Revive MedSpa logo

Revive MedSpa

Ophthalmologist · West Wyoming, PA · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%96+27.1Replies to reviews 8%95+7.8Craft & service penalty81−1.9Momentum penalty82−1.8Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#66 of 112 medical spasPosition by Experts Score among all companies we track in this category. · better than 41%
4.9 ★★★★★ 97 Google reviews · 24 photos
97%five-star reviews
4.50★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
57%reviews answered by the owner
Sep 2026latest review

Revive MedSpa at a glance

Google reviewers rate Revive MedSpa 4.9 out of 5 based on 97 reviews, with the owner responding to 57 percent of them. Customers frequently describe services such as facials, Botox, lip injections, and blepharoplasty, noting that staff are professional, friendly, and knowledgeable about skin care. Recurring themes include reasonable pricing, thorough explanations of procedures, and a relaxing atmosphere that leaves patients feeling comfortable. While most feedback is positive, one low-star review criticized a manager for being rude and ignorant, suggesting a potential issue with staff conduct.

  • Google rating: 4.9 out of 5 from 97 reviews (97% five-star).
  • Reviews on this page: 97 Google reviews (70 with written comments, 2 with photos).
  • Owner responses: the business replied to 57% of reviews.
  • Most recent review: September 22, 2026.
  • Service: Medical Spa serving West Wyoming, Pennsylvania.

Data from Google, last updated October 25, 2026.

Score profile vs other medical spas

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and satisfaction; weakest: craft & service.

Satisfaction95Reliability96Craft & service81Value–Momentum82Replies to reviews95Satisfaction: 95 (median 95)Reliability: 96 (median 93)Craft & service: 81 (median 100)Momentum: 82 (median 100)Replies to reviews: 95 (median 81)
Revive MedSpaMedical Spas median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Revive MedSpa: 95/100 on this factor. Category median: 95.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Revive MedSpa: 96/100 on this factor. Category median: 93.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Revive MedSpa: 81/100 on this factor. Category median: 100.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Revive MedSpa: 82/100 on this factor. Category median: 100.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Revive MedSpa: 95/100 on this factor. Category median: 81.A
95

Bar = this company · dark tick = category median.

Star ratings

97 Google reviews we collected

  • 5 stars9497%
  • 4 stars22%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 70 written reviews

  • Praise8699%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3439%
  • Would recommend2225%
  • Quality & results1517%
  • Communication67%
  • Speed & response45%
  • Honesty & trust45%
  • Price & value22%

What customers talk about

We read 70 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Professionals who are friendly and beyond competent.”
  • “I would highly recommend there service to everyone.”
  • “They provide excellent service and I have always been pleased with my results!”
  • “Krista is very knowledgeable, explains what products are for and answers any questions!”
  • “It wasn’t just a quick rub, it was a thoughtful, deeply relaxing massage that melted away all the tension I didn’t even realize I was carrying.”
  • “I know when I walk in the door I genuinely feel welcome and special!”
  • “Prices are very reasonable as well.”

People customers mention

  • Roth 18 reviews
  • Ariel 10 reviews
  • Krista 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Revive MedSpa for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I am always pleased with my results. I would like a little more done for my acne scars.

Reasonable priceHydraFacial
Elaine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been going to Revive MedSpa for several years for facial redness treatments and have never had a bad experience. All staff members are wonderful, especially Ariel my aesthetician. Highly recommend.👍👍

IPL photo facial
Joyce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professionals who are friendly and beyond competent. Very pleased with every service that I have had with Dr. Roth and his team. I recommend Krista and Ariel highly. They knows exactly what facials will work for me and my skin always looks perfect. Trish is excellent with BBL facials. You will be amazed with how good that you will look.

Zoe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I saw Dr. Roth and Ariel for my first time getting lip injections! Loving the results already👄

Jennifer14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I love Dr. Roth and Krista Malloy. They provide excellent service and I have always been pleased with my results! I especially loved the blepharoplasty I had!

BBL photo facialBOTOX treatmentsCosmetic surgery
Rose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you want excellent facial treatments, Revive Med Spa is the best! I’ve never had a bad facial, and products are wonderful!

