How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORERomex Pest & Termite Control
Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 5.0★ from 4,509 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Romex Pest & Termite Control for 8 kinds of job.
Romex Pest & Termite Control for hornet & wasp extermination
Clear ✕All 312 Google reviews tagged “Hornet & wasp extermination” · showing 240
Chris Gomez was very accommodating and professional.
Anthony did a great job. Communication was tops. Highly recommend!
Brandon B came by and took care of the house. He’s friendly and professional. Always does a good job! Recommend!
Brandon did an excellent job.
⭐⭐⭐⭐⭐ 5-Star Review I had a great experience with Hez from Romeo Pest Control! He was professional, friendly, knowledgeable, and took the time to explain everything clearly. His attention to detail and commitment to providing excellent customer service were greatly appreciated. It's refreshing to work with someone…
Hez was absolutely amazing! He assessed my home thoroughly and found critter problem areas that I didn’t even know about. 10/10 would recommend
Brandon came out and sprayed today. He did an good job
ROMEX came out today for our regularly scheduled service. Taylor Williams was very thorough and went above and beyond making sure our pests were taken care of. I have had all positive experiences with technician and services rendered since signing up last year.
Brandon was very help and informative
Great customer service and very professional.
Elrico was very polite and professional.
Hez did an incredible job in explaining what was happening, how the work would be done, and how the cost breakdown works. He was polite, respectful and we look forward to working with him and Romex going forward.
He’s did a great job and covered all our concerns. Job finished on time with good explanation.
Ian has been absolutely amazing! He has done a great job spraying around my house and making sure everything is taken care of. He is always professional, kind, and very friendly. I truly appreciate the time and effort he puts into his work, and it’s clear that he takes pride in what he does. I highly recommend Ian…
Brandon came out and did a fantastic job. Glad I’m using this company.
Hez was our tech for today and he was awesome! Had some areas i needed treated indoors and he made it easy to ask questions and get the problems resolved. He treated the areas, told me what he did for our home outdoors, and left blessing me with a great day! Thanks Hez!
Outstanding detail and cleanup. Great service!
Hez was super helpful on our most recent pest control visit. I had questions about the wasp nests and he was happy to answer them. Highly recommend both the company and Hez for your pest needs!
Hez was amazing and so detailed! I absolutely love Romeo and will continue to be a loyal customer! Great work Hez and thank you!!!
Great company! Taylor Williams was our technician. He was very knowledgeable about the products and provided great service as he always does! 5 stars for sure!
Brandon always does a great job!
Chris Gomez did a great job. He was very considerate and and also, answered all my questions. He worked very hard.
Excellent job and answered all my questions. Brendon was very professional and great.
I really appreciate Chris Gomez for going above and beyond to find where the wasps were coming from. He was able to actually find the nest and kill the nest which was not an easy task. The nest was probably about the size of a grapefruit and hidden within a chair. So thank you so much Chris for taking care of this huge problem for me.
Brandon was very thorough. I am pleased.
Taylor Williams was the technician that came out to our home today. He was very professional and communicated with me everything that he was doing with regard to his extermination service. Taylor looked at some spots in the house where I had seen ants and addressed every issue. I would definitely recommend Romex Pest Control.
Brandon
Brandon was super polite and great service , thank you!
Brandon provided excellent service. 👍🏻
Brandon
Brandon did a great job servicing my home
Chris Gomez was my technician today......this guy rocked.....extremely professional and very detailed......5 stars here.
Very thorough and friendly. Listened to things I’ve noticed that needed paying attention to. He even disposed of a dead bird he found for me.
Taylor Williams, is an awesome Tech very professional and great work!
Brandon did a great job and took care of the issues we were having with the bugs
JJ was fantastic, kind, and efficient! Thank you for always doing such a great job!
Chris from Romex provided outstanding customer service during our scheduled service.
Branden provided excellent service and was polite.
Taylor Williams did a great job! He arrived when scheduled, gave me a good rundown of what he planned to do and then reported results. Great job! We had to put out 2 new rat traps, so this one costed a bit more than normal.
Taylor Williams with Romeo was awesome
We’ve had Romex for several years and they have been great! Always thorough, courteous and reliable. Our technician Taylor Williams is the best!
Taylor Williams was very sweet and took care of of my home pest issues
Brandon serviced my house today. Very happy with his work. Had some concern inside my house and he gladly took care of and answered my questions. Was here as scheduled Good work ethic
Taylor Williams Made sure we were all good and was really helpful and knowledgeable about his work! Love romex!
