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Rizzo Mattson, Realtors

Real estate agency · Augusta, ME · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%87+24.6Replies to reviews 8%28+2.3Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#98 of 124 home staging servicesPosition by Experts Score among all companies we track in this category. · better than 21%
4.8 ★★★★★ 88 Google reviews · 17 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Rizzo Mattson, Realtors at a glance

Google reviewers rate Rizzo Mattson, Realtors 4.8 out of 5 based on 88 reviews. Customers frequently praise the agency for professional communication, prompt responses, and thorough assistance during both buying and selling processes. Specific feedback highlights effective property showings, detailed market knowledge, and supportive guidance for first-time homeowners. However, a small number of low-star reviews criticize a lack of initial contact and perceived greed. The business owner has not replied to any of the posted reviews.

  • Google rating: 4.8 out of 5 from 88 reviews (95% five-star).
  • Reviews on this page: 88 Google reviews (80 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Home Staging Service serving Augusta, Maine.

Data from Google, last updated November 1, 2026.

Score profile vs other home staging services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction89Reliability87Craft & service–Value–Momentum100Replies to reviews28Satisfaction: 89 (median 97)Reliability: 87 (median 97)Momentum: 100 (median 100)Replies to reviews: 28 (median 63)
Rizzo Mattson, RealtorsHome Staging Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rizzo Mattson, Realtors: 89/100 on this factor. Category median: 97.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rizzo Mattson, Realtors: 87/100 on this factor. Category median: 97.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rizzo Mattson, Realtors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rizzo Mattson, Realtors: 28/100 on this factor. Category median: 63.D
28

Bar = this company · dark tick = category median.

Star ratings

88 Google reviews we collected

  • 5 stars8495%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star45%

Praise vs complaints

Phrases our text analysis found in 80 written reviews

  • Praise14898%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Would recommend4328%
  • Staff & attitude4026%
  • Speed & response2013%
  • Communication1510%
  • Quality & results149%
  • Honesty & trust139%
  • Price & value64%

What customers talk about

We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Everything about are purchase went great, highly recommend Rizzo Mattson,Realtors!”
    “I cannot recommend her enough.”
  • “Their attention to detail is impeccable and their professionalism is unmatched.”
  • “She had my property sold the same day it was listed!”
  • “Brian was genuine, authentic, and truly listened to what my husband and I were looking for.”
  • “Every step of the way Rizzo Mattson did an excellent job!”
  • “They were professional, attentive, and consistently reliable, treating my wife, children, and me with genuine care and respect.”
  • “She has never been pushy and makes sure I’m getting a great deal!”

People customers mention

  • Mark 10 reviews
  • Michaud 9 reviews
  • Kalloch 6 reviews
  • Boucher 6 reviews
  • George 5 reviews
  • Lisa 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

ChristineLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Crystal was professional, courteous and caring. She made it a positive experience.

Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Everything about are purchase went great, highly recommend Rizzo Mattson,Realtors!

Samantha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

BThe real estate agent we ended up with reminded me of EVERYTHING that is wonderful about Maine. Brian was genuine, authentic, and truly listened to what my husband and I were looking for. He worked with us every step of the way to help us find the right home for our family. We’re so grateful to have found Brian…

Bethany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Erica and George OConnor at Rizzo Mattsons have been incredible to work with. They really listen to what our needs are and work hard to make sure we see every property that we may be interested in. Their attention to detail is impeccable and their professionalism is unmatched. We highly recommend them!! Thank you…

Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kristen Tesseo was a great realtor to work with! She had my property sold the same day it was listed!

Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Every step of the way Rizzo Mattson did an excellent job! Despite our various challenges, including time and distance, they met each demand. They provided outstanding recommendations for home loan contacts and ensured we had everything we needed to make the move a success. I would definitely recommend this service for your relator needs!

Photos

Customer reviews

4.8 ★★★★★ 88 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Christine MattonLocal Guide · 7 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Crystal was professional, courteous and caring. She made it a positive experience.

  • Property types: Other
Peter Wagstaff2 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everything about are purchase went great, highly recommend Rizzo Mattson,Realtors!

  • Property types: Undeveloped land
Samantha Stambach5 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

BThe real estate agent we ended up with reminded me of EVERYTHING that is wonderful about Maine. Brian was genuine, authentic, and truly listened to what my husband and I were looking for. He worked with us every step of the way to help us find the right home for our family. We’re so grateful to have found Brian and even more grateful that we finally get to say—we moved back to Maine! Thanks for everything, Brian!

Bethany Wells4 reviewsTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Erica and George OConnor at Rizzo Mattsons have been incredible to work with. They really listen to what our needs are and work hard to make sure we see every property that we may be interested in. Their attention to detail is impeccable and their professionalism is unmatched. We highly recommend them!! Thank you George and Erica ! Shawn and Bethany Wells

Tiffany Rancourt4 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kristen Tesseo was a great realtor to work with! She had my property sold the same day it was listed!

Steven Skinner6 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Every step of the way Rizzo Mattson did an excellent job! Despite our various challenges, including time and distance, they met each demand. They provided outstanding recommendations for home loan contacts and ensured we had everything we needed to make the move a success. I would definitely recommend this service for your relator needs!

Jo Turcotte1 reviewTotal number of Google reviews Jo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We worked with Jonathan Farr last month to close on our home. He went above and beyond keeping us well informed during every step of the process. This helped to really streamline the process and we were able to go from our first viewing of the house to closing quickly with almost no hassle for us.

LouisLocal Guide · 269 reviewsTotal number of Google reviews Louis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa acted as my realtor, assisting in the sale of an estate property. She's knowledgeable, professional and responsive. She knows her market very well and possesses the key contacts needed to secure the highest price for the property. Her connection with a local repair team saved time and money. She is uniquely hands on - if there's an issue or a problem, she addresses it personally. The paperwork was smooth and seamless. I highly recommend Lisa to anyone looking to buy or sell property in Central Maine.

Linda Hichborn6 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic group. Our realtor Jessie went above and beyond. Always willing to help. I highly recommend them if you are selling or buying a home.

Emily EyreLocal Guide · 14 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

2022 - Lisa Kalloch was a tremendous help in selling my home - we were under contract within 48 hours of listing. She updated me the entire time and always got back to me in a timely manner. Very friendly and helpful! Made the whole experience go very smoothly. *Update 2026* A few days ago marked our one year anniversary in our beautiful house that Lisa helped us buy. We started looking in 2023 and the market was insane. We made a few offers but they fell through for one reason or another. Lisa set up countless showings for us. It took us a little over a year to finally close (our fault) and Lisa was so incredibly patient with us the entire time. She never once made us feel pressured or like we were being too picky or taking too long. She was extremely knowledgeable, not just about the buying process but about the homes themselves - often offering very helpful advice regarding structural issues or home maintenance. She stayed in constant contact with us and was never out of reach. On our one year, she reached out to us to say happy anniversary and check in on us. She is so kind, professional, and helpful. I would highly recommend Lisa to anyone but especially first time homebuyers or anyone that wants to work with someone experienced that can offer guidance and a ton of support.

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Business details