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Riverfront Dentistry

Dentist · Smithfield, VA · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%78+49.6Reliability 28%68+19.2Replies to reviews 8%92+7.6Momentum penalty4−9.6Experts Score= 67Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 48 dentistsPosition by Experts Score among all companies we track in this category. · better than 0%
4.8 ★★★★★ 255 Google reviews · 24 photos
94%five-star reviews
4.15★last 12 monthsAverage stars on reviews from the last 12 months only.
5.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
Nov 2026latest review

Riverfront Dentistry at a glance

Google reviewers rate Riverfront Dentistry 4.8 out of 5 based on 255 reviews, noting that the owner replied to 85% of them. Patients frequently praise the friendly staff, punctual appointments, and clear communication regarding treatment plans and costs, particularly for services like Invisalign and extractions. However, low-star reviews highlight recurring concerns about aggressive marketing of cosmetic treatments, perceived rushed clinical work, and unprofessional behavior from front desk employees during scheduling interactions.

  • Google rating: 4.8 out of 5 from 255 reviews (94% five-star).
  • Reviews on this page: 255 Google reviews (237 with written comments, 4 with photos).
  • Owner responses: the business replied to 85% of reviews.
  • Most recent review: November 5, 2026.
  • Service: Dentist serving Smithfield, Virginia.

Data from Google, last updated November 6, 2026.

Score profile vs other dentists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.

Satisfaction78Reliability68Craft & service–Value–Momentum4Replies to reviews92Satisfaction: 78 (median 95)Reliability: 68 (median 94)Momentum: 4 (median 100)Replies to reviews: 92 (median 39)
Riverfront DentistryDentists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Riverfront Dentistry: 78/100 on this factor. Category median: 95.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Riverfront Dentistry: 68/100 on this factor. Category median: 94.B
68
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Riverfront Dentistry: 4/100 on this factor. Category median: 100.F
4
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Riverfront Dentistry: 92/100 on this factor. Category median: 39.A
92

Bar = this company · dark tick = category median.

Star ratings

255 Google reviews we collected

  • 5 stars23994%
  • 4 stars42%
  • 3 stars21%
  • 2 stars21%
  • 1 star83%

Praise vs complaints

Phrases our text analysis found in 237 written reviews

  • Praise36794%
  • Complaints226%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude15740%
  • Quality & results7519%
  • Would recommend6216%
  • Speed & response349%
  • Communication267%
  • Honesty & trust256%
  • Price & value103%

What customers talk about

We read 237 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff creates a welcoming, family-first environment where everyone is treated with genuine warmth and kindness.”
    “The dentist is arrogant, rude, and has ZERO chairside manner.”
  • “Dentist at riverfront dentistry did excellent job removing infected tooth.”
    “I had a terrible experience at this dentist office.”
  • “He was great I'm no pain and highly recommend for all ur dentistry needs.”
    “But because of how the dentist treated me, I absolutely would not recommend this office to anyone.”
  • “Things that I have been worried about for years were addressed immediately and I walked out with a dental plan that my other dentists wouldn’t provide.”
  • “After X-rays and scans, Debbie cleaned my teeth, explained all the pictures that were taken previously.”
    “I made it very clear multiple times that I did not want Invisalign, but he completely ignored my boundaries and kept pushing it anyway.”
  • “They are upfront about the cost and not pushy with the services they provide.”
  • “Since i was a kid i have hated going to the dentist, but everyone here makes it worth it.”
    “He seems to know how to max out your yearly insurance cost spend…….”

People customers mention

  • Elgohary 50 reviews
  • Heather 13 reviews
  • Invisalign 11 reviews
  • Jessica 8 reviews
  • Heidi 6 reviews
  • Anthony 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

GraceLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 15 hours ago★★★★★

I drive 40 minutes to see this office. Best dentist and office. Highly recommend!

Kristen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Hands down the best dental experience I have ever had. Things that I have been worried about for years were addressed immediately and I walked out with a dental plan that my other dentists wouldn’t provide.

Stacie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Riverfront Dentistry delivers the perfect blend of clinical excellence and heartfelt care. The staff creates a welcoming, family-first environment where everyone is treated with genuine warmth and kindness. My experience with their Invisalign treatment was seamless from start to finish—efficient, transparent, and…

Jolene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am pleased to say that I’m halfway through my Invisalign experience. It hasn’t been as unpleasant as I thought it would be. I can see and feel a difference, all for the good. Dr. Elgohary and Invisalign are giving me my smile back! 😁

Rosette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

One of the best dental offices there is. All staff have been kind and respectful at all times. They have been very accommodating with scheduling. I got my Invisalign there and it was an easy process with them. They are upfront about the cost and not pushy with the services they provide. Would definitely recommend.

James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was my first time at Riverfront Denistry. I was met immediately at the front desk for my 7:30 appointment. It was a very short time between check-in and going back for my dental work. Debbie was my Dental Hygentist and she is wonderful. Cheerful, informative, funny, and thorough. After X-rays and scans, Debbie…

Photos

Customer reviews

4.8 ★★★★★ 255 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Grace ALocal Guide · 32 reviewsTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I drive 40 minutes to see this office. Best dentist and office. Highly recommend!

