How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORERomex Pest & Termite Control
Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 5.0★ from 4,509 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Romex Pest & Termite Control for 8 kinds of job.
Romex Pest & Termite Control for bug & insect extermination
Clear ✕All 267 Google reviews tagged “Bug & insect extermination” · showing 140
Wes is the best!!! We love seeing his face on Romex days. He has NEVER given less than 110 percent. He lifts cushions on all patio furniture checking and spraying for things. He will find the source of an ant problem faster than anyone I’ve ever seen! He truly respects what he does and takes pride in his work. Wish we could have him every time!!
Brandon was very personable and helpful…I appreciate the service!!
Thank you for our service today. Brandon was on time ,courteous and efficient. He addressed current wasp nest and ant hills.
Brandon Perez was an excellent technician. Not only did he perform a great service but took time to walk me through the treatments and follow up instructions should any issues come up again. Thanks, Brandon.
Brandon is absolutely amazing! He is always so kind, professional, and helpful whenever he comes out for our pest control service. He takes the time to listen to any concerns I have, thoroughly checks everything, and makes sure my questions are answered. His customer service is consistently outstanding, and it’s…
Hez from Romex Pest Control did a great job! He was friendly, thorough, and got everything done well. Very happy with the service and would definitely recommend him!
⭐⭐⭐⭐⭐ 5-Star Review I had a great experience with Hez from Romeo Pest Control! He was professional, friendly, knowledgeable, and took the time to explain everything clearly. His attention to detail and commitment to providing excellent customer service were greatly appreciated. It's refreshing to work with someone…
Great service as always! Hez did a great job with our regular exterior pest control service. He was friendly, professional, and very thorough. Really appreciate the great service!
My most recent pest control visit was completed by (Brandon). No complaints. Keep up the good work!
We've been using Romex for over 5 years to service our home and other properties and have been very satisfied with the service. They always do a thorough job and detail everything that they've completed. Appointments are easy to schedule, responses are quick, and the techs are very knowledgeable. We're very pleased with the service. Highly recommended.
Hez was very polite, thorough and informative. Excellent service as always!!! I have been using Romex for more than 15 years and they are great and reliable!
ROMEX came out today for our regularly scheduled service. Taylor Williams was very thorough and went above and beyond making sure our pests were taken care of. I have had all positive experiences with technician and services rendered since signing up last year.
Bradney was my technician and he was very nice and courteous. He was informative of the steps he was taking. He did a great job! And one plus is that he wasn't afraid of my dogs.
Brandon was very help and informative
Great customer service and very professional.
Elrico was very polite and professional.
Micheal McDowell is always professional and does a great job.
Hez did an incredible job in explaining what was happening, how the work would be done, and how the cost breakdown works. He was polite, respectful and we look forward to working with him and Romex going forward.
Taylor Williams was very kind and did a great job!
Very thorough service!
Chris Gomez did a great job explaining the service and checking out our house and yard for a variety of pests. He was polite and very professional.
Brandon provided good services
Hez was our tech for today and he was awesome! Had some areas i needed treated indoors and he made it easy to ask questions and get the problems resolved. He treated the areas, told me what he did for our home outdoors, and left blessing me with a great day! Thanks Hez!
Amazing service! Our tech Taylor Williams is always so helpful & willing to help us with any new issues regarding bug extermination.
Brandon was thorough and respectful. I appreciated him checking in upon arrival for any concerns or issues. He checked back in after treatment to report back his findings.
Great company! Taylor Williams was our technician. He was very knowledgeable about the products and provided great service as he always does! 5 stars for sure!
Brandon came and did a great job
Taylor Williams is one of the best technician. He always saying what it's going to do and ask if we want something specific. He is friendly, communicative, very professional and knowledge of the job. 100% satisfied.
Once again Brandon P., came to treat our home this morning. Such a nice guy. He was very professional and answered my concerns and explained to me so I would understand and ensure me that my house would be just fine. Please schedule Brandon P. for my next visit.
Very professional and nice. Took care of our specific concerns.
Excellent job and answered all my questions. Brendon was very professional and great.