My first visit from Brandon for a routine treatment. He was very attentive and respectful to my home. My experience with romax is always pleasant. Highly recommend them for pest control.
Brandon was awesome! Very thorough and made sure to inform us of what he found and made sure to get ALL the edges when spraying inside and out!!! Found 2 wasps nests and made sure to take care of them! Very polite and respectful. No complaints here!!
Taylor Williams with Romex always gets us right every time! He makes sure he fogs every inch of our flower bed and front and back patios! Sprays inside our home and in garage which before we used to have these massive spiders I guess since we live out in the country! Thank you again Taylor with Romex!!!
Taylor Williams is awesome! Thanks for always doing a bang up job.
Received outside mosquito/wasp service to our home. Brandon did a great job. He was able to remove several wasp nests that had a problem.
Brandon did amazing And Romex is company
Brandon was respectfully and professional
Brandon did a great job! Thanks for treating the roaches that were big enough to put a saddle on them!🪳🎯🏅
Brandon listened to our concerns and took care of our yard
Romex always does a great job. Elrico did a great job removing any wasp nest and spider activity as we live near the lake. Thanks again Elrico.
Brandon was great! Thorough, respectful, and also fast and professional. Thank you for the great service. We are very happy and will recommend Taylor to our friends and family!
Taylor Williams did a great job today Friendly fast service and always on time
Just got the best pest service I could ask for from Taylor Williams. Highly recommend Taylor and Romex!
Taylor Williams completed our bi monthly pest control services. Took care of all the annoying wasp nests and ant beds too. Always courteous and professional. Would recommend!
I am very appreciative of Taylor Williams. He texted me this morning and gave me an approximate arrival time. Which was great because I was able to get some things done before he got here. Get customer service!!
Aaron Cook did a great job. I tried offering a tip for him being extremely thourough, but he said it is just his job. I’m happy I could at least leave a review.
Great service from Taylor Williams ! Always so professional and kind .
Taylor Williams is an amazing service rep. Always professional and kind!
Taylor Williams provided my service today. He did a great job explaining what his schedule included, offered to research a different scheduled service, and provided me with a great mosquito treatment option. Hope to see you next next month!
Taylor was great! Very personable and paid very close attention to detail to hit every spot inside and out!
Chase did a wonderful job.
Chase arrived on time. Answered all my questions and was quick. Super friendly
Horacio sprayed some of the inside rooms and the outside of the house! He took his time and took care of the ants in the yard! He is definitely an asset to Romex. Thank you so much!
Michael is professional and has great customer service. He always takes care of our needs.
JJ did an excellent job with the pest control service at our place. He was professional, punctual, and very knowledgeable. He took the time to explain the treatment process, answered all of our questions, and made sure everything was handled thoroughly. We noticed a big improvement right away. Highly recommend JJ…
Taylor Williams did a very thorough examination and treatments of outside. He’s an asset to Romex
Very good!
Taylor was amazing! Very thorough and explained every step and potential charge. Never pressured to sign any contract or subscription. He's fantastic! Had to get the more expensive service because of our specific situation, but he did everything he could to keep costs down.
Thank you JJ FOR THE GREAT SERVICE and you took care of all our requests
We’ve been using Romex Pest Control for more than two years, and I’ve been consistently impressed with the quality of service. Our technician, Wes, who currently services our home, is professional, dependable, courteous, and always willing to answer questions thoroughly and patiently. One thing I especially…
JJ was great and responsive to everything I asked. He was respectful and professional
Jadrick did a great job completing my quarterly home visit. He was very thorough is spraying both the inside and outside of my home and garage. He was also very patient answering my questions. Well done!
We’ve been using Romex for several years now and they’ve consistently done a great job. We truly appreciate their consitency and we highly revommend their service.
Taylor Williams did a very through job of knocking out all the ant mounts and wasp nests on our property. He was courteous and friendly. We’ve been Romex customers for several years and we appreciate the service.
Taylor at Romex has always been reliable, courteous and professional. I would definitely recommend Romex for anyone who needs their services.
JJ did a great job on my house today! Super friendly and attention to detail!
Our technician Taylor Williams is so helpful and thorough!
Michael did a great job and was very thorough and personable.
Taylor Williams was very knowledgeable and fast. Very easy to talk to and discuss options.
Taylor Williams is reliable and did a wonderful job. He is the best!