Kristen Hudgins2 reviewsTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hands down the best dental experience I have ever had. Things that I have been worried about for years were addressed immediately and I walked out with a dental plan that my other dentists wouldn’t provide.

Response from the owner · a week ago

Thank you so much for your kind words! We truly appreciate people like you. Your support means so much to our team! 😊

Stacie B4 reviewsTotal number of Google reviews Stacie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Riverfront Dentistry delivers the perfect blend of clinical excellence and heartfelt care. The staff creates a welcoming, family-first environment where everyone is treated with genuine warmth and kindness. My experience with their Invisalign treatment was seamless from start to finish—efficient, transparent, and incredibly well-organized. They made what can often feel like an intimidating dental process completely stress-free. Truly a top-tier team! ♥️🙏🏻

Response from the owner · 2 weeks ago

Thank you so much Stacie for the kind words!

Jolene Clemmons2 reviewsTotal number of Google reviews Jolene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am pleased to say that I’m halfway through my Invisalign experience. It hasn’t been as unpleasant as I thought it would be. I can see and feel a difference, all for the good. Dr. Elgohary and Invisalign are giving me my smile back! 😁

Response from the owner · 4 weeks ago

We’re so happy it hasn’t been as unpleasant as you thought! You are such a bright spot in our day, and we’re so grateful for you. ❤️

Danielle Frazier4 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Riverfront Dentistry has been our family dentist for a few years and we have nothing but wonderful things to say! They really make you feel like family when you walk through their doors. As someone who struggles with anxiety, I always feel calm, relaxed, and safe - knowing that Dr. E and his whole team are going to go out of their way to make sure all decisions on care and treatment are made well-informed and in the best interest of the patient (the paraffin wax hand bath was an added bonus!). I have never once felt pressured into receiving care or treatment that felt unnecessary. Whether it's routine care, Invisalign, or emergency treatment, the Riverfront team has always led the charge and made sure we have gotten the care we needed when we needed it, even if that meant an emergency referral to someone better equipped to handle the situation's needs. We couldn't be more grateful to have them as the provider of all our dental needs.

Response from the owner · a month ago

❤️ Thank you Danielle for the very kind words!

Rosette Pech1 reviewTotal number of Google reviews Rosette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of the best dental offices there is. All staff have been kind and respectful at all times. They have been very accommodating with scheduling. I got my Invisalign there and it was an easy process with them. They are upfront about the cost and not pushy with the services they provide. Would definitely recommend.

Response from the owner · 4 weeks ago

Thank you so much! The greatest compliment is knowing that you would highly recommend us. That truly means a lot! ❤️

Anaya Mudzimurema1 reviewTotal number of Google reviews Anaya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Riverfront has unfortunately left me feeling that they are more focused on making money than providing welcoming and equitable care. I am a student at Hampton University and have been a patient here for about three years. During my most recent visit, I was surprised to be told that both my family members and I suddenly needed Invisalign, which made me question whether the recommendations were truly based on our individual needs. I have also had several frustrating experiences when trying to communicate with the office. I am a mixed-race person, and my mother is white. On multiple occasions, I tried calling the office and could not get through, while my mother was able to call and receive an immediate response. Most recently, I had an appointment while traveling from Hampton and was caught in standstill traffic. I called the office multiple times to let them know I might be late, but no one answered. I then asked my mother to call, and they answered her call immediately. At that point, I decided not to attend my appointment because the experience made me feel that my communication and care were not being treated as a priority. After being a patient for three years, I was disappointed to leave feeling this way. I hope Riverfront takes concerns like these seriously and works toward making every patient feel equally welcomed, heard, and valued.

James Schloss9 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first time at Riverfront Denistry. I was met immediately at the front desk for my 7:30 appointment. It was a very short time between check-in and going back for my dental work. Debbie was my Dental Hygentist and she is wonderful. Cheerful, informative, funny, and thorough. After X-rays and scans, Debbie cleaned my teeth, explained all the pictures that were taken previously. After the cleaning Dr. Elgohary came in and went over what the plan will be to correct what needs correction; brighten my teeth and deliver a healthier dental program for me. I have not been at all comfortable with Dentists over the years but I am comfortable with this Dental Practice. I am very happy I am in their care.

Response from the owner · 3 months ago

Thank you for your kind words. ❤️

Nancy Mabry2 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone in the office was helpful, kind and considerate!

Response from the owner · 2 months ago

Thank you, Nancy. It was a pleasure meeting you! We look forward to providing you with excellent care and taking care of all your dental needs. We truly appreciate the opportunity to have you as a patient.

Jeffrey Payne2 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dentist at riverfront dentistry did excellent job removing infected tooth. Doctor came home early from holiday to extract my tooth. He was great I'm no pain and highly recommend for all ur dentistry needs.

Response from the owner · 3 months ago

Thank you for the kind review.

Riverfront Dentistry on Google Maps →

Business details