Great service! Brandon was very knowledgeable and provided quick 5 star service!!
Chris Gomez did a great job with taking care of all my bug and rodent needs. Offered solutions as well.
JJ was so nice, kind, and helpful! We had a great experience!
Brandon was kind and attentive. Love that these guys always call to let us know when they’re on their way!
Thank goodness for Taylor Williams. Our lake flies and spiders were CRAAZY! Now we can enjoy our dock, backporch and garage again! Thank you Romex!
Review for Taylor Williams - After bad experiences with other pest control services we switched back to Romex. Taylor met & exceeded our needs. Super friendly and down to earth. Definitely trust him taking care of our pest control needs.
Taylor Williams was very professional and communicated when he would arrive for the service as I requested.
Very thorough and friendly. Listened to things I’ve noticed that needed paying attention to. He even disposed of a dead bird he found for me.
Chase serviced us today and did an exceptional job. In Addition to spraying inside and out, he brushed the entire house, removing all the cobwebs. He also tackled our ant problem. Recommend.
Taylor Williams, is an awesome Tech very professional and great work!
really good work brandon was fast and accurate very happy
Brandon did a great job and took care of the issues we were having with the bugs
Brandon is great.
Romex has handled our pest control for about a year now, no complaints here. Our technician Chris Gomez arrived today and touched base with me about what he would be applying, he also informed me about some mosquito treatments that we decided to add to our service. He was prompt and very professional. Nice dude…
JJ was fantastic, kind, and efficient! Thank you for always doing such a great job!
Chris Gomez completed my house inspection and did a wonderful and very thorough job today. I will be calling and requesting him to come back. He explained everything to me very well on the spiders and ants. I would recommend him to anyone! Very nice too!
The only thing they’ve never failed to do is draft their payment immediately after the appointment. They’ve missed glaring anthills and other pests, sent techs to the wrong address, failed to redo the work on second attempts, and failed to contact me prior to arrival on multiple occasions. Save your time and money. Chose a different company.
Branden provided excellent service and was polite.
Brandon is my guy he was very nice,respectful,and informative
Taylor Williams did a great job! He arrived when scheduled, gave me a good rundown of what he planned to do and then reported results. Great job! We had to put out 2 new rat traps, so this one costed a bit more than normal.
We’ve had Romex for several years and they have been great! Always thorough, courteous and reliable. Our technician Taylor Williams is the best!
Brandon was awesome! Very thorough and made sure to inform us of what he found and made sure to get ALL the edges when spraying inside and out!!! Found 2 wasps nests and made sure to take care of them! Very polite and respectful. No complaints here!!
I’ve been using Romex pest control for years now and they always do a fantastic job! Taylor Williams always goes above and beyond making sure our home is protected.
Taylor Williams is awesome! Thanks for always doing a bang up job.
Brandon Perez performed my monthly service today and did an excellent job! He took his time and was very thorough.
Thank you Brandon for the great work!
Brandon did a great job at our house. Took the time to ask what our issues are and addressed them. Also made sure to let us know we are covered in between services as well. Way to go Brandon!
Brandon did a great job..
Brandon listened to our concerns and took care of our yard
Brandon was informative and willing to help.
Romex always does a great job. Elrico did a great job removing any wasp nest and spider activity as we live near the lake. Thanks again Elrico.
Taylor Williams did a great job today Friendly fast service and always on time
Taylor Williams completed our bi monthly pest control services. Took care of all the annoying wasp nests and ant beds too. Always courteous and professional. Would recommend!
Taylor Williams provided my service today. He did a great job explaining what his schedule included, offered to research a different scheduled service, and provided me with a great mosquito treatment option. Hope to see you next next month!
Taylor was great! Very personable and paid very close attention to detail to hit every spot inside and out!
Taylor Williams is fantastic. He’s friendly, easy to talk to, and clearly knows his stuff. He took the time to explain what he was doing, answered questions without rushing, and made the whole visit feel simple and stress-free. What really stood out is the confidence and care he brings to the job. It’s obvious he…
Chase did a wonderful job.
