Riverside Tree Service by Ezra logo

Riverside Tree Service by Ezra

Tree service · Orange, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%27+1.9Craft & service penalty55−4.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#61 of 61 stump removal servicesPosition by Experts Score among all companies we track in this category. · better than 0%
4.8 ★★★★★ 149 Google reviews · 22 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
13%reviews answered by the owner
Sep 2026latest review

Riverside Tree Service by Ezra at a glance

Google reviewers rate Riverside Tree Service by Ezra 4.8 out of 5 based on 149 reviews, with the owner responding to 13% of feedback. Customers frequently praise the company for punctuality, efficient tree removal and trimming, fair pricing, and thorough cleanup of debris. However, low-star reviews highlight recurring issues with poor communication, including missed appointments without notice and discrepancies between quoted and final prices.

  • Google rating: 4.8 out of 5 from 149 reviews (94% five-star).
  • Reviews on this page: 149 Google reviews (140 with written comments, 22 with photos).
  • Owner responses: the business replied to 13% of reviews.
  • Most recent review: September 1, 2026.
  • Service: Stump Removal Service serving Orange, California.

Data from Google, last updated November 3, 2026.

Score profile vs other stump removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction77Reliability73Craft & service55Value100Momentum100Replies to reviews27Satisfaction: 77 (median 97)Reliability: 73 (median 97)Craft & service: 55 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 27 (median 75)
This companyStump Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Riverside Tree Service by Ezra: 77/100 on this factor. Category median: 97.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Riverside Tree Service by Ezra: 73/100 on this factor. Category median: 97.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Riverside Tree Service by Ezra: 55/100 on this factor. Category median: 99.C
55
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Riverside Tree Service by Ezra: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Riverside Tree Service by Ezra: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Riverside Tree Service by Ezra: 27/100 on this factor. Category median: 75.D
27

Bar = this company · dark tick = category median.

Star ratings

149 Google reviews we collected

  • 5 stars14094%
  • 4 stars11%
  • 3 stars11%
  • 2 stars00%
  • 1 star75%

Praise vs complaints

Phrases our text analysis found in 140 written reviews

  • Praise35697%
  • Complaints123%

Topic share

How often each topic comes up in the written reviews

  • Price & value8222%
  • Speed & response7621%
  • Quality & results7320%
  • Staff & attitude6618%
  • Would recommend5515%
  • Communication103%
  • Honesty & trust62%

What customers talk about

We read 140 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They are fair with their pricing, are easy to work with and do a great job!”
    “I reached out to them so I'd get a quote for the palm trees I wanted to get trimmed.”
  • “They can keep working inside your budget but still provide outstanding service, on time, clean, and professional!”
  • “Their crew came out the day after my estimate, worked incredibly fast and efficiently and did a great job.”
    “On time, moved things out of the way that might be damaged, trimmed my tree to shape and balance it ( The last guy did a horrible job!”
  • “Just a nice thinning of the growth, removing crossing branches, and giving them a nice shape.”
    “…ause I didn’t like the price they suggested they started getting all rude and I was told not to contact them from now on.…”
  • “I would absolutely recommend Ezra Tree Service to anyone needing tree services”
    “I’d let my neighbors know about my bad experience as well so people can avoid them.”
  • “Communication was clear and easy, they showed up exactly when they said they would, and everything was handled very professionally.”
  • “Not only was he incredibly responsive with phone calls and texts but when he showed up he was super professional and honest.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Riverside Tree Service by Ezra for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

StormLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They can keep working inside your budget but still provide outstanding service, on time, clean, and professional!

Kirsten11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ezra Tree Service has been servicing our business for the last two years. They are fair with their pricing, are easy to work with and do a great job!

GailLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Five star, very responsive ,fast and efficient! Did a great job on very overgrown pepper trees. I had old tree stumps removed and a pine tree. They knocked this out in a few hours.Highly recommend...

TomLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had Ezra Tree Service come out to my house to remove a couple of trees and a bunch of overgrown underbrush. Their crew came out the day after my estimate, worked incredibly fast and efficiently and did a great job. I wish I had taken before and after pictures. I will definitely be calling them back in the future.

BradleyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This is my 2nd time using Ezra to trim 3 large trees on my property. What I appreciate the most is that his crew knows how to “properly” trim. They don’t “top” them like so many others do. Just a nice thinning of the growth, removing crossing branches, and giving them a nice shape. They are quick and efficient, and…

William10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ezra Tree Service did an amazing job from start to finish. Communication was clear and easy, they showed up exactly when they said they would, and everything was handled very professionally. They trimmed our trees and cleaned up all of our bushes and shrubs, and the property looked fantastic when they were done. The…

Photos

Customer reviews

4.8 ★★★★★ 149 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Storm ZhuLocal Guide · 19 reviewsTotal number of Google reviews Storm has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They can keep working inside your budget but still provide outstanding service, on time, clean, and professional!

Kirsten Tappan11 reviewsTotal number of Google reviews Kirsten has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ezra Tree Service has been servicing our business for the last two years. They are fair with their pricing, are easy to work with and do a great job!

Gail DinsmoreLocal Guide · 60 reviewsTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Five star, very responsive ,fast and efficient! Did a great job on very overgrown pepper trees. I had old tree stumps removed and a pine tree. They knocked this out in a few hours.Highly recommend...

Tom FeuchtLocal Guide · 24 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had Ezra Tree Service come out to my house to remove a couple of trees and a bunch of overgrown underbrush. Their crew came out the day after my estimate, worked incredibly fast and efficiently and did a great job. I wish I had taken before and after pictures. I will definitely be calling them back in the future.

Bradley MorrisLocal Guide · 22 reviewsTotal number of Google reviews Bradley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is my 2nd time using Ezra to trim 3 large trees on my property. What I appreciate the most is that his crew knows how to “properly” trim. They don’t “top” them like so many others do. Just a nice thinning of the growth, removing crossing branches, and giving them a nice shape. They are quick and efficient, and leave the yard clean of any debris. These guys are the best!

William Ngo10 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ezra Tree Service did an amazing job from start to finish. Communication was clear and easy, they showed up exactly when they said they would, and everything was handled very professionally. They trimmed our trees and cleaned up all of our bushes and shrubs, and the property looked fantastic when they were done. The pricing was very reasonable, especially for the quality of work provided. What really stood out was how thorough the cleanup was, no mess left behind at all. Super punctual, reliable, and easy to work with. I would absolutely recommend Ezra Tree Service to anyone needing tree services

Rob Valenzuela1 reviewTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing experience with Ezra after a storm knocked over our front yard tree. Quick and friendly follow up, an affordable price, and fast service. All cleaned up with 24 hours. Thank you to all, great job. Rob

Kimberly4 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication, got the job done quickly, palms look great!

Manpreet KaurLocal Guide · 12 reviewsTotal number of Google reviews Manpreet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had such a bad experience with them. I reached out to them so I'd get a quote for the palm trees I wanted to get trimmed. I was debating between 2-3 people and just because I didn’t like the price they suggested they started getting all rude and I was told not to contact them from now on. I don’t know if it was the ezra guy but he said I'd reached out before and never gave them a job, when this was my first time contacting them. I don’t suggest their service to anyone. I’d let my neighbors know about my bad experience as well so people can avoid them. I’d give them zero star if I’d.

BoLocal Guide · 21 reviewsTotal number of Google reviews Bo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Contacted Ezra on Saturday and they provided an outstanding price for removal of a Magnolia tree and trimming/shaping one of our larger trees near the street. A crew of four that were in and out in under an hour. Will definitely be using Ezra’s services again for arborist needs!

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