How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORERobinson Custom Cleaning
Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 32 mattress cleaning · 5.0★ from 783 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Robinson Custom Cleaning for 7 kinds of job.
Robinson Custom Cleaning for general carpet cleaning
Clear ✕All 119 Google reviews tagged “General carpet cleaning” · showing 100
The guys showed up on time. They discussed with me what they were gonna do, how long it would take and how much it would cost before they began. They worked very hard and did a beautiful job. Their attitude was great. It was a pleasure doing business with Robinson carpet
Was very friendly, did an excellent job & will use sgsin.
Fantastic Job I Finally found a Company I can trust, and one that does a good job at a great price.
Wonderful service! We have been using them for years and continue to be extremely happy with the work they do in our home. Carpets, runners, area rugs, and dryer vents. They are our go-to and always reliable, polite, and overall great!
Would definitely recommend Robinson carpet cleaning! Our carpets look great, they were quick and the crew was very friendly and helpful! Will be using them again.
Robinson Custom Cleaning exceeded every expectation. I trusted them with my white sofa—a true luxury piece—and was honestly a bit nervous having it cleaned for the first time. The results were incredible. It looks and feels brand new, as does my linen tufted headboard. Even my wool carpet, which has a very high-end…
Professional Experience beginning to end. Great job on the carpet! Looks great!
Great service, good, attention to completing the carpet cleaning thoroughly .
Amazing service! I had my sofa and loveseat cleaned they look and smell so fresh!! Will definitely be calling Robinson to clean my carpets and recommending to all my friends. I have also had Robinson do Water Remediation when a pipe burst due to cold. They were AMAZING!! Responded fast with a dehumidifier and fans…
Miguel and Jaime were amazing!! So knowledgeable, friendly and helpful!!! We use them every year and our couch and rugs always look amazing!!! Our dogs love them too
I would highly recommend Robinson Carpet Cleaning. I have used them for carpet cleaning, area rug cleaning and most recently dryer vent cleaning. Each time they are professional and do a wonderful job. They might be more expensive than other companies but it is worth it to support a local company that works so hard and does a fantastic job.
Great team , do great work. Would highly recommend. Thank you Robinson Custom Cleaning. Definitely will be using this company again
Jacob and his team at RCC did a fantastic job for me. The customer service was amazing and timely. I will be using them again for sure!
Always quick and thorough. Have fixed pet various pet stains. Saved the house from a flood. Amazing service
Great service from your service technician very efficient very quick. The carpet came out very clean. I’m definitely going to use this company again and tell others.
Robinson Custom Cleaning absolutely nailed the cleaning of my parents carpets and couches. My parents had a white couch with stains from my children. The cleaners were able to get the stains out!!! They were soooo professional and punctual. Would highly recommend!!
Robinson is hands-down the most professional, reliable, and expert carpet cleaning team I’ve ever worked with over owning 7 homes! Each time I’ve had them come out, I’m left impressed and happy with their attention to detail such as how they chose to run the hose into the house, fully discussing the details and…
Robinson Custom Cleaning absolutely exceeded my expectations! My carpets look incredible—fresh, bright, and professionally detailed. The difference is stunning, and you can see the quality in every room and staircase they touched. From scheduling to service, they were truly a pleasure to work with. Every…
The entire staff at Robinson Custom Cleaning was very nice, informative and helpful. It was a relief to have such amazing customer service and they did a great job, I would highly recommend them!
Everything went well. The team was on time and the service was excellent. Thank you, Miguel and Jaime!
Be careful for bait and switch. I was quoted a price of approximately $300. The cleaners tried to charge me over $700. We finally settled on $525. I'm a little suspect of all these high ratings to be honest. The cleaning was fine but I'll never trust them again.
WAY overpriced! Quoted $430 for a master bedroom (mostly covered by bed that wouldn't be moved), small kids room, 14 stairs and two small landings. Stated it would likely take 2 people 2 hours...so that is $107.50/person/hour. I am a nurse with a Master's degree and I don't make 1/2 of that. You have got to be…
So glad we had the Robinson team over to clean our carpets and rugs. Professional, helpful, easy. Highly recommend.
Jacob was incredible. Educated us on how to best care for our carpets in the future and did an amazing job cleaning and getting the pet hair and stains out of our carpet. He’s also a very patient and sweet human.
The team showed up right on time and I thought I was only getting an estimate, but once they agreed - they cleaned the carpets right then. Great service and great work!!
Robinson was great! Miguel and team were super nice, professional, on time, did a great job and helped me maximize my dollar.
Robinson did a wonderful job cleaning our carpets. We will definitely use them again and have already told friends and family how much we liked them.
Robinson Custom Cleaning is a fantastic company. The entire process from booking, scheduling, cleaning and follow up was very professional and courteous. Thank you Robinson Custom Cleaning!
This was the 2nd time we used Robinson Carpet Cleaning and we love these people, great people and professional. We wouldn't use anyone else, beautiful job, 5-star+
Excellent
They did a great job.
