Experts Reviews · Company report
Roger’s Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%96+13.6Replies to reviews 7%98+6.9Craft & service penalty94−0.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Roger’s Plumbing

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.8★ from 1,038 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roger’s Plumbing is better than 82% of leak detection services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roger’s Plumbing is better than 77% of leak detection services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roger’s Plumbing is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roger’s Plumbing is better than 96% of leak detection services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roger’s Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roger’s Plumbing is better than 98% of leak detection services.A
98

Reviews for your job

Customers hired Roger’s Plumbing for 8 kinds of job.

Roger’s Plumbing for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$807
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Plumbing leak repair”

Henry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Prompt, polite, efficient service

Paid $2,000+Not surePlumbing leak repair
PatLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Your service was excellent!

Paid $1–200Great pricePlumbing leak repair
MarshaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Marcus Hale did a good job checking my water softner. He answered the questions I had regarding my issue. I look forward to working with him in the future should another need arise.

Not surePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Dee14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Marcus came alone first and he was so walked in like he was our long lost friend (as he probably always does.) He discussed my problem and possible solutions as we went along, always giving me alternatives and time to think. While my situation ended up more complicated than we had hoped, he kept my spirits up as…

Paid $2,000+Great pricePlumbing leak detectionPlumbing leak repair
JefeLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rogers plumbing did a fantastic job and is highly recommended. Helped us with a leaky bath faucet. Got it cleaned up and fixed quickly. Works great and looks great! Will call them again if we have any other issues.

Paid $400–600Reasonable priceFaucet installationShower repairPlumbing leak repair
AaronLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marc at Roger’s was awesome to work with. He was confident, spoke clearly and directly, and was highly personable! We had a mysterious leak, and Marc had to cut into the sheet rock in our ceiling, and he hit the jackpot straight away! He helped me pick the best solution for our situation, and he even cleaned up all…

Paid $900–1,000Reasonable pricePlumbing leak detectionPlumbing leak repair
Greg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Orlando was out several times helping us figure out where a slow, chronic leak was coming from. He was timely, efficient, engaged in helping us get to the bottom of things. Super helpful and very generous with both his time and his plumbing expertise! Will be calling Roger's and requesting Orlando again in the…

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Maurice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jackson did an outstanding job to fix the leak in the outside plumbing that contains a faucet and a back flow valve that adds water to the pool. He actually built this mechanism the correct way. He was very professional. Thanks, Jackson. Maurice

Paid $1,000+Reasonable priceOutdoor plumbing system repairPlumbing leak repair
Rob10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rogers plumbing is an amazing company. I was a difficult customer to say the least, but their staff really alleviated my concerns and helped me out. Linda, Jim, and all support staff were amazing as I moved into my new place and help me get things in order.

Paid $1,000+Great priceToilet repairFaucet repairWater heater repair
RICKLocal Guide · 790 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

We had a water leak somewhere as our bill kept getting higher till it tripled and we called Roger's plumbing. They were very thorough in finding it I n slab. NOT what we wanted for a quick fix, but the quoted a fair price to repair and backed it up with a good warranty. They had to replumb the whole house so…

Customer photo from RICK's reviewCustomer photo from RICK's reviewCustomer photo from RICK's reviewCustomer photo from RICK's review
Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
hiattaubreiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Eddie has been amazing to work with both times he has come out. He not only walks me through everything that he is doing but is very thorough on making sure I know what he is fixing. It is a pleasure working with him and he has a great personality and attitude.

Paid $700–800Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Marcus did a very professional job explaining the work needing done, the price that it would be and the actual work repairing the issues.

Paid $1,000+Reasonable pricePlumbing leak repair
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Prompt and friendly! Arrived the morning after our late evening booking even though we were new clients. They went above and beyond to quickly diagnose and treat the problem. They had to go up into a hollow space in the cieling and did so without complaints. Also helped come up with a plan to prevent problems in…

Paid $600–700Reasonable pricePlumbing leak detectionPlumbing leak repair
Bsprmisc7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Orlando and Jackson were great. Professional, respectful, and communicative.

Paid $300–400Reasonable pricePlumbing leak repair
Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly and reliable service each time we've used them! Our technician went out of his way to help with more than just our sink issues while we were out of town. Shoutout to Orlando!

Reasonable priceFaucet installationPlumbing leak repair
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jim and Danny arrived right on time and diagnosed then fixed issues we had with an outside faucet and shower water pressure. Extremely professional and courteous these guys knew what they were doing and were very helpful telling me what they found and how it would be fixed, even providing other helpful suggestions.…

Shower repairPlumbing leak repair+ Punctuality+ Quality+ Professionalism
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Eddie and Danny were awesome. They were professional, friendly, and efficient. I am very happy with their work.

