How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORERomex Pest & Termite Control
Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 5.0★ from 4,509 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Romex Pest & Termite Control for 8 kinds of job.
Romex Pest & Termite Control for general pest inspection
Clear ✕All 314 Google reviews tagged “General pest inspection” · showing 100
Wes is the best!!! We love seeing his face on Romex days. He has NEVER given less than 110 percent. He lifts cushions on all patio furniture checking and spraying for things. He will find the source of an ant problem faster than anyone I’ve ever seen! He truly respects what he does and takes pride in his work. Wish we could have him every time!!
Taylor Williams was extremely helpful for solutions for lizards and a few other small issues. Very professional, friendly and punctual!
Taylor Williams at Romex was awesome! Super friendly, helpful, and quick with everything. Really appreciated the great customer service. Thanks, Taylor!
Enrico did a great job. Thanks for the work you did.
Very kind and to the point.
Brandon was very personable and helpful…I appreciate the service!!
Brandon Perez was an excellent technician. Not only did he perform a great service but took time to walk me through the treatments and follow up instructions should any issues come up again. Thanks, Brandon.
Hez, my technician today did an awesome job!!
Anthony communicated his expected ETA. He arrived and took care of my yard and the mounds of ant beds I had from all of the rain. He treated the inside of my house as well and informed me of an ant treatment service they have if I need it in the future. Very thorough. Thanks!
⭐⭐⭐⭐⭐ 5-Star Review I had a great experience with Hez from Romeo Pest Control! He was professional, friendly, knowledgeable, and took the time to explain everything clearly. His attention to detail and commitment to providing excellent customer service were greatly appreciated. It's refreshing to work with someone…
We've been using Romex for over 5 years to service our home and other properties and have been very satisfied with the service. They always do a thorough job and detail everything that they've completed. Appointments are easy to schedule, responses are quick, and the techs are very knowledgeable. We're very pleased with the service. Highly recommended.
Shoutout to Hez for the thorough inspection!
Hez was very polite, thorough and informative. Excellent service as always!!! I have been using Romex for more than 15 years and they are great and reliable!
Brandon did an excellent job today. He checked in before he started, and checked back in before leaving to make sure there was nothing else I wanted done.
Hez did a great job and very helpful.
ROMEX came out today for our regularly scheduled service. Taylor Williams was very thorough and went above and beyond making sure our pests were taken care of. I have had all positive experiences with technician and services rendered since signing up last year.
We have a good experience with Romex pest control so far. They are on time every quarter and the service is really good. Hez did a great job last time.
Bradney was my technician and he was very nice and courteous. He was informative of the steps he was taking. He did a great job! And one plus is that he wasn't afraid of my dogs.
Brandon was very help and informative
Caleb did a snap up job for us today. Send him again in 3 months. DM
Thank you to Brandon and Romex for continuing to treat my home! He was great!
Brandon was great! He was early to the appointment and very professional!
Taylor Williams did a great job. Getting our house sprayed regularly helps so much
Hez did an incredible job in explaining what was happening, how the work would be done, and how the cost breakdown works. He was polite, respectful and we look forward to working with him and Romex going forward.
Hes did an Awesome job..thorough and efficient! Romex is the best in the business
Always polite, knowledgeable and respectful. Michael is a five star employee. Very thorough and quick to take care of my issues. With that said ROMEX as a company goes down to four stars in my book at this point because it took two weeks to get somebody out to retreat for ants in my house, not acceptable! I will…
Friendly service person.. inspected areas in detail and applied treatment . Recommend him highly.
Chris Gomez did a great job explaining the service and checking out our house and yard for a variety of pests. He was polite and very professional.
Great work always informative
Brandon came out today and treat our house for ants and roaches he was so good and sweet and very thorough and answered any questions we had today he made our first visit a great experience :)
Just had Brandon Pérez here for my bimonthly service - he was very friendly, knowledgeable, and professional! I have had no issues with the service! Thank you!!
