Analyzing 6,701,3046.7M ReviewsFor 18,80618.8K Experts

Experts Reviews · Company report
Rexburg Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%34+8.2Value 14%100+14.1Replies to reviews 7%16+1.1Craft & service penalty72−2.8Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Rexburg Auto Repair

Sugar City, ID · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.6★ from 109 Google reviews

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Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rexburg Auto Repair is better than 61% of auto body shops.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rexburg Auto Repair is better than 34% of auto body shops.D
34
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rexburg Auto Repair is better than 72% of auto body shops.B
72
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rexburg Auto Repair is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rexburg Auto Repair is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rexburg Auto Repair is better than 16% of auto body shops.F
16

Reviews for your job

Customers hired Rexburg Auto Repair for 5 kinds of job.

Rexburg Auto Repair for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Auto maintenance”

Emmaline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ray was able to work on my vehicle very quickly and efficiently, communicating any hiccups as soon as he ran into them and would call me with any updates regarding issues that would take longer than expected or add to the overall cost of the service. Ray also topped off my oil and coolant since he noticed they were…

Great priceAuto maintenance
Sadie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had to get my whole front end replaced , every other place in rexburg quoted me atleast 3500-4000 starting price for an older pickup. This was by far the best price and amazing work. It only took about 2 and a half days to have it completely redone. He was super flexible about dropping it off and picking it up. All…

Great priceSteering & suspension repairGeneral repairs & maintenanceAuto maintenance
AUDRALocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My husband and I have taken our vehicles to Rexburg Auto Repair for nearly 20 years. Now our children take their autos to Ray. He has been able to repair every vehicle quickly and at a fair price.

Auto maintenance
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Honest guy and honest pricing. Got my repairs done quick.

Auto brake repairAuto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 0%Overpriced 0%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance7—
Auto maintenance4—
Steering & suspension repair3—
Engine repair3—
Auto engine diagnostic2—

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