Jadrick did excellent job
Wes is always pleasant and accommodating
Technician introduced himself, did the work and notified me when complete. Received notication via email as to what was targeted and worked on.
Great experience and all the issues were taken care.
Bradney came out to my home for pest control. He was very professional and explained everything. He arrived on time and was efficient while he worked. He also checked back in with me prior to leaving to see if I had any other issues. Great job!! I would use them again. Thank you for your service.
Good work and team
Rodent bait was not checked and refilled.
Taylor Williams with Romex came out today and sprayed for pest. He was very polite and professional and I highly recommend him and his company.
Wes always does a fantastic job. Very thorough and helpful. Super polite and professional.
Taylor Williams did an excellent job. Very professional. He kept me informed on all that he did and addressed all my concerns. I look forward to his next visit and my dogs like him too.
Brad just finished my house and he was outstanding! Very professional and courteous! He answered all my questions and went out of his way. He was very thorough and a great representative for Romex!
I’ve been with Romex for two years, and Wes delivered truly exceptional service today. Highly recommend!
Our technician Wes was very thorough and helpful.
Very comprehensive work. All issues addressed.
Wes is more professional and explained services they provided. Well trained guy.
Chase Landry was kind professional and dependable.
taylor did a great job on my house :)
good service from Taylor Williams today. Took good care of our house.
I loved the service and Wes took really good care about everything. He is the expert.
I am giving a comment on my Romex Pest Service today which was performed by Kaitlyn Bolden. I've seen her before on camera but haven't actually met her. I watched her periodically around the house do her job swiftly and professionally hitting all of the concerned areas of the house. I spoke to her briefly about…
Taylor Williams has done a great job of treating our house.
Kaitlyn extremely good very kind attitude we loved her definitely want her back visit us again. She did service very well no problem at all
Taylor Williams was great! Did a great job
Taylor Williams is very professional and accommodating. He explains everything before he gets started. Encourages you to ask questions and he’s a very kind person. He calls before showing up and has your account on his phone so you know what service you have and when he’s expected to return for your next…
Taylor Williams was friendly and very professional.
Wes is my Romex Tech. He was on time and very professional in his service. I was very pleased.
Mr. Taylor Williams was outstanding, polite, punctual, professional, and incredibly thorough. He explained everything with patience and worked smoothly and respectfully throughout the visit. Truly top tier service and a great representative of your company.
Our technician Elrico was very thorough and pleasant. He handled all request and offered advice. A pleasure to have.
Taylor Williams gave great customer service and took the time to answer all my questions.
Taylor Williams provided an excellent service.
Taylor Williams is a very polite man. He did a great job. Thank you Taylor
Taylor Williams did an outstanding job!
He did a great job
Professional, attitude & work practice. Very friendly happy. His skills and help are very much appreciated.
Taylor was the technician that serviced our residence. He was very polite, professional, and was very concerned about any issues that we might have. I recommend Taylor above all of the other technicians at Romex. Hod bless him and his family.
Taylor was polite and knowledgeable.
Taylor Williams is always prompt, courteous, and completes everything that i need done. Very professional as well. Went above and beyond!
Taylor Williams came today for regular service and did a great job.
Taylor Williams was very fast and was able to get our service done quick and easy! Very sweet and kind. Couldn’t have asked for a better experience!
We had our routine pest control with Romex scheduled for today, and our technician, Taylor Williams did a great job. He has a great personality and seems very trustworthy. It makes a big difference when you interact with someone who actually pays attention to your concerns and questions. Definitely going to make…
Taylor Williams performed my service today. Outstanding service and very professional! Answered all of my questions and took care of the issues I requested he service.
Years of excellent quality service! And our technician, Wesley, is great at his job. He provides us a thorough explanation of the treatment solution with top notch customer service. Would highly recommend to all homeowners!
Taylor Williams went above and beyond. Removed a large wasp nest and several smaller ones. Great service!!
Taylor Williams did a great job! Always respectful and profesional.
Romex technician Mr.Wes is excellent and Great
Taylor Williams did my treatment this month. Thorough/complete.
Elrico did a great job as always today!
My service is always timely and professional. Taylor Williams is always very thorough and friendly.
Taylor Williams did a great job. Love the company, had them since we moved to Texas in 2020. Always double checks with me before he leaves, in case I have any questions.
Taylor Williams did a great job. Friendly and thorough.
I’ve been really impressed with Taylor Williams. He consistently does great work, explains everything clearly, and is always very friendly. Definitely recommend him!