Photos

Customer reviews

4.9 ★★★★★ 97 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jennifer Hartley1 reviewTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am always pleased with my results. I would like a little more done for my acne scars.

  • Price assessment: Reasonable price
  • Services: HydraFacial
Response from the owner · a year ago

Thanks for the five stars!

Elaine McCabe9 reviewsTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been going to Revive MedSpa for several years for facial redness treatments and have never had a bad experience. All staff members are wonderful, especially Ariel my aesthetician. Highly recommend.👍👍

  • Services: IPL photo facial
Response from the owner · 4 years ago

Hi Elaine, Thank you so much for sharing your positive feedback with us! We are so happy that we were able to help you feel and look your best! Thanks for choosing Revive for your aesthetic needs!

Joyce Kocsis8 reviewsTotal number of Google reviews Joyce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professionals who are friendly and beyond competent. Very pleased with every service that I have had with Dr. Roth and his team. I recommend Krista and Ariel highly. They knows exactly what facials will work for me and my skin always looks perfect. Trish is excellent with BBL facials. You will be amazed with how good that you will look.

Response from the owner · 4 years ago

Thank you so much, Joyce! It is ur pleasure to care for you!! Thank you for taking the time to leave us a review.

Zoe Lee4 reviewsTotal number of Google reviews Zoe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I saw Dr. Roth and Ariel for my first time getting lip injections! Loving the results already👄

Response from the owner · a year ago

Thank you, Zoe! It was a pleasure to care for you and we are so glad you are pleased with the results!

Jennifer Billett14 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love Dr. Roth and Krista Malloy. They provide excellent service and I have always been pleased with my results! I especially loved the blepharoplasty I had!

  • Services: BBL photo facial, BOTOX treatments, Cosmetic surgery, Dermaplaning, HydraFacial
Response from the owner · 4 years ago

Thank you, Jennifer! We will share your kind feedback with Dr. Roth and Krista! We appreciate you choosing Revive MedSpa for your aesthetic needs!

Rose3 reviewsTotal number of Google reviews Rose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you want excellent facial treatments, Revive Med Spa is the best! I’ve never had a bad facial, and products are wonderful!

Response from the owner · a year ago

Thank you so much! We appreciate your five star review!

Haley Dow6 reviewsTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ariel was amazing. She was very sweet and the head spa experience was the best. I would 100% go again and ask for Ariel.

Response from the owner · a year ago

Thank you for the kind words and five star review! We are so happy to know that you had a great experience with Ariel!

Donna ThorntonLocal Guide · 37 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a facial with Ariel today and it was wonderful. Ariel is so professional and knowledgeable about skin care! She was very easy to feel comfortable with while getting my facial. I can’t wait for my next visit!

Response from the owner · a year ago

Thank you so much! We appreciate your five star review and are so glad to know that you had a great experience at our MedSpa!

Lisa Shustack2 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently treated myself to a facial that completely exceeded my expectations and I haven’t stopped raving about it since! From the moment I walked in, the atmosphere was calm, welcoming, and deeply relaxing. The facial itself was the best I’ve ever had! My skin was left glowing, hydrated, and visibly smoother. But what truly set this experience apart was the incredible head, neck, and upper back massage that came with it. It wasn’t just a quick rub, it was a thoughtful, deeply relaxing massage that melted away all the tension I didn’t even realize I was carrying. Krista Malloy, the licensed esthetician, had just the right touch, seamlessly blending therapeutic pressure with a soothing rhythm that left me completely at peace. Every step of the treatment felt personalized and unhurried. By the end, I felt not only refreshed and radiant on the outside, but truly restored on the inside. If you’re looking for a facial that goes far beyond skincare and taps into total-body relaxation, this is it. I can’t recommend it enough!!!! Krista’s facials are an absolute must try!!!

Response from the owner · a year ago

Thank you, Lisa! It was our pleasure to care for you! We are so glad to know that you had a great experience! Thank you for choosing Revive MedSpa for your aesthetic services!

j4 reviewsTotal number of Google reviews j has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the best experience my skin feels so smooth and Krista gave me the best massage! The experience was so relaxing I highly recommend!!

Response from the owner · a year ago

Thank you so much! We appreciate your five star review!

Revive MedSpa on Google Maps →

Business details