Chase arrived on time. Answered all my questions and was quick. Super friendly
Romex has kept the bugs away at our home for over a year! Taylor Williams completes the work at our home and does a thorough job and goes above and beyond. Highly recommend Romex and Taylor Williams.
Michael is professional and has great customer service. He always takes care of our needs.
JJ great job, gave me some tips and polite
Friendly, informative, and efficient.
We’ve been using Romex Pest Control for more than two years, and I’ve been consistently impressed with the quality of service. Our technician, Wes, who currently services our home, is professional, dependable, courteous, and always willing to answer questions thoroughly and patiently. One thing I especially…
Jadrick did a great job completing my quarterly home visit. He was very thorough is spraying both the inside and outside of my home and garage. He was also very patient answering my questions. Well done!
Taylor Williams did a very through job of knocking out all the ant mounts and wasp nests on our property. He was courteous and friendly. We’ve been Romex customers for several years and we appreciate the service.
JJ was thorough, professional, and respectful. He took care of the specific issues we were having with ants and made sure the outside of the house was treated. Would recommend
Great service. Accommodates our schedule and does treatment tailored to our specific needs.
Taylor Williams did a good job & very efficient
Taylor W. was great!
Michael did a great job and was very thorough and personable.
Love their services, and Wes always does an amazing job! He is always very respectful and super professional!
Wes took care of our mice issue in the garage. He removed the two dead rodents and placed new sticky traps. He also checked and serviced the bait box on the exterior of the house. As always, Wes was very thorough and communicated everything clearly.
Taylor was great!
Technician introduced himself, did the work and notified me when complete. Received notication via email as to what was targeted and worked on.
Fred came ready and prepared to take care of us. He was professional and knowledgeable and was very understanding about our dogs. Would recommend this company to anyone.
Bradney came out to my home for pest control. He was very professional and explained everything. He arrived on time and was efficient while he worked. He also checked back in with me prior to leaving to see if I had any other issues. Great job!! I would use them again. Thank you for your service.
Good work and team
Shout out to Taylor Williams, who performed an initial treatment at our house today. He was thorough, efficient and very personable. Thank you Romex for sending out this great technician!
Wes always does a fantastic job. Very thorough and helpful. Super polite and professional.
Taylor Williams did an excellent job. Very professional. He kept me informed on all that he did and addressed all my concerns. I look forward to his next visit and my dogs like him too.
Wes with Romax is awesome! He treated our house very thoroughly. Great customer service as well. Thank you, Wes! ❤️
The technician (Wes) made things super easy
Very comprehensive work. All issues addressed.
Chase Landry was kind professional and dependable.
Taylor Williams was fast and professional. Would recommend.
good service from Taylor Williams today. Took good care of our house.
I loved the service and Wes took really good care about everything. He is the expert.
Chase did a great job at the pest control appointment today. He took extra care to ensure that the yard and surrounding areas of the house were well treated before the bugs start moving and nesting. Thanks for a job well done.
I am giving a comment on my Romex Pest Service today which was performed by Kaitlyn Bolden. I've seen her before on camera but haven't actually met her. I watched her periodically around the house do her job swiftly and professionally hitting all of the concerned areas of the house. I spoke to her briefly about…
Taylor Williams is always a bright light in our day! He is punctual, courteous, efficient, and literally the sweetest. I have not had a single pest problem since starting with Romex and could not be happier with the service or my technician. Thank you!
Wes from Romex does a great job at keeping pests away from our house. He's very thorough and takes the time to explain what he sees going on around the house.
Our service techs are always courteous, professional and friendly. Our tech today, Bobby, made sure he informed me of all the things he had done. I asked a couple questions which he was able to answer showing his knowledge and the fact that he actually cared. Thank you Bobby!!
Taylor Williams is very thorough, polite, knowledgeable, and does an outstanding job.
Taylor Williams has done a great job of treating our house.
Kaitlyn extremely good very kind attitude we loved her definitely want her back visit us again. She did service very well no problem at all
Taylor Williams is by far one of the best employees at Romex! He listened to my concerns for frequent bug areas and sprayed extra where we asked. He was polite and professional and a pleasure to deal with!