Brandon was very professional and took the time to explain today's process and also the steps to follow in the next few months. The outside treatment went so fast, and I'm actually excited to soon be outside, pest free.
Hez was super helpful on our most recent pest control visit. I had questions about the wasp nests and he was happy to answer them. Highly recommend both the company and Hez for your pest needs!
Great experience! Brandon was helpful keeping pest away from the house
I have been using this service for several years now. They come quarterly and whenever there is an issue. They accommodate my early morning request and give me a heads up when they are on the way!
Taylor Williams is one of the best technician. He always saying what it's going to do and ask if we want something specific. He is friendly, communicative, very professional and knowledge of the job. 100% satisfied.
Chris Gomez was an amazing tech and very knowledgeable.
Once again Brandon P., came to treat our home this morning. Such a nice guy. He was very professional and answered my concerns and explained to me so I would understand and ensure me that my house would be just fine. Please schedule Brandon P. for my next visit.
Very professional and nice. Took care of our specific concerns.
Great service! Brandon was very knowledgeable and provided quick 5 star service!!
Taylor Williams is the best! He’s very personable and professional. He always makes sure we are happy with our service. Update: we are so thankful for Taylor. He always makes sure we are happy with our service and takes his time to make sure his job is done thoroughly and completely. He needs to know that…
Brandon
Brandon was super polite and great service , thank you!
Thank goodness for Taylor Williams. Our lake flies and spiders were CRAAZY! Now we can enjoy our dock, backporch and garage again! Thank you Romex!
Very thorough and friendly. Listened to things I’ve noticed that needed paying attention to. He even disposed of a dead bird he found for me.
Taylor Williams was very courteous and thorough with his treatment today. Highly recommend him.
Jadrick was very efficient and forth telling about his task for the day as well. Truly professional.
Elrico did a thorough job on my house. Super kind and respectful
Taylor Williams, is an awesome Tech very professional and great work!
Brandon did great.
Romex has handled our pest control for about a year now, no complaints here. Our technician Chris Gomez arrived today and touched base with me about what he would be applying, he also informed me about some mosquito treatments that we decided to add to our service. He was prompt and very professional. Nice dude…
My Tech Brandon came out today and did a Great job!
JJ was fantastic, kind, and efficient! Thank you for always doing such a great job!
The only thing they’ve never failed to do is draft their payment immediately after the appointment. They’ve missed glaring anthills and other pests, sent techs to the wrong address, failed to redo the work on second attempts, and failed to contact me prior to arrival on multiple occasions. Save your time and money. Chose a different company.
Great service as akways
Taylor Williams did a great job for us. We appreciate you.
Brandon provided excellent service and very detailed his explanation of what next steps would look like.
Taylor Williams did a great job! He arrived when scheduled, gave me a good rundown of what he planned to do and then reported results. Great job! We had to put out 2 new rat traps, so this one costed a bit more than normal.
Taylor Williams with Romeo was awesome
Taylor Williams came out today to do service to my home. He performed his inspection around the house and started performing the service to my house. After finishing, he let me know there was a Wasp nest on the side of the house and he took care of it. Excellent and Friendly Service from Taylor…👍🏾
Brandon Perez did great job. He showed up on time and completed the job professionally.
Taylor Williams is so kind. He lets you know he’s on his way, checks in, and lets you know when he leaves. He always ask if I need anything. He’s just the best. Ask for Taylor!
Brandon serviced my house today. Very happy with his work. Had some concern inside my house and he gladly took care of and answered my questions. Was here as scheduled Good work ethic
Taylor Williams Made sure we were all good and was really helpful and knowledgeable about his work! Love romex!
My first visit from Brandon for a routine treatment. He was very attentive and respectful to my home. My experience with romax is always pleasant. Highly recommend them for pest control.
Brandon was awesome! Very thorough and made sure to inform us of what he found and made sure to get ALL the edges when spraying inside and out!!! Found 2 wasps nests and made sure to take care of them! Very polite and respectful. No complaints here!!