Elrico was great today. Not only does he have a good personality, but he listens and gives feedback and then does his job. I would give him a TEN!
Good and detailed service
Taylor Williams services our home, time and time again he has shown up and been so kind! Doesn't mind all my little inspectors watching him either 😆
Extra care was spent paying attention to the details. Thank you!
Taylor Williams was the best one that came and serviced my home. Friendly and knowledgeable on the questions I asked. Thoroughly done and definitely would ask for him specifically to do my garage/AC sealing service.
Taylor williams always does a fantastic job!!
I'm so sorry but I can remember the service man who came out to my house. He came out before very respectful.He ring the bell to let me know that he was here to do the service very respectful for not walking on the grass and checking things around the house and let me know what he was going to do.
Hello our pest guy was Nate and he was super fast and attentive when he got here and explained everything to us in detail making it easy for everything to understand. We want to say thank you for such a great service.
Kaitlyn did an awesome job on a very wind day. Very personable and a good representative for the company.
Taylor did a great job! We asking for him every time.
Very effective and professional..!
Nate worked very hard and addressed all of my concerns. I am very happy with Nate’s efforts and work. I am just not sure the ROMEX product works as well as it should.
Katelyn from Romex was out here and treated my house and yard. She has been here before and I get the very best service from her. She is a delight to deal with and pays such good attention to her job. I have never had a technician do such a thorough job as she does. I’ll request her every time.
Outstanding service from Mr. Taylor Williams today. Swift and professional work eliminating the wasp nests surrounding my home. Keep up the great work!
Jonathan was great. He was respectful and thorough. I was in the middle of a meeting when he came in so I couldn't interact much, but he was able to get everything done in a timely manner. Again, super nice dude. You guys are hiring good folks. Jonathan Bledsoe, you rock. Keep it up dude.
Elrico did an excellent Job cleaning around the house for pest and did a very good job going around my homes perimeter and spraying to keep pest out. Highly recommend his service.
My home owner experience with ROMEX has been exceptional in their service. Absolutely amazing every time. As a real estate agent I share them with my clients. Ashton their sales rep promised it and they are delivering. Very impressed with the company, results and service. Today Taylor Williams was outstanding in his service and helpfulness!
Cassidy was awesome!
Kaitlyn is the absolute best! I only want her doing our service moving forward. We truly appreciate you. Thank you for everything!
Wes was great! Paid attention to detail and was diligent and precise making sure all of my concerns were addressed on the property.
Wes worked so hard in the heat to eradicate all the wasps surrounding corners and porches. He serviced all the areas I mentioned in particular.
Their techs have been amazing. Elrico has been protecting my home for quite some time and does a phenomenal job every time they're out here! I appreciate his professionalism and quality of work!
Good service
Great service and reliable.
Horacio did a great job making sure to check with me before starting for any problem areas or zones that needed special attention.
Romex pest control always does a great job keeping pests away. Elrico is very thorough in checking all areas in the front and back yards as well as our garage. He makes sure to check in to see if we need any extra attention to any areas
Brandon did a great job of listening to my concerns and taking his time to get them addressed. He is focused on giving me the best service possible. Thank you Brandon for doing Your best to keep my family safe from unwanted pests.
Horacio was great!
Brandon was awesome!!! He took amazing care of us!
Brandon was awesome. Great service and very courteous.
I had great service by Horacio / Romex pest control, thank you!
Horacio was terrific!
Romex pest control technician Elrico just completed servicing my residence. He was very professional, thorough & friendly. He only got nervous once (says a frog "mean-mugged" him). Double thumbs to Elrico (promote & retain) and Team Romex. Bravo-Zulu!!!
Elrico did a great job of removing a large hornet's nest from behind a rack of wood on our back porch! He was friendly and very efficient. Great job!
Great communication
Heracio did a very good job
Brandon Did an excellent job and described to me what he was doing and the purpose for his visit! Great customer service and friendly, explained everything to me.
Horacio
Horacio was outstanding. Prompt, professional, courteous and knowledgeable. Will want him to be servicing our home on a routine/consistent basis.
Horacio arrived on time, was very professional and personable at the same time. He explained what he was going to do and did it. Thanks Horacio. See you next time.
Brandon took care of us and really helped pinpoint where we have ant issues.
Brandon was exceptional
Horacio
Brandon did a great job!
Brandon did a great job. Fully satisfied
Mike is always EXCELLENT with superior customer service!!
