Experts Reviews · Company report
Roger’s Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%96+13.6Replies to reviews 7%98+6.9Craft & service penalty94−0.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Roger’s Plumbing

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.8★ from 1,038 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roger’s Plumbing is better than 82% of leak detection services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roger’s Plumbing is better than 77% of leak detection services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roger’s Plumbing is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roger’s Plumbing is better than 96% of leak detection services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roger’s Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roger’s Plumbing is better than 98% of leak detection services.A
98

Reviews for your job

Customers hired Roger’s Plumbing for 8 kinds of job.

Roger’s Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “Water heater installation” · showing 40

Andrew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Five Stars! I cannot recommend Roger’s Plumbing in Leander highly enough. They turned a stressful water heater issue into a completely seamless, budget-friendly experience. Our technicians, Marcus and Shane, arrived exactly on time and were incredibly friendly, professional, and knowledgeable. They took the time to…

Paid $1–200Great priceWater heater installationWater heater repair
SarahLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

EDIT: Still Love em’ ! Marcus & Shane are skilled and work together making a dynamic duo ! The best part about them … They are genuine and truly committed to a job well done! Linda in the office will set you up with exactly what you need! She is warm, kind and friendly & rocks it, handling the admin. Roger’s…

Water heater installation
DavidLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Courteous and efficient service.

Paid $2,000+Reasonable priceWater heater installation
Lynda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful experience!

Reasonable priceWater heater installation
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Orlando does a great job every time. He explains things to me very well so I can understand. He is honest and professional. I highly recommend him. I have used Roger’s Plumbing and nothing else for 25 years. I highly recommend the company. They get back to me immediately. They send someone out right away always.

Paid $1,000+Reasonable priceOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Meagan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jim is always thorough and professional. He goes out of his way to make sure the customer understands all the work being done.

Paid $1,000+Reasonable priceWater heater installation
Lewis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Prompt response to a substantial water leak and did a thorough assessment and repair. Reasonable fees with great service, can’t be beat. Great job.

Reasonable priceWater heater installation
LuisaLocal Guide · 174 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The technician was amazing. Honest, knowledgeable and affordable services. I am very pleased and impressed.

Paid $1,000+Great priceWater heater installationService not listed
Lyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Marcus Hale was amazing. He explained everything showed us the problem. Made the process so much easier.

Paid $1,000+Reasonable priceWater heater installation
Alix4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Roger's Plumbing initially sent out Marc on my request to have my current water heater assessed, and a quote drafted for moving it into the garage. Marc was very upfront with me about my current exterior-only water heater situation, and what could be done, and had no issues with me taking time to do my own research.…

Great priceWater heater installation
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Marc did excellent work. Service was provided quickly and efficiently. Very courteous

Paid $1,000+Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Omid6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fast, professional & friendly!! Took care of us the whole time!!

Paid $1,000+Reasonable priceWater heater installation
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

⭐️⭐️⭐️⭐️⭐️ Orlando from Roger’s Plumbing did an excellent job replacing my hot water heater and repairing the water softener. He was very professional, explained everything clearly, and provided multiple options for the repairs. His professionalism and quality of work are the main reasons I continue to choose Roger’s Plumbing. Highly recommend!

Reasonable priceWater heater installationShower repairService not listed
JoelLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I wasn't there, so it's difficult to comment, but the service was quick and apparently well done.

Water heater installation
CelesteLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, courteous, informative, and transparent. Eddie and Jackson handled an emergency situation quickly, gave me a plan for the next day, and fixed my issue in less than 24 hours. Highly recommend.

Reasonable priceWater heater installation
DaynaLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called Roger's Plumbing to address two different gas lines. One on my furnace in the attic, and my T&P line, on my water heater needed to be going downward , and it was in a bind. I called on Monday, and they had me set up for service at 9 a.m. this morning. Orlando and Jackson showed up on time and were very…

Paid $1,000+Reasonable priceWater heater installationGeneral repairsService not listed
AshleyLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, friendly, and helpful!