Wes has been the one to spray our house for over a year now. He always does a great job and is so nice too!
Aaron was great very friendly and answer all my questions
Taylor Williams is very professional and accommodating. He explains everything before he gets started. Encourages you to ask questions and he’s a very kind person. He calls before showing up and has your account on his phone so you know what service you have and when he’s expected to return for your next…
Taylor Williams was friendly and very professional.
Wes is my Romex Tech. He was on time and very professional in his service. I was very pleased.
Mr. Taylor Williams was outstanding, polite, punctual, professional, and incredibly thorough. He explained everything with patience and worked smoothly and respectfully throughout the visit. Truly top tier service and a great representative of your company.
Mr Taylor Williams is always professional, respectful, and thorough in his work. He cares about the customer. I recommend Taylor and also Romex.
Good service overall. Chase was friendly and attentive. Thank you for the help!
Chase was very professional and kind
Taylor Williams is always efficient and super friendly! He goes above and beyond!
Our technician Elrico was very thorough and pleasant. He handled all request and offered advice. A pleasure to have.
Taylor Williams gave great customer service and took the time to answer all my questions.
Taylor Williams did a great job. I appreciate his professionalism and communication.
Taylor Williams was very friendly & professional, he got us taken care of!!!
Taylor Williams is very professional and friendly He is very through and explains what he is going to do so i know what to expect. Does a great job. And always wish's me a great day. Service with a smile.
The service tech Taylor Williams did a great job.
We appreciated Taylor’s thoroughness and attentiveness to detail.
Cassidy came out this morning to do the Pest Control Service on my home. She does an outstanding job and is so polite, friendly, knowledgeable and very professional! She has serviced my home a couple times and I love it when she is the technician that comes out. I feel very comfortable having her on my property.…
I have had issues with them in the past. But Taylor Williams came by and restored my faith in the company. Highly recommend Taylor for anything you need!
Taylor was very thorough today. I had a problem with some ants and he made sure that area was thoroughly treated
Taylor Williams did an outstanding job!
Taylor Williams did a wonderful job at our home for Romex. He made sure all issues were taken care of!
I really appreciated how polite and friendly Mr. Taylor Williams was!! Thank you!!
Taylor Williams is very nice and friendly. He did a very thorough job of spraying the interior of the home, garage, attic, and shop. He also refilled my outside mouse trap with new bait.
Professional, attitude & work practice. Very friendly happy. His skills and help are very much appreciated.
Taylor was the technician that serviced our residence. He was very polite, professional, and was very concerned about any issues that we might have. I recommend Taylor above all of the other technicians at Romex. Hod bless him and his family.
Taylor Williams is the most helpful Tech so far at Romex. He does a great job every time and if anything particular needs attended to. Friendly Professional service every visit. Takes time to listen to questions you may have.
Taylor Williams is our tech from Romex. He’s been here several times and each time he is here, keeps me updated on what happening with the pest that could be here at the house. Taylor is as smiling, and makes it easy to talk to him. Thank you for all you do.
Taylor Williams is always prompt, courteous, and completes everything that i need done. Very professional as well. Went above and beyond!
Romex company - Taylor Williams has been our rep now x2 and he is one of the nicest, thorough professional csr I have had the pleasure of meeting. I highly recommend Taylor as your Romex guy. I also recommend this company for all your pest control needs including mud- dobbers which are a huge problem as we all know in TX.
Taylor Williams is always on time, professional, and does a great job.
Taylor Williams provided great service today. He’s was informative, courteous, and efficient. Great experience!
Taylor Williams did a phenomenal job! He was very kind and friendly. He swept my house to remove spider webs and took special care to treat the ant mounds around my house. Highly recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 314 | $66–$136 |
| Hornet & wasp extermination | 311 | $99–$246 |
| Spider extermination | 302 | $56–$126 |
| Ant extermination | 299 | $66–$194 |
| Bug & insect extermination | 267 | $68–$131 |
| Home inspection | 143 | $81–$146 |
| Rodent extermination | 137 | $76–$282 |
| Cockroach extermination | 120 | $63–$214 |
