Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Google reviewers rate Right at Home 4.6 out of 5 based on 46 reviews, frequently praising the agency's flexible scheduling, short visit increments, and compassionate caregivers for elderly and hospice clients. Customers highlight strong communication, professional management, and the company’s willingness to accommodate changing needs, including bedbound care. However, a recurring criticism in low-star reviews involves poor communication and dissatisfaction with specific placement recommendations or caregiver retention issues.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
46 Google reviews we collected
Phrases our text analysis found in 38 written reviews
How often each topic comes up in the written reviews
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Always professional, always kind and loving, always there when you need them.”
“If you or your loved one needs elderly care help we can’t recommend them enough, thank you Right at Home!”
“Their in home care providers are top notch and amazingly hard working and dependable.”
“when it finally accepted, we were discouraged from an assisted living placement (Ed said grace mannor was horrible).”
“The communication is fantastic, everyone is very personable, and if necessary the office staff will step in to help with client care.”
“To accommodate families in need of quick service for their loved ones, they have same day or next day assessments available.”
“Employees who’s work there seem to really genuinely love what they do and care for the people and treat them like family.”
“The billing was crazy but Right at Home did everything they could to help.”
praise complaint · found by our text analysis, Google review wording unchanged.
Right at Home has provided outstanding care to my sister. Always professional, always kind and loving, always there when you need them. They work closely with family members to meet the needs of the family member. They are truly wonderful AND WE COULDN’T HAVE DONE IT WITHOUT THEM. Thank you RIGHT AT HOME. ❤️❤️
A company that really cares. I've had my experiences with quite a few agencies, and these folks have gone above and beyond in making sure clients get top tier care. With checks and balances in place, small, but important details don't slip through the cracks. The communication is fantastic, everyone is very…
Would like to show how appreciative we are for CiCi. Your heart is big, your hands are strong and your soul is kind. Thank you for caring for our family. Selfless, sacrificing and supportive: You give all of yourself to caring for others and we are so grateful for you. Never, ever doubt what a difference your…
Very caring staff. Managers are accessible and able to resolve any issues. Good values and excellent ethic.
Right at home care has been so great. Employees who’s work there seem to really genuinely love what they do and care for the people and treat them like family. Very professional, patient & well organized, not to mention good sense of humor and warm blankets. Thanks to all the staff. Chris
Great company! Very flexible. They are amazing at working with your schedule. Always try to keep clients and personal content.
4.6 ★★★★★ 46 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Right at Home has provided outstanding care to my sister. Always professional, always kind and loving, always there when you need them. They work closely with family members to meet the needs of the family member. They are truly wonderful AND WE COULDN’T HAVE DONE IT WITHOUT THEM. Thank you RIGHT AT HOME. ❤️❤️
A company that really cares. I've had my experiences with quite a few agencies, and these folks have gone above and beyond in making sure clients get top tier care. With checks and balances in place, small, but important details don't slip through the cracks. The communication is fantastic, everyone is very personable, and if necessary the office staff will step in to help with client care. I appreciate every single person who strives to provide the best quality care possible through their awesome team.
Would like to show how appreciative we are for CiCi. Your heart is big, your hands are strong and your soul is kind. Thank you for caring for our family. Selfless, sacrificing and supportive: You give all of yourself to caring for others and we are so grateful for you. Never, ever doubt what a difference your caregiving makes. Even in the moments when no one is looking, you’re making life better for our loved one. Caring for our father Mr.T isn’t easy, and you’re so appreciated for all the love and dedication you’re giving to him. Caring is clearly your calling. Thank you for sharing that gift—and for the amazing difference you make! The biggest, most wonderful surprises happen when people like you CiCi put care into each and every day. Thank you for everything you’re doing to make these happy moments happen.
Very caring staff. Managers are accessible and able to resolve any issues. Good values and excellent ethic.
Right at home care has been so great. Employees who’s work there seem to really genuinely love what they do and care for the people and treat them like family. Very professional, patient & well organized, not to mention good sense of humor and warm blankets. Thanks to all the staff. Chris
Great company! Very flexible. They are amazing at working with your schedule. Always try to keep clients and personal content.
Worst company out there
We’re so thankful for right at home, they provided much needed home care services and were so easy to work with! Their in home care providers are top notch and amazingly hard working and dependable. If you or your loved one needs elderly care help we can’t recommend them enough, thank you Right at Home!
What a pleasure it is to work with Andy and Carol Mosman from Right At Home! They and their entire team are customer focused in all they do. A couple examples of this: they allow for two hour home care sessions. Many home care agencies require three or four hour sessions. Right At Home also adjusts to client’s changing needs and even provides bedbound and end of life care for their clients. To accommodate families in need of quick service for their loved ones, they have same day or next day assessments available. One of the reasons Right At Home provides such high levels of care is because they work hard to hire experienced care givers that love what they do. Right At Home also works closely with outside providers to ensure that their client’s needs are met as additional services are needed. Most seniors want to age in place and receive the care they need at home. Right At Home is an excellent team of people to take care of your loved one at home, where they feel loved and want to be.
Right At Home has been wonderful for my mother. The caregivers really connect with her, and make her food she eats. They are experienced at recognizing her needs and problems she may be having. Their office staff always answers the phone and is very helpful with setting up rides and other needs. I highly recommend them.
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
