PLUMBERS · PHILADELPHIA, PA
74SCORE

Roger Ross Plumbing & Heating, Inc

Better than 89% of plumbers · #10 of 90

5.0★928 Google reviews
4.95★last 12 months
0.7%1–2★ in 2 yrs (avg 2.6%)
100%complaints answered

Roger Ross Plumbing & Heating, Inc for toilet repair

Clear ✕
Jobs reviewed64
★ on this job5.00
Usually paid$200–300
Category typical$227–$618
Rank for this job#2 / 81
Said fair100%
★★★★★ Nancyjean · Edited a day ago

Nice quick service. Plumbers were professional and very courteous. Highly recommended.

Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ Alisha · a month ago

I had Dan as my plumber and I couldn't be happier. I had already had another company come over to address the issue and all they did was overcharge me for inexperienced work that fixed nothing. So, it was quite a blessing to finally have someone who knew what they were doing. Dany was empathetic and considerate…

Paid $200–400Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ Steven · Edited a month ago

the two plumbers were excellent. They were efficient and professional. They cleaned up after the work was done.

Paid $1,000–1,200Reasonable priceToilet repairFaucet repairService not listed
★★★★★ Stephen · Edited 4 months ago

They installed a new toilet in our 3'rd floor bathroom. Did a nice job and cleaned up well.

Paid $400–500Reasonable priceToilet repairWater heater installation+ Professionalism+ Value
★★★★★ Jay · Edited 5 months ago

Arrived as scheduled. Diagnosed problem quickly. Sourced needed parts and were finished in an hour. Knowledgeable and Professional guys. Highly recommend!

Toilet repair
★★★★★ Joseph · Edited 6 months ago

I called these guys & they came & did a remarkable job!! I highly recommend!! I just called them again & prompt service again, Dan came to the house repaired a broken hose bib in the back of the house & installed a new ball valve feeding the repaired bib, also brought to my attention that I needed an expansion tank…

Paid $700–800Great priceToilet repairWater heater installationPlumbing pipe repair
★★★★★ Ladeen · Edited 8 months ago

Have been lucky enough to have found a dependable company that is always available for those plumbing emergencies as well as complete bathroom renovations. Roger Ross has a great team in place and his pricing is good. Five stars from me!

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Ryan · 10 months ago

We've used Roger Ross plumbing at least 3x so far. They're fast, effective, on time, and happy to explain their process so the average homeowner can learn some basic maintenance.

Reasonable priceToilet repairService not listed
★★★★★ etafel · 11 months ago

Tyler and Nick were great! They were polite, personable, worked quickly and completed all the repairs I outlined for them.

Paid $400–500Reasonable priceToilet repairPlumbing pipe repairFaucet repair

vs category

Blue = Roger, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.92★ (38 reviews)2024-Q2: 5.00★ (40 reviews)2024-Q3: 4.96★ (25 reviews)2024-Q4: 4.97★ (37 reviews)2025-Q1: 4.92★ (64 reviews)2025-Q2: 4.98★ (51 reviews)2025-Q3: 4.97★ (38 reviews)2025-Q4: 5.00★ (48 reviews)2026-Q1: 4.86★ (66 reviews)2026-Q2: 5.00★ (49 reviews)2026-Q3: 4.98★ (49 reviews)2026-Q4: 4.93★ (14 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$430-10% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 32%Reasonable 58%Overpriced 1%Not sure 9%

Score factors

Satisfaction
79
Reliability
77
Craft & service
77
Value
77
Momentum
44
Track record
56
Accountability
82

Praised for

Google highlights · percentile vs peers

Quality
+263 / −1
Professionalism
+316 / −1
Responsiveness
+289 / −0
Punctuality
+255 / −0
Value
+177 / −1

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