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Roblas Moving Services

Mover · San Antonio, TX · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty92−0.8Momentum penalty77−2.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#72 of 98 furniture deliveryPosition by Experts Score among all companies we track in this category. · better than 27%
4.9 ★★★★★ 512 Google reviews · 24 photos
97%five-star reviews
4.77★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
43%reviews answered by the owner
$529typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Roblas Moving Services at a glance

Google reviewers rate Roblas Moving Services 4.9 out of 5 based on 512 reviews, with the owner responding to 43 percent of comments. Customers frequently praise the crew for punctuality, careful handling of furniture, efficient loading, and reasonable pricing that matches initial quotes. However, some low-star reviews describe a pattern of property damage, including broken electronics and scratched surfaces, alongside complaints about delayed arrivals and a lack of communication when reporting issues.

  • Google rating: 4.9 out of 5 from 512 reviews (97% five-star).
  • Reviews on this page: 512 Google reviews (473 with written comments, 25 with photos).
  • Owner responses: the business replied to 43% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Furniture Delivery serving San Antonio, Texas.

Data from Google, last updated November 1, 2026.

Score profile vs other furniture delivery

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

Satisfaction87Reliability82Craft & service92Value100Momentum77Replies to reviews77Satisfaction: 87 (median 93)Reliability: 82 (median 91)Craft & service: 92 (median 97)Value: 100 (median 100)Momentum: 77 (median 100)Replies to reviews: 77 (median 85)
Roblas Moving ServicesFurniture Delivery median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roblas Moving Services: 87/100 on this factor. Category median: 93.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roblas Moving Services: 82/100 on this factor. Category median: 91.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roblas Moving Services: 92/100 on this factor. Category median: 97.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roblas Moving Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roblas Moving Services: 77/100 on this factor. Category median: 100.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roblas Moving Services: 77/100 on this factor. Category median: 85.B
77

Bar = this company · dark tick = category median.

Star ratings

512 Google reviews we collected

  • 5 stars49797%
  • 4 stars00%
  • 3 stars31%
  • 2 stars00%
  • 1 star122%

Praise vs complaints

Phrases our text analysis found in 473 written reviews

  • Praise1,05598%
  • Complaints202%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5960%
  • Reasonable3737%
  • Overpriced22%
  • Not sure11%
$529-34% vs typical furniture delivery

Middle half of what 68 customers paid ($293–$879) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response28627%
  • Staff & attitude26425%
  • Would recommend20319%
  • Quality & results17216%
  • Price & value727%
  • Communication444%
  • Honesty & trust343%

What customers talk about

We read 473 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The move from one place to the other was perfect and quick!”
  • “Always on time, professional, courteous and willing to help in any way you need.”
    “Incredibly careless and unprofessional work resulting in countless damaged belongings.”
  • “This was the fourth time I've used Robert and his team for my family's moving and I highly recommend there company.”
    “I would not recommend them to move anyone because they did not do what was explained to us and will not stand behind their word.”
  • “Andres, Kevin and Maestro were polite, detail oriented and efficient.”
    “…move because it had such great reviews, only for it to be one of the worst moving experiences I’ve ever had.…”
  • “Their pricing is also very reasonable compared to other moving companies.”
  • “…d this company to help me pack my container and they were great, very communicative , on time, they moved pretty quick and helped me wrap my furniture…”
  • “On top of being skilled, they were just genuinely great people — friendly, hardworking, and a pleasure to work with.”

People customers mention

  • Robert 13 reviews
  • Austin 11 reviews
  • Santiago 8 reviews
  • Naren 7 reviews
  • Norland 6 reviews
  • Movers 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Roblas Moving Services for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

dari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This is my second year using Roblas Moving Services. They were recommended to me by a friend. Their workers are very sweet and always on time! Their pricing is also very reasonable compared to other moving companies. Will continue to use their services, I appreciate them!

Paid $500–1,000Reasonable priceLocal movingFurniture assembly
Cedric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Thank you Roblas team. Kudos to the whole staff. Definitely worth the money. God bless

Paid $1,000–1,500Great priceLocal moving
M5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This was the fourth time I've used Robert and his team for my family's moving and I highly recommend there company. Always on time, professional, courteous and willing to help in any way you need. The guys are always great and move you with great care.

Paid $1–500Great priceSenior moving
CheyenneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The guys were great, fast and the price was exactly what they quoted. Andres, Kevin and Maestro were polite, detail oriented and efficient. Definitely recommend.

Paid $1–500Great priceSenior movingBusiness & corporate-related movingVehicle transport
Bobby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andres and his partner (apologies I forgot his name) handled my furniture with great care and were quite speedy on the job. I had several heavy pieces of furniture and many boxes to move and the team handled it professionally. I would highly recommend this company.

