Experts Reviews · Company report
Roger’s Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%96+13.6Replies to reviews 7%98+6.9Craft & service penalty94−0.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Roger’s Plumbing

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.8★ from 1,038 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roger’s Plumbing is better than 82% of leak detection services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roger’s Plumbing is better than 77% of leak detection services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roger’s Plumbing is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roger’s Plumbing is better than 96% of leak detection services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roger’s Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roger’s Plumbing is better than 98% of leak detection services.A
98

Reviews for your job

Customers hired Roger’s Plumbing for 8 kinds of job.

Roger’s Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 64 Google reviews tagged “Toilet repair” · showing 20

DebraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 hours ago★★★★★

I’ve had Jackson as my tech the last couple of times. He is great. Get’s the job done and is very friendly and professional and efficient. Great work

Toilet repairService not listed
Diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Efficient Great technician

Paid $300–400Reasonable priceToilet repairFaucet installation
TomLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rogers does good work! The tech explained everything and went above and beyond in solving the problem.

Toilet repair
Cycletahoe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Roger’s always does a great job. Jackson was awesome on time, fixed everything and did a great job. Highly recommend he and the company.

Paid $1,200–1,400Reasonable priceToilet repairFaucet repairService not listed
Rich11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jackson was very professional, informative, and thorough. He was careful not to make any messes and actually cleaned up after all his work.

Paid $100–200Great priceToilet repairPlumbing leak detectionWater tank installation
MiltonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Provided recommendation for replacement of broken shut off valve and reduced pressure. He completed job in short time.

Paid $1,000+Reasonable pricePlumbing leak detection+ Responsiveness+ Punctuality+ Quality
BrentLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marcus did a fantastic job on an awkward repair, much appreciated!

Paid $400–500Reasonable priceToilet repair
MichaelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I got a prompt response, same day appointment. Eddie provided very courteous professional service. I highly recommend Roger's Plumbing; they do what they say they're going to do when they say they're going to do it!

Paid $700–800Reasonable priceToilet repair
US14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jackson done an excellent job!!

Paid $200–300Reasonable priceToilet repair
Marcia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Orlando was amazing from the moment he arrived until the moment he left. He was kind, patient, and incredibly informative the entire time. It’s rare to experience this level of service these days. Thank you for genuinely caring and for taking the time to walk us through the whole process. We highly recommend using Roger’s Plumbing!

Paid $300–400Reasonable priceToilet repair
Sherry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jaskson was great! He was polite and respectful. He told me what he was doing each step of the way, asked my opinion and gave me options. He left my bathroom really clean, much better than he found it. He even brought in packages that were sitting on my front porch. She went above and beyond. I will definitely…

Paid $1,000+Reasonable priceToilet repair
Rob10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rogers plumbing is an amazing company. I was a difficult customer to say the least, but their staff really alleviated my concerns and helped me out. Linda, Jim, and all support staff were amazing as I moved into my new place and help me get things in order.

Paid $1,000+Great priceToilet repairFaucet repairWater heater repair
Carolyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Toliet had water leak from worn out Wax seal. Plumber was very knowledgeable and did repair professionally.

Paid $400–500Toilet repair
ScottLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Yes Jim and his company took care of me beyond all measure!!!! These guys are great. Courteous, professional, timely, accurate and caring!!! I appreciate y'all and look forward to working w you in the future. Thanks!!

Paid $1,000+Reasonable priceToilet repairShower installation
JillLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Roger was able to diagnose and resolve my plumbing issue same day. He was very friendly and knowledgeable. He did very good quality work and cleaned up. I would recommend him for future issues

Toilet repair
EdithLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

First time experience with Roger’s Plumbing. Eddie did an excellent job. I will be calling Eddie back for my next project

Paid $1,000+Not sureToilet repair
Hector11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve been a Roger’s Plumbing client for years now. Wouldn’t use any other company given my 100% satisfaction at every turn; and we’ve worked them a dozen times by now. Orlando, thanks for explaining what you’re doing making sure we understand every detail.

Garbage disposal installationToilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
CassandraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jim Cogswell was able to come through on a last-minute service call. Not only was able to identify the problem swiftly, but he repaired it right there on the spot. From there, he was able to do some extra servicing to other plumbing in the home to get us set up for success! Jim has always been reliable throughout…

Paid $100–200Great priceToilet repair
Ruth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hot water heater maintenance. Excellent job and very helpful.

Garbage disposal repairToilet repairService not listed
Dawn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Roger’s Plumbing came out to fix my spare bathroom toilet. Orlando was very nice and shared all the different options that I had and what the cost of the repair would be. I did a whole toilet replacement, based on my situation. Orlando answered all my questions, worked quickly annd efficiently. The bathroom was…

Not sureToilet repair

Show more toilet repair reviews (44 more) →

Price

$800+92% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection92$78–$630
Plumbing pipe repair75$322–$1.1k
Toilet repair63$176–$656
Drain cleaning62$161–$493
Faucet repair60$166–$529
Outdoor plumbing system repair52$441–$1.5k
Water heater installation44$1.2k–$2.5k
Plumbing leak repair40$227–$807

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