Experts Reviews · Company report
Roger’s Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%96+13.6Replies to reviews 7%98+6.9Craft & service penalty94−0.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Roger’s Plumbing

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.8★ from 1,038 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roger’s Plumbing is better than 82% of leak detection services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roger’s Plumbing is better than 77% of leak detection services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roger’s Plumbing is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roger’s Plumbing is better than 96% of leak detection services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roger’s Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roger’s Plumbing is better than 98% of leak detection services.A
98

Reviews for your job

Customers hired Roger’s Plumbing for 8 kinds of job.

Roger’s Plumbing for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$441–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 52 Google reviews tagged “Outdoor plumbing system repair” · showing 20

wilma12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

came promptly and found the problem. also, took care of another problem. very nice guys. helped me save money by joining club. highly recommend.

Plumbing pipe repairOutdoor plumbing system repair
Joel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Marcus was great, very professional & made sure everything was done correctly. Mine was an outside job & they cleaned the area properly when done. I will recommend you to my neighbors

Paid $1,400–1,600Reasonable priceOutdoor plumbing system repair
MarshaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Marcus Hale did a good job checking my water softner. He answered the questions I had regarding my issue. I look forward to working with him in the future should another need arise.

Not surePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
NehemiahLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Orlando, worked with me on a water main leak and got it repaired. It can get costly but his advice with me helped guide to help reduce my costs and work was great.

Paid $1,400–1,600Reasonable priceOutdoor plumbing system repair
Ema2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Noticed a huge spike in my water bill. Then noticed water pooling outside in a couple areas. Stressed over what plumbing service to call and feared the worst. Decided on Roger's Plumbing and SO THANKFUL I did! Scheduling was easy - friendly and accommodating. I received a heads up that the plumber was on the…

Great pricePlumbing leak detectionOutdoor plumbing system repair
Kristy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Timely, knowlegable.reasonable. great company! Jackson was great

Reasonable priceOutdoor plumbing system repair
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used Roger’s Plumbing in the past and always had a great experience. Our service rep this time was Orlando. Orlando was very courteous/respectful and did the repairs quickly. He had all the needed parts on the truck and had documented pricing so we knew the pricing was the same for everyone. Highly recommend.

Paid $1,000+Reasonable priceGarbage disposal installationFaucet repairOutdoor plumbing system repair
Rich11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jackson was very professional, informative, and thorough. He was careful not to make any messes and actually cleaned up after all his work.

Paid $100–200Great priceToilet repairPlumbing leak detectionWater tank installation
Kirk3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marc was awesome. He quickly and professionally assessed the situation ,explained my options in terms I could understand and gave me a quote. All work was performed within a couple of hours. I would definitely use these guys again.

Paid $1,000+Reasonable pricePlumbing leak detectionOutdoor plumbing system repair
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called at 7:30 a.m. with an urgent issue and they moved things around to be at my house by 9. They were very knowledgeable and explained everything in detail - which was important because it was a big job. Compared to another quote I had, their price was very fair. I would recommend them to friends and family.

Paid $1,000+Reasonable priceOutdoor plumbing system repair
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Orlando does a great job every time. He explains things to me very well so I can understand. He is honest and professional. I highly recommend him. I have used Roger’s Plumbing and nothing else for 25 years. I highly recommend the company. They get back to me immediately. They send someone out right away always.

Paid $1,000+Reasonable priceOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Nathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marcus and Shane replaced a PVR in my front yard. Very professional, quick and did great work. Cost of replacement part was very high IMO, my only complaint. Before and after pics

Customer photo from Nathan's reviewCustomer photo from Nathan's review
Paid $1,000+OverpricedOutdoor plumbing system repair
ENG4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service, finally someone who knew how to fix the problem. Thorough explanation. Wish we had found this company sooner.

Paid $1,000+Great pricePlumbing leak detectionWater tank installationInstallation
ID10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jackson was professional, honest, punctual, focused, opened to listen client’s plumbing issues. Demonstrated his deep knowledge in various plumbing aspects. Understands client-business relationship. Definitely will use this business again.

Paid $1–100Reasonable priceOutdoor plumbing system repair
MikeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Gary installed new water softener. He was very professional, polite and knowledgeable. I would highly recommend. Other work by Roger’s has been excellent as well.

Outdoor plumbing system repair
Maurice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jackson did an outstanding job to fix the leak in the outside plumbing that contains a faucet and a back flow valve that adds water to the pool. He actually built this mechanism the correct way. He was very professional. Thanks, Jackson. Maurice

Paid $1,000+Reasonable priceOutdoor plumbing system repairPlumbing leak repair
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The plumber provided timely and complete service and clear explanation of the issues involved

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair+ Quality
peasley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★

We had a water leak in the main line to the house. They were able to respond promptly within a couple hours. They did a good job of fixing the break in a timely fashion. The only issue was that, even though the line was flushed after completion, the faucet & 1 comode supply lines all were plugged. Most were an easy…

Paid $1,000+Reasonable priceOutdoor plumbing system repair
VeronicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service, very knowledgeable. The service fee was reasonable and the service was completed efficiently

Paid $100–200Reasonable priceOutdoor plumbing system repair
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Marc did excellent work. Service was provided quickly and efficiently. Very courteous

Paid $1,000+Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair

Show more outdoor plumbing system repair reviews (32 more) →

Price

$800+92% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection92$78–$630
Plumbing pipe repair75$322–$1.1k
Toilet repair63$176–$656
Drain cleaning62$161–$493
Faucet repair60$166–$529
Outdoor plumbing system repair52$441–$1.5k
Water heater installation44$1.2k–$2.5k
Plumbing leak repair40$227–$807

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