They were fantastic! First, I wanted them to clean all carpets before I moved to Colorado form out of state. They were willing to do this and called me form the house to tell me the cost. They also offered to power wash our garage which had recently been sheet-rocked. That was super! Very nice and I will definitely use them again. Carpets look great.
We have used Robinson many times and are always VERY satisfied with the results. The technicians always do a terrific job with every combination of rooms, stairs and stain challenges we hand him. They are very thorough and personable as well! We highly recommend Robinson Custom Cleaning!
We had our basement carpets cleaned in our new home prior to moving in since the previous owners had a cat. Miguel with Robinson Custom Cleaning did a fantastic job! Even though it was just the basement, the entire house smelled so clean and fresh when he was finished. He was super friendly, on time, and he finished…
We just moved in to a new house, and the cat damage to the stairs to the downstairs carpet was absolutely nauseating to say the least. This gentleman came in, super professional, super kind. Let us know everything he was doing before he did it. And left and kept us guided on how to proceed in the following few days.…
Miguel did an awesome job on our carpet and tile floors. I have used Robinson Cleaning for years and love them! The crews are all very professional, knowledgeable and friendly. If I could rate them a 20 I would definitely do that😁. No one else will ever clean our floors!!!! Love this company!!!!!
Robinson was very easy to work with. Showed up on time. Fast and efficient. Highly recommended.
Our couches look brand new!
My experience with Robinson Carpet Cleaning has always been positive . I would describe this company as providing the Gold Standard of carpet cleaning . Always a wonderful outcome with professionals who want to provide the best service !!
I love these carpet cleaners. They do a fantastic job and have a great level of professionalism. I had some pet stains I thought would never come out and they took care of them completely.
We appreciated their communication and ability to get us an appointment in an urgent matter.
Each time Robinson Custom Cleaning does my carpets, I am amazed at how wonderful everything looks when they leave...I really like working with a family-owned business and they always exceed my expectations (in what they do and how they do it)! This time they even made my kitchen porcelain tiles look brand new. Thanks Robinson!
Robinson is just fabulous! New Zealand wool rug looked brand new, literally, after they took the best care and cleaning of it. They are just such a lovely, professional team who knows what they are doing. I will never use anyone else!
Multiple rooms and stairs but the cleaning was done pretty quickly. There were several tough spots but they got them out pretty good! Very professional and friendly staff. Thank you, Robinson Custom Cleaning!
Not only did they show up and do a great job, with friendly service, but after I noticed a couple of spots that needed a bit of extra care, they came right back out the next day and tackled those again. Spots/stains don't always show themselves well in different light situations, so they weren't showing the first…
Jason and his team went above and beyond with our very large job. Will absolutely use their service again and highly recommend others do the same.
Jason did a fantastic job of making sure that the carpet was clean! A very consciences person. He wore booties when he came into look at the job. Was careful about our walls and corners. I like the way he took care of his equipment by wiping off the cleaner hose before he put it away. He left us multiple pairs of…
They always arrive on time and do a great job! They've cleaned our carpets for the past 5 years.
I am extremely pleased with their work, professionalism and friendliness
Miguel was professional and extremely helpful, he went above and beyond. The carpets looks brand new and the whole house smells fresh and clean! My favorite area rug looks brand new, too. Definitely will be using their services again in the future. Thanks to Jason, too, for super fast and friendly scheduling and…
I am SO grateful for this amazing, family owned business. My carpets have never looked or smelled better. I have a dog who had accidents on the carpet leaving my entire house just smelling horribly, and not only did Jason completely fix it and clean it, he took a peak at the stuff we normally use to clean the messes…
Had multiple pee stains from a puppy! They are all gone!! Highly recommend them.
These guys were great, from the moment I called to make my appointment and discuss my concerns, they were professional and responsive. Got me on the calendar quickly and were on time and completed the job with great results. Above and beyond! Ill be using them again!
They do an excellent job of cleaning. I have used them many times!
We had an ink stain on a grey carpet and they were able to clean it up. Looks new again! I will definitely use them again.
Miguel was incredible! Wonderful communication, quick, detailed, and informative the whole process. He was able to get our rug looking new and our carpet cleaned, sanitized, and smelling better after a pet accident! I truly appreciated the ENTIRE experience.
Results were amazing. I was ready to throw my couch away after it had been professionally cleaned multiple times by other companies, but it looked new again after Robinson finished with their upholstery cleaning. I couldn’t have been happier!
Jason and his team are great! I use them once a year form my personal home, my rental property and highly recommend them to my Sellers prior to the sale of their homes. Thanks for always doing a great job!
Jason and his crew always do an amazing job!
Very professional company and local! I scheduled the day before online and that evening I got a call confirming my appointment. The day of I got another call letting me know an exact time the cleaning would begin. Miguel was in time, very knowledgeable and he exceeded my expectations. The carpets looked better than when I moved in.
INK!!!! Jason did a great job taking out the ink from our white carpet!
