iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%78+5.5Momentum penalty83−1.7Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#74 of 101 hair salonsiPosition by Experts Score among all companies we track in this category. · better than 27%
4.8★★★★★485 Google reviews · 24 photos
94%five-star reviews
4.73★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
37%reviews answered by the owner
$80typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate REVIVE Salon and Medspa 4.8/5 based on 485 reviews, with the owner responding to 37% of them. Clients frequently praise stylists for punctuality, clear communication, and skilled execution of services like highlights, extensions, and cuts. However, lower-rated feedback highlights recurring issues with appointment changes, unreturned calls, and results that deviated from requested styles or failed to address specific hair types effectively.
Google rating: 4.8 out of 5 from 485 reviews (94% five-star).
Reviews on this page: 484 Google reviews (336 with written comments, 17 with photos).
Owner responses: the business replied to 37% of reviews.
Most recent review: October 22, 2026.
Service: Hair Salon serving Mahtomedi, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other hair salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
REVIVE Salon and MedspaHair Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.REVIVE Salon and Medspa: 80/100 on this factor. Category median: 88.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.REVIVE Salon and Medspa: 61/100 on this factor. Category median: 84.B
61
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.REVIVE Salon and Medspa: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.REVIVE Salon and Medspa: 100/100 on this factor. Category median: 97.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.REVIVE Salon and Medspa: 83/100 on this factor. Category median: 100.A
83
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.REVIVE Salon and Medspa: 78/100 on this factor. Category median: 47.B
78
Bar = this company · dark tick = category median.
Star ratings
484 Google reviews we collected
4.8of 5
5 stars45394%
4 stars102%
3 stars31%
2 stars41%
1 star143%
Praise vs complaints
Phrases our text analysis found in 336 written reviews
96%praise
Praise36296%
Complaints154%
Price
What customers reported paying
$80+36% vs typical hair salons
Middle half of what 108 customers paid ($48–$151) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12433%
Quality & results9325%
Would recommend8322%
Communication267%
Speed & response216%
Honesty & trust164%
Price & value144%
What customers talk about
We read 336 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The scalp massage during the wash was also amazing — so relaxing and such a nice part of the experience.”
“I didn’t want to be rude, but I left feeling really disappointed this time.”
“I had such a wonderful experience with Brooklynn at Revive Salon.”
“…led me back they are the worse salon I have ever dealt with they have messed up several times for me for months I would not ever going back I would no…”
“I definitely recommend her if you are looking for a new stylist!”
“She knows her stuff, and I cannot recommend her enough.”
“She's also so easy to talk to, and our appointments always fly by because we have such a great time catching up.”
“I’ve never had extensions put in so quickly and efficiently.”
“Just genuinely good people who are incredibly talented at what they do.”
“Completely worth every penny of the investment, and I already can't wait to go back!”
“EXTREMELY OVERPRICED AND INEXPERIENCED STYLIST.”
People customers mention
Mika21 reviews
Morgan15 reviews
Lake10 reviews
Aveda8 reviews
Trish7 reviews
Dani6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired REVIVE Salon and Medspa for 8 kinds of job. Pick one to see what they paid and said.
JJoey1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I haven't been blessed with thick hair, but I HAVE been blessed with an amazing stylist! Jordyn just completed her K-Tips extension training, and let me tell you…the girl is an artist. Every placement was pure artwork, and the blend is so seamless you'd swear it's all mine. Completely worth every penny of the…
Paid $200+Hair extensions
MMichael6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I saw Jordyn for my haircut, safe to say she knows what she’s talking about when it comes to men’s cuts🫡
Paid $20–40Haircut
EEmilyLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Fia was so welcoming and cared about my happiness with my haircut! She stayed late to take off some extra length which was so appreciated!
Paid $20–40Haircut
DDawnLocal Guide · 5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I loved Dannie in Stillwater so in October I will be visiting WhiteBear Lake salon with another Dani can't wait the are great! Friendly
Paid $60–80HaircutHairstyling
AAlyssaLocal Guide · 55 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Today was my first appt here and I picked Fia for a haircut/blowout. She is the sweetest person and let the conversation flow naturally. She asked questions throughout the appt and took her time making sure my haircut and blowout were done well.
This was the BEST blowout I have ever received. I have super thick long…
Paid $20–40Haircut
KKelsey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I get my lash extensions done by Calley and they are perfect everytime. She is quick and thorough! Highly recommend! The salon itself is super cute too
As a lifelong blonde who loves her highlights, I’ve been to PLENTY of salons in my time. So when I say Revive is something special, you better believe I mean it!
