Experts Reviews · Company report
Roger’s Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%96+13.6Replies to reviews 7%98+6.9Craft & service penalty94−0.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Roger’s Plumbing

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.8★ from 1,038 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roger’s Plumbing is better than 82% of leak detection services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roger’s Plumbing is better than 77% of leak detection services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roger’s Plumbing is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roger’s Plumbing is better than 96% of leak detection services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roger’s Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roger’s Plumbing is better than 98% of leak detection services.A
98

Reviews for your job

Customers hired Roger’s Plumbing for 8 kinds of job.

Roger’s Plumbing for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 25

All 13 Google reviews tagged “Garbage disposal repair”

Ruth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hot water heater maintenance. Excellent job and very helpful.

Garbage disposal repairToilet repairService not listed
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were very pleased with Jim's personal appearance and demeanor. He is a professional in every way. Very easy to work with.

Faucet repairGarbage disposal repair+ Responsiveness+ Quality+ Professionalism
Gabriella8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jacob was incredibly friendly and professional! Appreciated him taking time to answer any questions I had.

Plumbing leak detectionGarbage disposal installationGarbage disposal repair+ Responsiveness+ Punctuality+ Professionalism
Alexia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We love Rogers Plumbing! Excellent service. Always so friendly and very professional. Jim has visited our home many times and he always takes great care of us. Thank you guys!

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Roger's Plumbing for numerous miscellaneous requirements over the years from installing rain shower heads, inspecting and servicing the water heater, installation of a new garbage disposal, etc. All of the work performed was excellent and we have always been impressed with the knowledge and…

Shower installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
johnLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Marcus was very helpful and even answered questions about where I disposal was made.

Faucet installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Marc Lamb is a true professional, knowledgeable in ALL plumbing issues. Marc goes the extra mile meeting all customer expectations. I have the greatest respect for his personal integrity.

Plumbing leak detectionGeneral repairsGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Jenna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our tech, Marcus, was extremely professional and followed all covid protocol making us feel very safe. He was very knowledgeable about what he was doing and had all parts necessary for repair on his truck so we didn't need to schedule a second visit. Everything about the appointment was great and everything was…

Plumbing leak detectionGarbage disposal repairShower repair+ Responsiveness+ Punctuality+ Quality
P3nnyLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommended! 10/10 service! Call them if you have plumbing issues or concerns. My regular plumber was booked up. So we called Roger's Plumbing and they were able to help us right away. There was a little bit of miscommunication at first with the technician showing up to the wrong address but we were able to…

Plumbing leak detectionFaucet repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Tommy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceGarbage disposal repair
Jonathan3 years ago★★★★★

Rating only, no written review.

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
WilliamLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater installationGarbage disposal repair+ Quality
Michael13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Garbage disposal repairToilet repair

Price

$800+86% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection92$78–$642
Plumbing pipe repair75$328–$1.2k
Toilet repair63$192–$680
Drain cleaning62$161–$502
Faucet repair60$166–$542
Outdoor plumbing system repair52$453–$1.6k
Water heater installation44$1.2k–$2.5k
Plumbing leak repair40$228–$821

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