PLUMBERS · PHILADELPHIA, PA
74SCORE

Roger Ross Plumbing & Heating, Inc

Better than 89% of plumbers · #10 of 90

5.0★928 Google reviews
4.95★last 12 months
0.7%1–2★ in 2 yrs (avg 2.6%)
100%complaints answered

Roger Ross Plumbing & Heating, Inc for plumbing pipe repair

Clear ✕
Jobs reviewed116
★ on this job4.98
Usually paid$1,000+
Category typical$366–$1.2k
Rank for this job#3 / 83
Said fair100%
★★★★★ Nancyjean · Edited a day ago

Nice quick service. Plumbers were professional and very courteous. Highly recommended.

Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ Adam · 3 weeks ago

Dan did a great job repairing a small leak, installing a new main shut-off, and correcting some DIY plumbing the previously owner did incorrectly. Very fair and transparent pricing.

Paid $1,800–2,000Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ Louise · Edited 4 weeks ago

They performed a difficult job very quickly and efficently. Kept me up to date of findings and repairs needed. Area was cleaned post repair

Paid $200–400Not surePlumbing pipe repair
★★★★★ Sam · Edited a month ago

They are always wonderful. Thanks y to not be out off by their scheduling service, I do not like their procedure but they are prompt and provide excellent service.

Paid $1,200–1,400Reasonable pricePlumbing pipe repair
★★★★★ Alisha · a month ago

I had Dan as my plumber and I couldn't be happier. I had already had another company come over to address the issue and all they did was overcharge me for inexperienced work that fixed nothing. So, it was quite a blessing to finally have someone who knew what they were doing. Dany was empathetic and considerate…

Paid $200–400Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ John · a month ago

Excellent experience, they came out and fixed my issue without any hassle or problems. They were fast. I will definitely use them again for Any future plumbing repairs.

Plumbing pipe repairFaucet repair
★★★★★ Ed · Edited a month ago

Kitchen drain line backed up Monday morning. Roger dispatched plumber next day. Plumber discovered grease blocking water flow where PVC line connected to pipe leading to city sewer. Plumber cleared line and tested for water flow. Roger has responded to my emergencies on 4 separate occasions. Each time work was…

Paid $200–400Reasonable priceWater heater installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Gregg · 2 months ago

Roger Ross is the best plumber I have worked with to date in Phila after being here over a decade. They are responsive, nice and actually care about their clients. They sent master plumber Dan who has been amazing. I highly recommend you use Dan and Roger Ross for any plumbing work complex or otherwise!!

Great pricePlumbing pipe repairPlumbing leak repair
★★★★★ Michael · Edited 5 months ago

NEW LAUNDRY TUB IN BASEMENT LOOKS GREAT. ALL NEW PIPE WORK LOOKS NICE AND CLEAN GOOD WORKMANSHIP.

Reasonable pricePlumbing pipe repair

vs category

Blue = Roger, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.92★ (38 reviews)2024-Q2: 5.00★ (40 reviews)2024-Q3: 4.96★ (25 reviews)2024-Q4: 4.97★ (37 reviews)2025-Q1: 4.92★ (64 reviews)2025-Q2: 4.98★ (51 reviews)2025-Q3: 4.97★ (38 reviews)2025-Q4: 5.00★ (48 reviews)2026-Q1: 4.86★ (66 reviews)2026-Q2: 5.00★ (49 reviews)2026-Q3: 4.98★ (49 reviews)2026-Q4: 4.93★ (14 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$430-10% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 32%Reasonable 58%Overpriced 1%Not sure 9%

Score factors

Satisfaction
79
Reliability
77
Craft & service
77
Value
77
Momentum
44
Track record
56
Accountability
82

Praised for

Google highlights · percentile vs peers

Quality
+263 / −1
Professionalism
+316 / −1
Responsiveness
+289 / −0
Punctuality
+255 / −0
Value
+177 / −1

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