Taylor was very kind, friendly and thorough. We appreciate him taking care of our home.
Taylor Williams is awesome! Thanks for always doing a bang up job.
Taylor Williams was awesome! Arrived on time and explained the service well.
Brandon listened to our concerns and took care of our yard
Taylor Williams did a great job today Friendly fast service and always on time
Great service and very professional
I am very appreciative of Taylor Williams. He texted me this morning and gave me an approximate arrival time. Which was great because I was able to get some things done before he got here. Get customer service!!
Great service from Taylor Williams ! Always so professional and kind .
Taylor was great! Very personable and paid very close attention to detail to hit every spot inside and out!
Taylor Williams is fantastic. He’s friendly, easy to talk to, and clearly knows his stuff. He took the time to explain what he was doing, answered questions without rushing, and made the whole visit feel simple and stress-free. What really stood out is the confidence and care he brings to the job. It’s obvious he…
Hez was very professional and friendly on his first visit to my home. I’m very pleased with the thoroughness of the service and the thoughtful and courteous treatment of my concerns. Thanks Romex and Hez!
EXCELLENT
JJ great job, gave me some tips and polite
Taylor was amazing! Very thorough and explained every step and potential charge. Never pressured to sign any contract or subscription. He's fantastic! Had to get the more expensive service because of our specific situation, but he did everything he could to keep costs down.
We’ve been using Romex Pest Control for more than two years, and I’ve been consistently impressed with the quality of service. Our technician, Wes, who currently services our home, is professional, dependable, courteous, and always willing to answer questions thoroughly and patiently. One thing I especially…
JJ was great and responsive to everything I asked. He was respectful and professional
Jadrick did a great job completing my quarterly home visit. He was very thorough is spraying both the inside and outside of my home and garage. He was also very patient answering my questions. Well done!
I always get friendly and professional service from the technicians who come out. They always address my concerns and do a good job.
Taylor Williams was very courteous and professional. He was very genuine in his concern and willing to help in anyway possible and appreciative of us as a customer. Highly recommend him and his service!!!
We’ve been using Romex for several years now and they’ve consistently done a great job. We truly appreciate their consitency and we highly revommend their service.
Taylor Williams did a very through job of knocking out all the ant mounts and wasp nests on our property. He was courteous and friendly. We’ve been Romex customers for several years and we appreciate the service.
Taylor at Romex has always been reliable, courteous and professional. I would definitely recommend Romex for anyone who needs their services.
JJ did a great job on my house today! Super friendly and attention to detail!
Taylor Williams did a good job & very efficient
Taylor W. was great!
Hezekiah was professional, thorough, courteous and extremely helpful.
Wes did an amazing job. He addressed my pests concerns perfectly. Outstanding Job!
I have been using Romex for the my home pest control for last 4 years now. Thanks J Jackson for the recent service. The service was professional, punctual, and extremely thorough in treating both the interior and exterior of my home. I highly recommend them for anyone looking for a reliable, local solution to keep their property pest-free.
JJ was professional and did a thorough job of inspecting my property and took extra care. Highly recommended.
Did a fantastic job! Great customer service!
Wes was informative and corteous. Answered all my questions patienyly and accurately. Great job!
Love their services, and Wes always does an amazing job! He is always very respectful and super professional!
Caleb was outstanding! He understood all my concerns and took care of it Thank you!
Wes took care of our mice issue in the garage. He removed the two dead rodents and placed new sticky traps. He also checked and serviced the bait box on the exterior of the house. As always, Wes was very thorough and communicated everything clearly.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 314 | $66–$136 |
| Hornet & wasp extermination | 311 | $99–$246 |
| Spider extermination | 302 | $56–$126 |
| Ant extermination | 299 | $66–$194 |
| Bug & insect extermination | 267 | $68–$131 |
| Home inspection | 143 | $81–$146 |
| Rodent extermination | 137 | $76–$282 |
| Cockroach extermination | 120 | $63–$214 |