Reasonable priceWater heater installation
Rusty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jim and Shane at Roger’s Plumbing were great to work with on our project. We were wanting to replace an aging tank water heater with a tankless. They were thorough and detailed and were patient with us to explain the process and what needed to be done for a proper install. There were some obstacles to overcome and…

Reasonable priceWater heater installation
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marcus’ service was wonderful. He was able to quickly diagnosis and resolve the issues in a timely manner and was very upfront in costs and communicated throughout the diagnosis. I definitely recommend Rogers Plumbing and Marcus as their technician.

Water heater installationToilet repair+ Responsiveness+ Punctuality+ Professionalism
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim with Rogers Plumbing is absolutely the best!!! We’ve been using Rogers Plumbing for several years and always superlative service, quality work and friendly, knowledgeable and just down eight good People.

Plumbing leak detectionGeneral repairsFaucet installation+ Responsiveness+ Punctuality+ Quality
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rogers Plumbing is very responsive and reliable. They do everything they promise. Marcus is the lead who handled our two large jobs and was excellent and patient with us. Top notch service. NFA

Water heater installation+ Responsiveness+ Punctuality+ Quality
kevinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Service. Jacob and Eddie were quick and very professional. Second time I used Roger's. Very impressive.

Water heater installation+ Responsiveness+ Quality+ Professionalism
Victoria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Highly recommend. They were able to fit us in quickly. We received a call and text before arrival letting us know exactly who would be making the call. Marcus and Cannon were friendly, knowledgeable and professional. We were truly impressed and will be using this company for any future plumbing needs.

Water heater installation+ Professionalism
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Roger’s has done an excellent job with all of our plumbing work. Their work is high quality and Jim C. has done a great job several times at our home.

Water heater installationInstallationPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
Melanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Marcus is the best plumber I have ever had at my house! Extremely thorough and professional. Not sure the pricing is the best out there but the service has definitely been worth it. We got lucky with this one!

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Susie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Marcus came out on very short notice and stayed late in the evening to install a new hot water heater! Great job!

Water heater installationSewer repair+ Responsiveness+ Punctuality+ Quality
Lewis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Replaced 4 hot water heaters in our attic and the entire project was done in a professional and timely manner. Would highly recommend them

Water heater installation+ Responsiveness+ Punctuality+ Quality
sallie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Polite, professional, and knowledgeable. I had an emergency and Angela got a crew here asap. Other businesses that I had done business with before could not make it for 48 hours. Really??? Marcus and Jason were about as good as it gets. I will definitely use this company again.

Toilet installationWater heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
April3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Roger's provided efficient professional service. they were able to make an emergency visit for us and installed what we needed in little time. They were respectful and kind. I would definitely use them again for any plumbing need.

Water heater installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Marcus was very courteous and professional. While he was here repairing our faucet, our water heater started leaking. Thank goodness he was already here! He installed a new one for us and also installed a PRV valve on our water inlet as the water pressure to the house was way too high. That was causing some of our…

Water heater installationFaucet repairToilet repair+ Responsiveness+ Quality+ Professionalism
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Courteous professional clean and efficient service

Water heater installation+ Responsiveness+ Professionalism
Janet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jim is a very professional and knowledgeable plumber. His work is top notch. He and Tony installed our water heater in a location that was challenging, to say the least. I would highly recommend them. I will use Roger's Plumbing again and again.

Plumbing leak detectionWater heater installation+ Responsiveness+ Punctuality+ Quality
Cherie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Fast and on time. Chris and Marcus were amazing. Great guys. Highly recommend!!!

Water heater installation+ Professionalism
Nancy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent customer service!

Water heater installation+ Professionalism
PatriciaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Chris and Marc, very professional, informative and down to earth. I would highly recommend them for any business or residential service. Thanks Guys.

Water heater installation+ Punctuality+ Quality+ Professionalism
PaulLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Came, fixed issues quickly! Excellent repairs! 😁

Water heater installation
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Mike13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceWater heater installation
Talmadge3 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality

Show more water heater installation reviews (5 more) →

Price

$800+92% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection92$78–$630
Plumbing pipe repair75$322–$1.1k
Toilet repair63$176–$656
Drain cleaning62$161–$493
Faucet repair60$166–$529
Outdoor plumbing system repair52$441–$1.5k
Water heater installation44$1.2k–$2.5k
Plumbing leak repair40$227–$807

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