How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORERomex Pest & Termite Control
Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 5.0★ from 4,509 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Romex Pest & Termite Control for 8 kinds of job.
Romex Pest & Termite Control for cockroach extermination
Clear ✕All 120 Google reviews tagged “Cockroach extermination” · showing 100
Chris Gomez was very accommodating and professional.
Very kind and to the point.
Bradney was my technician and he was very nice and courteous. He was informative of the steps he was taking. He did a great job! And one plus is that he wasn't afraid of my dogs.
Just had Brandon Pérez here for my bimonthly service - he was very friendly, knowledgeable, and professional! I have had no issues with the service! Thank you!!
Amazing service! Our tech Taylor Williams is always so helpful & willing to help us with any new issues regarding bug extermination.
Chris Gomez is very professional and thorough! Very happy!!
Taylor Williams is one of the best technician. He always saying what it's going to do and ask if we want something specific. He is friendly, communicative, very professional and knowledge of the job. 100% satisfied.
Taylor Williams, is an awesome Tech very professional and great work!
Brandon did a great job and took care of the issues we were having with the bugs
Brandon is great.
Branden provided excellent service and was polite.
Brandon did a great job! Thanks for treating the roaches that were big enough to put a saddle on them!🪳🎯🏅
Chase arrived on time. Answered all my questions and was quick. Super friendly
Taylor was amazing! Very thorough and explained every step and potential charge. Never pressured to sign any contract or subscription. He's fantastic! Had to get the more expensive service because of our specific situation, but he did everything he could to keep costs down.
Jadrick did a great job completing my quarterly home visit. He was very thorough is spraying both the inside and outside of my home and garage. He was also very patient answering my questions. Well done!
Hezekiah was professional, thorough, courteous and extremely helpful.
Technician introduced himself, did the work and notified me when complete. Received notication via email as to what was targeted and worked on.
Bradney came out to my home for pest control. He was very professional and explained everything. He arrived on time and was efficient while he worked. He also checked back in with me prior to leaving to see if I had any other issues. Great job!! I would use them again. Thank you for your service.
The technician (Wes) made things super easy
I am giving a comment on my Romex Pest Service today which was performed by Kaitlyn Bolden. I've seen her before on camera but haven't actually met her. I watched her periodically around the house do her job swiftly and professionally hitting all of the concerned areas of the house. I spoke to her briefly about…
Taylor Williams has done a great job of treating our house.
Kaitlyn extremely good very kind attitude we loved her definitely want her back visit us again. She did service very well no problem at all
Taylor Williams was friendly and very professional.
Taylor Williams gave great customer service and took the time to answer all my questions.
Taylor was very thorough today. I had a problem with some ants and he made sure that area was thoroughly treated
Taylor Williams is a very polite man. He did a great job. Thank you Taylor
Taylor Williams did a wonderful job at our home for Romex. He made sure all issues were taken care of!
Professional, attitude & work practice. Very friendly happy. His skills and help are very much appreciated.
Taylor Williams is the most helpful Tech so far at Romex. He does a great job every time and if anything particular needs attended to. Friendly Professional service every visit. Takes time to listen to questions you may have.
Taylor Williams was very fast and was able to get our service done quick and easy! Very sweet and kind. Couldn’t have asked for a better experience!
Taylor Williams did a great job! Always respectful and profesional.
Taylor Williams was so very friendly and helpful. We are very happy with our service!
Taylor Williams was my technician. He did a great job. He reached out to let me know he was on his way. Communication was excellent. I’m very satisfied with his service and Romex has been a great company to work with. Thank you!
Taylor Williams did a great job. Friendly and thorough.
Taylor Williams did a great job. Very professional and informative. Was very quick and efficient.
Taylor was great! Very professional and very kind! Never disappointed with Romex
Hello our pest guy was Nate and he was super fast and attentive when he got here and explained everything to us in detail making it easy for everything to understand. We want to say thank you for such a great service.
Elrico was great! Very professional and friendly. Loved him!
Brandon came and sprayed my house today and was very professional. He showed everywhere he sprayed and set traps. Im very happy with how he took care of us. Thanks guys
Romex pest control technician Elrico just completed servicing my residence. He was very professional, thorough & friendly. He only got nervous once (says a frog "mean-mugged" him). Double thumbs to Elrico (promote & retain) and Team Romex. Bravo-Zulu!!!
Amazing Work they do. 👍 Quick and easy Brandon was very helpful today and was able to answer all my questions I had. Will definitely continue service with then. Thanks 😊
Wes was AMAZING!!!!!! Thank you so much for coming out so quickly and going above and beyond to explain the wonderful world of American cockroaches to me. 10/10 😃
Heracio did a very good job
Horacio
Horacio arrived on time, was very professional and personable at the same time. He explained what he was going to do and did it. Thanks Horacio. See you next time.
Horacio did a good job
Nice friendly and professional
Brandon did a great job on our recurrent visit. Very happy.
Horacio
Alfonso was awesome. I was out of the house, so he took the time to call me and go over everything with me. He was so polite and professional.
Remi, the technician was courteous, on time, professional, and informative.
Kolby was efficient and answered all my questions. Very quick and professional service.
Colby!! Did an amazing job!!
Kolby Frieo was awesome and very helpful in making sure my entire home was covered. Will definitely recommend to others.
