Experts Reviews · Company report
Roger’s Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%96+13.6Replies to reviews 7%98+6.9Craft & service penalty94−0.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Roger’s Plumbing

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.8★ from 1,038 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roger’s Plumbing is better than 82% of leak detection services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roger’s Plumbing is better than 77% of leak detection services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roger’s Plumbing is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roger’s Plumbing is better than 96% of leak detection services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roger’s Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roger’s Plumbing is better than 98% of leak detection services.A
98

Reviews for your job

Customers hired Roger’s Plumbing for 8 kinds of job.

Roger’s Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “Water heater installation” · showing 20

Andrew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Five Stars! I cannot recommend Roger’s Plumbing in Leander highly enough. They turned a stressful water heater issue into a completely seamless, budget-friendly experience. Our technicians, Marcus and Shane, arrived exactly on time and were incredibly friendly, professional, and knowledgeable. They took the time to…

Paid $1–200Great priceWater heater installationWater heater repair
SarahLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

EDIT: Still Love em’ ! Marcus & Shane are skilled and work together making a dynamic duo ! The best part about them … They are genuine and truly committed to a job well done! Linda in the office will set you up with exactly what you need! She is warm, kind and friendly & rocks it, handling the admin. Roger’s…

Water heater installation
DavidLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Courteous and efficient service.

Paid $2,000+Reasonable priceWater heater installation
Lynda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful experience!

Reasonable priceWater heater installation
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Orlando does a great job every time. He explains things to me very well so I can understand. He is honest and professional. I highly recommend him. I have used Roger’s Plumbing and nothing else for 25 years. I highly recommend the company. They get back to me immediately. They send someone out right away always.

Paid $1,000+Reasonable priceOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Meagan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jim is always thorough and professional. He goes out of his way to make sure the customer understands all the work being done.

Paid $1,000+Reasonable priceWater heater installation
Lewis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Prompt response to a substantial water leak and did a thorough assessment and repair. Reasonable fees with great service, can’t be beat. Great job.

Reasonable priceWater heater installation
LuisaLocal Guide · 174 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The technician was amazing. Honest, knowledgeable and affordable services. I am very pleased and impressed.

Paid $1,000+Great priceWater heater installationService not listed
Lyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Marcus Hale was amazing. He explained everything showed us the problem. Made the process so much easier.

Paid $1,000+Reasonable priceWater heater installation
Alix4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Roger's Plumbing initially sent out Marc on my request to have my current water heater assessed, and a quote drafted for moving it into the garage. Marc was very upfront with me about my current exterior-only water heater situation, and what could be done, and had no issues with me taking time to do my own research.…

Great priceWater heater installation
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Marc did excellent work. Service was provided quickly and efficiently. Very courteous

Paid $1,000+Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Omid6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fast, professional & friendly!! Took care of us the whole time!!

Paid $1,000+Reasonable priceWater heater installation
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

⭐️⭐️⭐️⭐️⭐️ Orlando from Roger’s Plumbing did an excellent job replacing my hot water heater and repairing the water softener. He was very professional, explained everything clearly, and provided multiple options for the repairs. His professionalism and quality of work are the main reasons I continue to choose Roger’s Plumbing. Highly recommend!

Reasonable priceWater heater installationShower repairService not listed
JoelLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I wasn't there, so it's difficult to comment, but the service was quick and apparently well done.

Water heater installation
CelesteLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, courteous, informative, and transparent. Eddie and Jackson handled an emergency situation quickly, gave me a plan for the next day, and fixed my issue in less than 24 hours. Highly recommend.

Reasonable priceWater heater installation
DaynaLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called Roger's Plumbing to address two different gas lines. One on my furnace in the attic, and my T&P line, on my water heater needed to be going downward , and it was in a bind. I called on Monday, and they had me set up for service at 9 a.m. this morning. Orlando and Jackson showed up on time and were very…

Paid $1,000+Reasonable priceWater heater installationGeneral repairsService not listed
AshleyLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, friendly, and helpful!

Reasonable priceWater heater installation
Rusty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jim and Shane at Roger’s Plumbing were great to work with on our project. We were wanting to replace an aging tank water heater with a tankless. They were thorough and detailed and were patient with us to explain the process and what needed to be done for a proper install. There were some obstacles to overcome and…

Reasonable priceWater heater installation
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marcus’ service was wonderful. He was able to quickly diagnosis and resolve the issues in a timely manner and was very upfront in costs and communicated throughout the diagnosis. I definitely recommend Rogers Plumbing and Marcus as their technician.

Water heater installationToilet repair+ Responsiveness+ Punctuality+ Professionalism
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim with Rogers Plumbing is absolutely the best!!! We’ve been using Rogers Plumbing for several years and always superlative service, quality work and friendly, knowledgeable and just down eight good People.

Plumbing leak detectionGeneral repairsFaucet installation+ Responsiveness+ Punctuality+ Quality

Show more water heater installation reviews (25 more) →

Price

$800+92% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection92$78–$630
Plumbing pipe repair75$322–$1.1k
Toilet repair63$176–$656
Drain cleaning62$161–$493
Faucet repair60$166–$529
Outdoor plumbing system repair52$441–$1.5k
Water heater installation44$1.2k–$2.5k
Plumbing leak repair40$227–$807

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