Paid $1–500Great priceIn-state moving
Penni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Christian and Antonio from Roblas Services were fantastic! They were on time and worked quickly and efficiently. Moving is so stressful and exhausting, so it was a relief to have such great help! We would highly recommend using this company!

Paid $1–500Reasonable priceLocal moving

Photos

Customer reviews

4.9 ★★★★★ 512 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brandy Payton3 reviewsTotal number of Google reviews Brandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The movers were fantastic and friendly! The move from one place to the other was perfect and quick!

  • Services: Local moving
dari1 reviewTotal number of Google reviews dari has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is my second year using Roblas Moving Services. They were recommended to me by a friend. Their workers are very sweet and always on time! Their pricing is also very reasonable compared to other moving companies. Will continue to use their services, I appreciate them!

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving, Furniture assembly
Response from the owner · a week ago

Thank you for your continued support! We’re so happy to hear our team has taken great care of you. We truly appreciate your trust and look forward to helping you again!

Cedric James Espanol8 reviewsTotal number of Google reviews Cedric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Roblas team. Kudos to the whole staff. Definitely worth the money. God bless

  • Price assessment: Great price
  • Price: $1,000–1,500
  • Services: Local moving
Response from the owner · 2 weeks ago

Thank you for your feedback. We appreciate your trust in our team and are glad our service met your expectations. If you ever need help with a future move, we’ll be ready to assist.

M Gleason5 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was the fourth time I've used Robert and his team for my family's moving and I highly recommend there company. Always on time, professional, courteous and willing to help in any way you need. The guys are always great and move you with great care.

  • Price assessment: Great price
  • Price: $1–500
  • Services: Senior moving
Response from the owner · 3 weeks ago

Thank you for your continued trust in our team. We truly appreciate your recommendation and are grateful for the opportunity to assist your family. We look forward to providing the same level of service for any future moves.

Tisha CLocal Guide · 21 reviewsTotal number of Google reviews Tisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

BEWARE when using this company. It’s ironic, because I chose this company for my last move because it had such great reviews, only for it to be one of the worst moving experiences I’ve ever had. The move was scheduled for 10 o’clock, at 10:15 one gentleman showed up by himself in his personal vehicle and walked my house to see what was to be moved. At 10:30 the other gentleman showed up in the Moving truck. For context, I was moving a two bedroom one bath house and nothing was ever said about everything not possibly fitting in the truck. After about three hours of loading, the men tell me everything will not fit on the truck so they can either leave it or make another trip that I obviously had to pay for. Communication was difficult because they spoke very little English. Long story short, they ended up taking six hours to move my things, left behind what would not fit in the truck and scratched up my furniture.

Response from the owner · 3 weeks ago

Thank you for sharing your feedback. Your move was scheduled for a 5–6 hour window, and our team completed the service within that timeframe. We do our best to provide clear communication and quality service, and we appreciate you bringing your concerns to our attention.

Benjamin KoppLocal Guide · 14 reviewsTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were punctual, friendly, experienced and careful. Would definitely use again for moving.

  • Price assessment: Great price
  • Services: Local moving
Response from the owner · 3 weeks ago

Thank you for your feedback. We’re glad to hear our team provided punctual, friendly, and careful service. We appreciate your trust in Roblas Moving Services and look forward to assisting you again.

Mary GrilletLocal Guide · 22 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service! They were punctual, careful and time efficient! 10/10

Response from the owner · a month ago

Thank you for your feedback. We’re glad to hear our team provided efficient service. If you ever need help with a future move, we’re here for you.

CheyenneLocal Guide · 12 reviewsTotal number of Google reviews Cheyenne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys were great, fast and the price was exactly what they quoted. Andres, Kevin and Maestro were polite, detail oriented and efficient. Definitely recommend.

  • Price assessment: Great price
  • Price: $1–500
  • Services: Senior moving, Business & corporate-related moving, Vehicle transport
Response from the owner · a month ago

Thank you for sharing your experience. We’re glad to hear our team provided fast, professional, and detail‑oriented service. We appreciate the recommendation.

So Yoon13 reviewsTotal number of Google reviews So has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andres and Chuz were really helpful during the whole process and patient as well. I would totally use them again!

  • Price assessment: Great price
Response from the owner · a month ago

Thank you for your review. We’re glad to hear our team was helpful and patient throughout the process. We appreciate your trust and look forward to helping you on any future moves.

Bobby Johnson4 reviewsTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andres and his partner (apologies I forgot his name) handled my furniture with great care and were quite speedy on the job. I had several heavy pieces of furniture and many boxes to move and the team handled it professionally. I would highly recommend this company.

  • Price assessment: Great price
  • Price: $1–500
  • Services: In-state moving
Response from the owner · a month ago

Thank you for your review. We’re glad to hear our team handled your furniture and in‑state move with care and efficiency. We appreciate your recommendation and your trust in our company.

Roblas Moving Services on Google Maps →

Business details