Well, Romex did it again 👍 thank you 🙏Bryan Durgin for doing such a professional job. Look 👀 out bugs … Bryan is on the loose and coming to get you 😆.. Really was AWESOME…Thanks Again 👏.
They were friendly courteous and very professional. I’d recommend them to my friends and neighbors.
Everyone is always so nice and friendly!! Cody, Brad, Ronnie and Alphonso have all serviced my home and are ABSOLUTELY THE BEST!!!! I'll keep recommending Romex, its the BEST!!!
Friendly and thorough representative. Great communication and great service. Thank you.
Mike was awesome and explained several things to us. He listened to our concerns and tested the areas we requested.
I just had my second service with Mike Bass and everything was great just like the previous time. I’m glad I chose Romex Pest Control for my service. Everything about the company was and is a smooth process. Great Job!
Micheal was very responsive and took care of all of our needs.
On time, respectful, listened to what I wanted and followed through. Mike Bass was my tech!
Mike came out and took care of the inside and outside. I appreciated his attention to details. I am very satisfied!!
Mike Bass and Will.Rogers were extremely helpful, professional, attentive and answered all my questions!
Mike bass did a great job. Very friendly and great service. Definitely recommend
Mark Bass was my technician and he was punctual, professional, and courteous and very thorough at extermination of my home. Highly recommend!
Carter did an awesome job very professional and helped us with our bi-monthly service Romex has helped us control our flea and tick issue. Our dogs and us are very grateful! Keep up the good work!
Mike Bass did a great job. All I see now is dead bugs 🐛. He was on time and completed services I asked for. He also did mosquito spray and now I can go outside and feel like me and my pets are safe. Thanks...
This is a great company. We live near a lake anc get lord of spider webs around the house. They clean all of them off and spray inside and out. No bugs seen!
Mike was great and helpful with our service, would recommend him and Romex.
Mike Bass is very informative and professional, highly recommend Romex Pest Control.
Jacob Wheeler was excellent, and I felt it was someone I could trust that did a great jub
Very professional service techs. Recommended to most of my neighbors. A must-have service for the summer months.
This was the second time we have used Romex, and we had good experiences both times. I requested Jacob because he is very thorough and knowledgeable. He even recommended things we could do on our own to keep roaches and ants away. Thanks!
Jacob Wheeler did a great job servicing our property, he was thorough and attentive to our concerns.
Jacob Wheeler was professional, knowledgeable and provided a high level of customer service. He was very throw, answered all my questions and provided additional tips for protecting my house.
Jacob did a great job for us as always. He checked in before leaving to advise me of a large crack in the foundation wall that should be sealed to keep varmints out. Above and beyond
Excellent customer service...I never worry and they do both of my homes and it’s a great safe product. Recommend them for sure!
Jacob wheeler did a great job and was very thorough. Went the extra mile to show me exactly what he did and what we are paying for. Also gave me a courtesy text to let me know his ETA.
Great service, very friendly and easy to work with! Would recommend their services!
Eric McNutly was professional and very friendly. He asked if I had any concerns upon arrival. He advised how long I should wait to let my dog out, which I greatly appreciated! Would highly recommend him and Romex!
Chelsea is very thorough! She looks for issues and addresses them. We will definitely recommend her.
Stellar service and Eric was very professional.
Eric was great! Timely and thorough! Romex always does a great job!
Eric Mcnulty was very professional and timely. Thanks
We have had Romex since we moved in and love the service. Eric McNutly has been our tech and is always professional and personable. He does a fantastic job every time and we couldn’t be happier.
Eric has done a great job for us. We have been a customer for several years now.
This review is for Eric McNulty at Romex. Eric has been servicing our home since June of 2018. There are not enough words that can express how professional he has been over the years. He always goes above and beyond to make sure our needs are taken care of. Romex truly has a winner with him as an employee.…
Mike Bass came out this morning and did a great job. Sprayed inside in the areas I asked, both garages and around perimeter of house. Moved dog water bowls and made sure they stayed out of the product until it dried. Always great service and communication of upcoming appointments.
Mike Bass is a great service provider. He's very thorough with the treatments, friendly, polite, respectful of the home, and always on time. It's a pleasure to have a friendly face treat my home.
Mike Bass was great and this company is very professional and very thorough. Highly recommend them for pest control services!
My technician was Mike Bass and he did a great job!
Bryan Durbin did a great job.
Mike was great and provided excellent service as usual
Mike Bass was very respectful and did a really good job
Very nice guy. He knocked down a wasp nest for me.
Mike Bass is a Professional. I expressed concerns and he listened and took care of our needs. Great Team they have at Romex. Again, Thank You Mike Bass for Taking Care of Us. If you’re doubting Romex...Stop It! This is a helluva company that takes care of their clients homes in a professional manner!
Excellent service! Professional, thorough and informative. Thank you Mike Bass. Romex is well represented by you!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 314 | $66–$136 |
| Hornet & wasp extermination | 311 | $99–$246 |
| Spider extermination | 302 | $56–$126 |
| Ant extermination | 299 | $66–$194 |
| Bug & insect extermination | 267 | $68–$131 |
| Home inspection | 143 | $81–$146 |
| Rodent extermination | 137 | $76–$282 |
| Cockroach extermination | 120 | $63–$214 |