Excellent service!! Will definitely hire again!!
Robinson custom cleaning did a fantastic job of cleaning my mothers carpets. They were very professional and informed me of the cost before doing the work. Jason and his assistant were very friendly and very helpful. I would highly recommend them.
PRO’S who didn’t oversell me Knew their business Did my 2600 sq ft townhouse and worked till 9pm doing a great job
Respectful, professional, stood by their commitment, worked hard, office and on-site technicians communicated well. Will use again and recommend.
Robinson Custom Cleaning recently cleaned my white carpeting and as usual they always make it look like new! I have been having them clean my carpets for the last 10 to 20 years and they always do an excellent+ job for me!
Miguel was was extremely nice and knowledgeable. Did a great job. I would recommend to anyone wanting their carpets cleaned
Unbelievably good results.
Highly recommended. Will certainly use again and recommend to friends and neighbors. Outstanding service and a pleasure to work with. Miguel cleaned a recliner and ~1,000 ft2 of carpet. Recliner had stains on arms and headrest. Miguel took his time and worked to get all stains out. Recliner looked like new when…
If you want the best in the business look no further. You get what you pay for and the state of the art equipment and services that Robinson provides is second to none. The big carpet cleaning industry can not compare to the attention to detail and service provided by Robinson Custom cleaning. Thanks Jason you're the best!
Thee gentlemen were very professional & knowledgeable! They provided good customer service & educated on everything they did! Will definitely use them in the near future!!
Excellent service by Robinson. Jason and Team did a stellar job, yet again. In this case the carpet was very weathered (old too), and it looks, and smells, great now. Thank you.
A few days ago I called the office and the receptionist was very kind. She listened to my concerns and let me know what my options were. Miguel and Dominic arrived on time. From the moment they arrived they were respectful of my property. Miguel and I discussed my concerns thoroughly and he promised I would be very…
I have used Robinson Custom Cleaning for several years now, both at my home and also our business. Jason and his team are true professionals in their field, and the first class service they provide is well beyond what any of their competitors are trying to achieve. They are honest, fair, innovative, and very…
This place is great. Cleaned my carpet in the basement, my dog had peed somewhere and they treated it all and the smell is gone!!! They were fast, on time and moved my furniture around. All around great. They have cleaned my carpets 3 separate times and I have been happy each time. Well worth the money and using a…
This was the second time I used Robinson’s for carpet cleaning. Again they did a very good job and seemed very efficient in their use of time. I will continue using Robinson’s in the future as I have been very pleased with their results!
Great job. Very thorough. Punctual and respectful.
I am extremely satisfied with the services I received from Robinson Custom Cleaning. I am moving into an apartment downtown and I needed my carpet, shower, and concrete (in an unfinished area) cleaned. Miguel was able to run hoses from the street into my apartment, through the window. My shower looks nice and shiny,…
We have used Robinson for years now. They're always punctual, courteous, and very thorough in the work they do. We have a very large facility and they manage to get it done in just under 16 hrs including upholstery. Great service, good quality and a fair price.
Cleaned a dirty sofa.
Miguel was prompt. He called prior to arriving to let me know he was on his way. He was efficient courteous and provided me with a new customer discount. He did a great job, the carpets came out looking great.
Having been in business for over 30 years this is our new carpet and upholstery company. Customer service is excellent they take their time and make sure they do the job professionally. My family and I are so happy we found them
Jason & Miguel were prompt and professional. Jason took the time to explain some things about their process for cleaning, which I really appreciated. I appreciated his recommendations for maintaining my carpets. And boy do my carpets look so great now!! I will definitely use Robinson Custom cleaning again in the future!
We own a vacation rental and some guests recently left red stains all over our fairly new carpet. They were able to remove all the stains and the carpet looks great. They were also on time and completed the job quickly.
The carpet is very clean except for two Small areas of a small stain in den & office
My carpets look amazing!
Very efficient, friendly and communicative.
Excellent service. Miguel was very personable in making sure our needs were met. Robinson is now our personal carpet cleaners and we look forward to having them back next year...
Really nice guys. Worked fast and efficiently . Respectful and wore PPE and masks the whole time. Will definitely use again. Carpets look new!
Miguel and Chuck arrived on time as scheduled. Enjoyed some friendly interaction with them in looking over and measuring the areas to be cleaned and providing us with the estimate to complete the work. They worked efficiently and effectively and completed the job cleanly and in good time. We were very happy with the…
Great responsiveness to a reschedule I had. Showed up on time, very easy to do business. Clean the carpet up nicely
Miguel was super easy to work with. Did a great job and walked me through the whole process. 😀This is the second time we've used them and we will do so again!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 127 | $253–$490 |
| General carpet cleaning | 119 | $209–$435 |
| Pet stain & odor removal | 97 | $164–$384 |
| Upholstery cleaning | 83 | $209–$366 |
| Area rug cleaning | 61 | $158–$435 |
| Mattress cleaning | 3 | — |
| Leather cleaning | 2 | — |
