Rochester Resins LLC logo

Rochester Resins LLC

Flooring contractor · Rochester, NY · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 15 garage floor coatingPosition by Experts Score among all companies we track in this category. · better than 93%
5.0 ★★★★★ 68 Google reviews · 20 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
Aug 2026latest review

Rochester Resins LLC at a glance

Rochester Resins LLC holds a perfect 5.0 Google rating based on 68 reviews, with the owner responding to only 3% of them. Customers consistently praise the company's punctuality, fair pricing, and clear communication throughout the project. Recurring themes highlight the professional demeanor of the crew, their attention to detail, and the clean site conditions left after epoxy flooring installations on garages, basements, and sidewalks.

  • Google rating: 5.0 out of 5 from 68 reviews (100% five-star).
  • Reviews on this page: 68 Google reviews (59 with written comments, 7 with photos).
  • Owner responses: the business replied to 3% of reviews.
  • Most recent review: August 27, 2026.
  • Service: Garage Floor Coating Company serving Rochester, New York.

Data from Google, last updated November 5, 2026.

Score profile vs other garage floor coating

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

Satisfaction100Reliability99Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 99 (median 98)Craft & service: 99 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
Rochester Resins LLCGarage Floor Coating median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rochester Resins LLC: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rochester Resins LLC: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rochester Resins LLC: 99/100 on this factor. Category median: 100.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rochester Resins LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rochester Resins LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–

Bar = this company · dark tick = category median.

Star ratings

68 Google reviews we collected

  • 5 stars68100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 59 written reviews

  • Praise117100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price267%
  • Reasonable133%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3227%
  • Staff & attitude2723%
  • Would recommend2421%
  • Speed & response1210%
  • Communication109%
  • Price & value98%
  • Honesty & trust33%

What customers talk about

We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “These people are amazing to work with very much recommend to anyone looking for quality work.”
  • “They were very helpful from the very first day they showed up for a quote all the way through to the Great finish!”
  • “We went with the Wombat Flake pattern and highly recommend it.”
  • “Fast, great communication, fair pricing, incredibly knowledgeable.”
  • “Communication was the best that we’ve ever experienced with any contractor/company.”
  • “Friendly, Extremely Fair and their workmanship is Outstanding!”
  • “…sin is exceptional at what they do, and what sets them apart is their genuine care for their clients and the projects they undertake.…”

People customers mention

  • Tyler 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Rochester Resins LLC for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Adele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very neat, quality work. Communication was the best that we’ve ever experienced with any contractor/company. Will use them again for future projects!

Reasonable priceConcrete epoxy floor installation
MikeLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrew and Tyler are 2 Stand-up great guys! They were very helpful from the very first day they showed up for a quote all the way through to the Great finish! They cleaned up everyday and you had no idea they were even here except for the progress that they made, No Mess was left behind and everything was left…

Customer photo from Mike's reviewCustomer photo from Mike's reviewCustomer photo from Mike's review
Great priceConcrete epoxy floor installation
Andrew's3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These people are amazing to work with very much recommend to anyone looking for quality work.

Ross11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys came to the rescue! I hired someone else, they butchered it, these guys squeezed me in to the schedule and fixed it! Fast, great communication, fair pricing, incredibly knowledgeable.

Customer photo from Ross's review
Great priceConcrete epoxy floor installation
Luke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We couldn’t be happier with our experience with Rochester Resins. We scheduled our project about a month ago, and they were right on time with both the start and finish. The team was professional, friendly, and incredibly efficient. The quality of the work is unbelievable—our floor looks amazing! We went with the…

Customer photo from Luke's reviewCustomer photo from Luke's reviewCustomer photo from Luke's review
Frank7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly, Extremely Fair and their workmanship is Outstanding!! I highly recommend Rochester Resin! I would never go anywhere else! Happy Customer!!

Photos

Customer reviews

5.0 ★★★★★ 68 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Adele Weston3 reviewsTotal number of Google reviews Adele has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very neat, quality work. Communication was the best that we’ve ever experienced with any contractor/company. Will use them again for future projects!

  • Price assessment: Reasonable price
  • Services: Concrete epoxy floor installation
Mike TunningleyLocal Guide · 79 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrew and Tyler are 2 Stand-up great guys! They were very helpful from the very first day they showed up for a quote all the way through to the Great finish! They cleaned up everyday and you had no idea they were even here except for the progress that they made, No Mess was left behind and everything was left immaculate! Andrew & Tyler and Crew did an awesome job! Cannot thank you enough!

  • Price assessment: Great price
  • Services: Concrete epoxy floor installation
Response from the owner · 2 months ago

Thank you Mike, it was a pleasure doing your floor. We wish you the best.

Andrew's Marini3 reviewsTotal number of Google reviews Andrew's has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These people are amazing to work with very much recommend to anyone looking for quality work.

Louie PiccirilloLocal Guide · 13 reviewsTotal number of Google reviews Louie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company total Pros!

Ross Rinaldo11 reviewsTotal number of Google reviews Ross has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys came to the rescue! I hired someone else, they butchered it, these guys squeezed me in to the schedule and fixed it! Fast, great communication, fair pricing, incredibly knowledgeable.

  • Price assessment: Great price
  • Services: Concrete epoxy floor installation
Response from the owner · 6 months ago

Appreciate it Ross. Anything you need, you know how to reach us!! Enjoy!

Luke L2 reviewsTotal number of Google reviews Luke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We couldn’t be happier with our experience with Rochester Resins. We scheduled our project about a month ago, and they were right on time with both the start and finish. The team was professional, friendly, and incredibly efficient. The quality of the work is unbelievable—our floor looks amazing! We went with the Wombat Flake pattern and highly recommend it. The results exceeded our expectations. We would absolutely use Rochester Resins again and strongly recommend them to anyone looking for top-notch service and results.

Frank Viavattene7 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly, Extremely Fair and their workmanship is Outstanding!! I highly recommend Rochester Resin! I would never go anywhere else! Happy Customer!!

ROC Star Academy1 reviewTotal number of Google reviews ROC has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andy and his crew did an absolutely amazing job on our basement floors. His creativity and attention to detail are second to none and I couldn’t be happier with the results. If you want a unique maintenance free floor I would highly recommend them!!! Elvio Fernandes

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Concrete epoxy floor installation
Mike Marsocci3 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andy & his team did an amazing job with my garage floor. I would definitely recommend him for any of your epoxy projects.

Ben D'AngeloLocal Guide · 23 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had Rochester Resins epoxy my outdoor sidewalk to my home and their work made it night and day difference. It’s been through a winter already and looks absolutely phenomenal. Their attention to detail and communication with when they would be there was amazing. I will be using them again in the future for more epoxy work. 110% recommend!

Rochester Resins LLC on Google Maps →

Business details