Experts Reviews · Company report
Roger’s Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%96+13.6Replies to reviews 7%98+6.9Craft & service penalty94−0.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Roger’s Plumbing

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.8★ from 1,038 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roger’s Plumbing is better than 82% of leak detection services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roger’s Plumbing is better than 77% of leak detection services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roger’s Plumbing is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roger’s Plumbing is better than 96% of leak detection services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roger’s Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roger’s Plumbing is better than 98% of leak detection services.A
98

Reviews for your job

Customers hired Roger’s Plumbing for 8 kinds of job.

Roger’s Plumbing for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Installation”

MiltonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Provided recommendation for replacement of broken shut off valve and reduced pressure. He completed job in short time.

Paid $1,000+Reasonable pricePlumbing leak detection+ Responsiveness+ Punctuality+ Quality
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Eddie can to my house to just do a home inspection. Make sure that my plumbing won’t cause me unforeseen issues. Eddie found many issues with the installation of my water heater and soft water filter; which was installed by another plumbing company. Eddie was very clear and informative on what he needed to do to…

Paid $1,000+Reasonable priceWater tank installationInstallationPlumbing pipe repair
RLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jim did an amazing job with a reasonably complex water softener loop retrofit coupled with odd customer (me) requirements. Really appreciate his patience and willingness to couple my odd ideas with reality. Thanks Jim!!

Paid $1,000+Reasonable priceInstallationService not listed
ENG4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service, finally someone who knew how to fix the problem. Thorough explanation. Wish we had found this company sooner.

Paid $1,000+Great pricePlumbing leak detectionWater tank installationInstallation
Alvin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

From the office staff to our tech Orlando, you have a+ service. Orlando was extremely helpful and courteous about our repair needs. I will definitely use this company when needed. Thanks you!

Paid $1,000+Reasonable priceInstallationService not listed
LouLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Third time using Roger's Plumbing and all experiences were very good although a bit pricey. However sometimes more work is required than one would think and that seemingly pricey quote covers the unexpected. This last time Orlando did a fantastic job installing a seemingly simple RO system and ran into some…

Paid $400–500Reasonable priceInstallation
darionLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jim and Sean were very knowledgeable, personable, and professional. They were honest and reasonable when it came to pricing. The quality is unmatched.They installed my water softener in a short amount of time and walked me through how to use it.

Paid $600–700Great priceInstallation
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Marcus did a great job and was very efficient!! We love Rogers Plumbing!! They've been our family plumber for more than 20 years!

Installation+ Responsiveness+ Punctuality+ Quality
Pete11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Roger's Plumbing was fast, knowledgeable, and clean.

Installation
amyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jim & his team were timely, knowledgable & got the job done. They installed new water filtration system & fixed ROS. Thanks guys!

Reasonable priceInstallation
Duane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Marc was knowledgeable and completed the cooktop installation beautifully!!!

Installation
Bruce10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Marc and Jim have done a great job at my home over the last several months as we recover from the Snowpocalypse. Timely, responsive, very helpful. Highly recommend

Plumbing leak detectionRemodelingInstallation+ Value
Sue9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The master plumber was professional and knowledgeable! He went the extra mile to troubleshoot, diagnose and fixed a difficult problem the same day. I would trust him again for sure. Thank you, Jim!

Installation+ Responsiveness+ Punctuality+ Quality
Dem1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim was such a nice guy. He explained everything how he was going to do the job. Could not be happier with the job he did.

Installation
BobLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and knowledgeable. Marcus was great to work with. I highly recommend this business for all your plumbing needs.

Plumbing leak detectionInstallation+ Responsiveness+ Punctuality+ Quality
Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Roger's plumbing for the past year or so for various reasons, most recently for a kitchen remodel. Our experience has been stellar and they truly exceed in customer service. We have had fantastic experiences with Marcus and he has been incredibly kind and professional. We will be using them for all of our plumbing needs in the future.

Installation+ Responsiveness+ Punctuality+ Quality
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Garrett was great, he came to evaluate and then returned to fix 3 different problems. Went above and beyond to make sure I was satisfied and he answered all my 800 questions. Would definitely recommend.

Plumbing leak detectionInstallationFaucet repair+ Responsiveness+ Punctuality+ Quality
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Roger’s has done an excellent job with all of our plumbing work. Their work is high quality and Jim C. has done a great job several times at our home.

Water heater installationInstallationPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
Audrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Marcus was amazing! He has come a couple of times and has always stayed until the job was completed correctly even if that meant coming back the next day! We appreciate the work they have done for us so much! Great prices and even better work!

Installation+ Responsiveness+ Punctuality+ Quality
Morgan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had some horrible scammers come and pretend to do work which resulted in plumbing vandalism, water leaking, shower spraying in every direction… it was nightmare!!! But thanks to Roxanne and Jim who worked with our realtor and all came to save the day we were able to put that disaster behind us and move on! Those…

Plumbing leak detectionInstallationShower repair+ Responsiveness+ Punctuality+ Quality
Gita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had engaged Roger’s team to install a water softener for our home in San Antonio. Roger and Marcus did an excellent job helping us understand how the system worked and also the current state of water in SA which Roger found to be high in Chlorine. We are very happy with Marcus and Roger’s services. My husband and…

InstallationService not listed+ Responsiveness+ Punctuality+ Quality
samuelLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Marcus was amazing. Very informative and did a fantastic job. Would use this company again. Not the cheapest but do very quality work!

Installation+ Responsiveness+ Quality+ Professionalism
sandyLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very professional both on the phone and in person! Marc had to repair a toilet in a very tight space. He was professional and a great plumber - who also took the time to clean both the rust that had fallen onto the floor, and the toilet itself. We will definitely use this plumber again!!! Update 6/28/21 - we used…

InstallationToilet repair+ Value
Jenny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Roger’s Plumbing is fantastic. Roxanne is great and able to schedule quickly at times that work for me. Chris has been here twice to install a fridge line and a shop sink. Both times he was on time, quick, and friendly. I will absolutely use them again for my business and home.

InstallationService not listed+ Responsiveness+ Punctuality+ Quality
craig4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Installation+ Responsiveness+ Punctuality+ Quality
Kayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installationInstallationFaucet repair+ Responsiveness+ Punctuality+ Quality
BernardLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationInstallationToilet repair+ Responsiveness+ Punctuality+ Quality
PhilipLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater installationInstallation+ Responsiveness+ Punctuality+ Quality
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Installation+ Responsiveness+ Punctuality+ Quality
Kary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionInstallationPlumbing pipe repair
p5 years ago★★★★★

Rating only, no written review.

Installation+ Quality+ Professionalism
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionInstallationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

$800+92% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection92$78–$630
Plumbing pipe repair75$322–$1.1k
Toilet repair63$176–$656
Drain cleaning62$161–$493
Faucet repair60$166–$529
Outdoor plumbing system repair52$441–$1.5k
Water heater installation44$1.2k–$2.5k
Plumbing leak repair40$227–$807

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