First of all, Amanda is beyond incredible. She knows her stuff, and I cannot recommend her enough. (And I only say that because I’m no gatekeeper. But if y’all fill up her books so much that I can’t get my appointments, we’re gonna have a problem.)
But seriously, everyone I’ve interacted with at Revive has been wonderful. My hair looks and feels absolutely luxurious every single time I walk out the door. The salon itself has all the feel of an upscale, high-end salon, but without any of the pretentiousness. Just genuinely good people who are incredibly talented at what they do. The perfect combination, in my opinion.
I know how hard it can be to find a place that checks all the boxes. Somewhere you trust with your hair, feel comfortable walking into, and actually look forward to coming back to. But I’ve officially found my salon home and have zero plans to go anywhere else. Cannot recommend this place enough!
Services: Haircut, Hairstyling, Hair highlighting
Response from the owner · 4 days ago
Thank you so much Summer! This was honestly one of my favorite reviews that I have ever read for our salon. I love that you point out that we are a team of talented and professional team members who are also friendly and that the salon gives you a comfortable feel. That is 100% exactly what we are going for and I am so glad that you feel that way. Thank you for this review I will be sharing this one to our entire team.
J
Joey Bengtson1 reviewiTotal number of Google reviews Joey has written across all businesses on Google Maps, not just this one.
I haven't been blessed with thick hair, but I HAVE been blessed with an amazing stylist! Jordyn just completed her K-Tips extension training, and let me tell you…the girl is an artist. Every placement was pure artwork, and the blend is so seamless you'd swear it's all mine. Completely worth every penny of the investment, and I already can't wait to go back! - Nicolle
Price: $200+
Services: Hair extensions
Atmosphere: Energetic
Maintenance: Pristine
Response from the owner · 4 days ago
Thank you so much for this review Joey. We really love extensions and k-tips are a seamless way to give some extra density to the hair.
J
Jaden Voss1 reviewiTotal number of Google reviews Jaden has written across all businesses on Google Maps, not just this one.
I just got my hair done a few days ago by Jordyn and she did AMAZING. I’ve never had extensions put in so quickly and efficiently. I would recommend her every time.
Response from the owner · 4 days ago
Thank you for taking the time to write and review Jordyn. We appreciate you and can't wait to see you back in.
M
Michael Nichols6 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I had such a wonderful experience with Brooklynn at Revive Salon. She is exceptionally talented when it comes to highlights and is incredibly precise with every detail. You can truly see the care and skill she puts into her work.
The highlights turned out absolutely beautiful, and she made sure everything was perfect from start to finish. The scalp massage during the wash was also amazing — so relaxing and such a nice part of the experience.
Brooklynn’s attention to detail, professionalism, and talent really stand out. I left feeling refreshed, confident, and so happy with my hair. I highly recommend her!
Update: I’m still so happy with Brooklynn and my hair! She also does my extensions, which I absolutely love. My natural hair has been growing in much darker now that fall is here and I’m not outside as much, and she blended everything beautifully. I also really appreciate that during every consultation she asks if I have any questions before we start. It means a lot that she truly cares about my thoughts as a client.
Today was my first appt here and I picked Fia for a haircut/blowout. She is the sweetest person and let the conversation flow naturally. She asked questions throughout the appt and took her time making sure my haircut and blowout were done well.
This was the BEST blowout I have ever received. I have super thick long hair that is wavy and coarse and she made it so smooth but voluminous. She worked literal magic on it. I walked out feeling like I looked like a million bucks. I am a new fan and I will be back!
Price: $20–40
Services: Haircut
Atmosphere: Relaxing
Maintenance: Well-kept
C
chloe kazee1 reviewiTotal number of Google reviews chloe has written across all businesses on Google Maps, not just this one.
unable to provide proper service to a variety of hair of different hair types, not ideal for any other hair type besides thin fine hair. Unfortunate that a business is not properly educated to offer services to a different population of people, and truly only sets a business back.
Response from the owner · a month ago
Our team has extensive experience working with a wide variety of hair types, textures, and individual needs, and we continually invest in education to strengthen those skills. We have tried to locate your visit in our system but have been unable to find a guest record that matches this experience. We would genuinely like the opportunity to better understand what happened and determine whether this review relates to a visit at our salon.
K
Kelsey DeJean2 reviewsiTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
I get my lash extensions done by Calley and they are perfect everytime. She is quick and thorough! Highly recommend! The salon itself is super cute too
