are done at top notch levels. And even post-care - they text you to check on you no matter what service. I don’t usually write reviews but couldn’t pass on this one. It’s one of the best businesses in Waco and I hope to see more with that level of customer care come here!
- Price assessment: Reasonable price
- Services: Microneedling
Alicyn Buchanan2 reviewsTotal number of Google reviews Alicyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy experiences here have been great! Everyone is super friendly and Kim takes great care of me. She’s very professional and answers all my questions. I’ve been getting Botox since the beginning of the year and I love my results. I was nervous at first not knowing a lot about Botox but Kim made me feel very comfortable and she’s very knowledgeable. I would highly recommend!
Mallory Horn2 reviewsTotal number of Google reviews Mallory has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI see Priscilla for a Hydrafacial and dermaplane. Priscilla is truly the best! She is incredibly knowledgeable about skincare, products, and what works best for my specific skin needs. She always takes the time to explain everything, makes thoughtful recommendations, and genuinely cares about helping me achieve the best results. I never feel like she’s just trying to sell me a product—her recommendations are always intentional and tailored to my skin. I trust her expertise completely and always leave feeling refreshed and confident in my skincare routine. I couldn’t recommend her enough!
- Price assessment: Great price
- Services: Service not listed
Monica Samarron2 reviewsTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google10/10 experience! I always treat myself to a dermaplaning facial and my skin feels absolutely incredible. It completely removed all my dull skin and peach fuzz, leaving me with the ultimate fresh, dewy glow. It is was totally painless and the results are completely amazing! My esthetician Priscilla was incredibly professional, gentle, and talked me through the entire process. If you are on the fence about trying dermaplaning, book an appointment right now. It’s worth every penny!
Response from the owner · a year ago
Thank you for the kind words. Your feedback is tremendously helpful!
Business details
- Address: 6500 Woodway Dr Ste 115 m, Waco, TX 76712
- Phone: (254) 855-4849
- Website: revitalizeskinmd.com
- Service area: Waco, TX