Plumbing leak detectionShower installationToilet installation
ErinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an issue with the pipes under our kitchen sink. Roger's fit us in quickly, thank you! The staff was super nice, very professional, and didn't even tease me about the stupid thing I did that broke the sink! (Lol, it was a pretty stupid thing!) I will definitely be calling them for any future needs! Roger's was definitely my hero that day!!

Plumbing leak repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable helpful and friendly

Plumbing leak repairOutdoor plumbing system repairToilet repair+ Responsiveness+ Punctuality+ Quality
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim with Rogers Plumbing is absolutely the best!!! We’ve been using Rogers Plumbing for several years and always superlative service, quality work and friendly, knowledgeable and just down eight good People.

Plumbing leak detectionGeneral repairsFaucet installation+ Responsiveness+ Punctuality+ Quality
SpencerLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orlando and Kannon (unsure of spelling) were supremely helpful today. On time, respectful, and they did great work. Highly recommend.

Plumbing leak repair+ Quality+ Professionalism
SheaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a water pipe leak. Marcus and his team came to my house within a few hours (I had already turned off the water to the house). He was friendly and had exceptional communication skills. Prices were good. I did not feel pressured or feel that he was trying to "up sale" me. The work was done quickly and I…

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Audie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two of them were practically perfect in every way.

Plumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roger’s Plumbing is a top quality company. They were prompt to address my leak. Jacob visited on time and was courteous and professional through out. There were no surprise charges and he left the work area just as it was when he arrived. I highly recommend hiring Roger’s Plumbing for your plumbing needs.

Plumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Bill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with my experience. Garrett was very nice, professional and really seemed to care about my needs. Thank you Garrett!

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Juli7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My outdoor water line broke. Thanks to me trying to get an old faucet off. 🤦🏼‍♀️ My whole house water had to be shut off, so we were kinda desperate. He came, explained what he needed to do and made the neatest little square whole in my wall. (This is a big deal to me because other plumbers I've had just make a…

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Garret and Mason were great they know perfectly their business they’ve solved our problems very quickly, cleanly and explaining everything. Completely satisfied with their job

Plumbing leak repairPlumbing pipe repair+ Quality+ Professionalism
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Garett did an excellent job for us. I going to use Rogers plumbing for more work in and on our home.

Plumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Friendly, speedy, explained things well, and fixed the problems. Thank you!

Toilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The person handling job assignments was personable, polite and answered the phone promptly. She arranged for a repair person to come out the next day and was very clear and upfront about the charges for an estimate. Jacob came out the next day right on time! He was very polite and knowledgeable. He quickly assessed…

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Todd3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jim did an excellent job with repairing a very serious leak that we had. He was very thorough about isolating the different issues that were contributing to the problem, and explained it to me very clearly in a way that I could understand it. I have gone to Roger’s plumbing for years, with any plumbing issues we’ve…

General repairsPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Johanna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is the best!! I have always had difficulty arranging appointments with plumbers and Rogers Plumbing delivered! I’m a local realtor and I have been in contact with several plumbing companies in the Austin area, so the fact that this company that serviced my personal home was important! It started with…

General repairsPlumbing leak repairShower repair+ Responsiveness+ Quality+ Professionalism
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I've used this plumber 4 times now, and the work has always been excellent and with up front pricing. They are on time, and the plumbers are skilled and background checked. I will continue to use Roger's Plumbing.

Plumbing leak detectionGarbage disposal installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
amyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great guys!! Highly recommend

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Matt8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing service and company! I've been using them for my plumbing needs over the past few years and every technician I've had out has been phenomenal (Marc Lamb/Marcus Hale). It's obvious management knows how to hire and train their staff. I don't leave a lot of reviews, but you all deserve a shout out for the work you do! Thanks!

Plumbing leak repair+ Responsiveness+ Quality+ Professionalism
Jenni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Roger’s plumbing. Marcus was absolutely wonderful. He was efficient, knowledgeable and a blast to chat with. Solid company, all the way around.

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Had tech replace a simple hoke valve under the sink. Completed job in 30 min, charged 280.00. Also tech stated I needed to replace metering valve (contrs the pressure to the house). Quoted 1600.00. Called city and confirmed my house does not have a metering valve as most older homes do not. RED FLAG!!! CROOKS! If…

Plumbing leak repair− Value
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great pricePlumbing leak repair
Johnny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality

Price

$800+92% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection92$78–$630
Plumbing pipe repair75$322–$1.1k
Toilet repair63$176–$656
Drain cleaning62$161–$493
Faucet repair60$166–$529
Outdoor plumbing system repair52$441–$1.5k
Water heater installation44$1.2k–$2.5k
Plumbing leak repair40$227–$807

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