Horacio did a good job
Nice friendly and professional
David Mendez did a great job today and appreciate him coming through and servicing our home
Horacio
Brandon Perez was my service specialist. He showed up on time, was professional, and addressed all of my questions. I was satisfied with the service.
We’ve had Romex for 3 months now. Love the technicians attention to detail! Love that because we are in a developing subdivision there was no issue with coming out a re-spraying for wolf spiders and crickets!
Alfonso was awesome. I was out of the house, so he took the time to call me and go over everything with me. He was so polite and professional.
David Mendez provided an awesome service! New Romex customer with a great start! #812Olym
Kolby was efficient and answered all my questions. Very quick and professional service.
Adolfo was the absolute best very great with communicating and making sure he solved the problem . I’m so happy they stopped n knocked at my door and had this available it really helped he removed several wasp nest thank u I will continue business because of how nice they were great hospitality
Colby!! Did an amazing job!!
Kolby Frieo was awesome and very helpful in making sure my entire home was covered. Will definitely recommend to others.
Well, Romex did it again 👍 thank you 🙏Bryan Durgin for doing such a professional job. Look 👀 out bugs … Bryan is on the loose and coming to get you 😆.. Really was AWESOME…Thanks Again 👏.
They were friendly courteous and very professional. I’d recommend them to my friends and neighbors.
Everyone is always so nice and friendly!! Cody, Brad, Ronnie and Alphonso have all serviced my home and are ABSOLUTELY THE BEST!!!! I'll keep recommending Romex, its the BEST!!!
David Mendez was polite, professional and did a great job.
Friendly and thorough representative. Great communication and great service. Thank you.
Thorough and extremely polite
Mike was awesome and explained several things to us. He listened to our concerns and tested the areas we requested.
Mike Bass was great and very pleased with service.
I just had my second service with Mike Bass and everything was great just like the previous time. I’m glad I chose Romex Pest Control for my service. Everything about the company was and is a smooth process. Great Job!
Great service by Mike Bass!!
Micheal was very responsive and took care of all of our needs.
Michael has been servicing my home for several months. He is extremely courteous and professional. He does a thorough job. He is truly and asset.
Michael visited today for our quarterly service to inspect and treat for bugs, spiders and general maintenance. Michael was extremely professional, polite and friendly. Awesome job, Michael! We appreciate you and Romex over the past 3x years. Happy Holidays! 🎄🍻
On time, respectful, listened to what I wanted and followed through. Mike Bass was my tech!
Mike Bass did a great job. I’ve been very Frustrated with an ant issue and he addressed it thoroughly.
Mike Bass was just out and sprayed our property for spiders and wasps and did a great job! He was very thorough, even going through or garages and backyard, spraying every square inch. Very happy with Romex.
Mike came out and took care of the inside and outside. I appreciated his attention to details. I am very satisfied!!
Mike Bass and Will.Rogers were extremely helpful, professional, attentive and answered all my questions!
Carter did an awesome job very professional and helped us with our bi-monthly service Romex has helped us control our flea and tick issue. Our dogs and us are very grateful! Keep up the good work!
Mike Bass is my service technician. He was prompt and courteous. Told me what he would do and asked what new services he could perform. Very through work and maintained my lawn care as he worked.
Michael was incredibly professional and efficient.
UPDATE 8/19/2021 MICHAEL came today and definitely went the extra mile.. Thank you Michael for making the extra effort to protect me and my home.. Excellent! Alfonso Cordova is knowledgeable, friendly, accommodating and very professional. Thank you Alfonso!
Mike Bass did excellent job. Thanks
Michael was our technician and he was very thorough. I will definitely request him for our future appointments
Awesome provider and great service
Mike Bass was extremely professional, informative and helpful he answered all my questions and set my mind at ease. Thank you Mike.
Jacob Wheeler was excellent, and I felt it was someone I could trust that did a great jub
Very professional service techs. Recommended to most of my neighbors. A must-have service for the summer months.
I have used Romex for the past year and would not hesitate to recommend them. Professional, responsive, thorough, affordable. Today Jacob Wheeler performed my service and he was great. Even double checked the wasp nests we had discovered. Very thorough, respectful, timely!
Jacob Wheeler did a great job servicing our property, he was thorough and attentive to our concerns.
Alfonso C is a pro! Thanks!
Jacob Wheeler was professional, knowledgeable and provided a high level of customer service. He was very throw, answered all my questions and provided additional tips for protecting my house.
Jacob did a great job for us as always. He checked in before leaving to advise me of a large crack in the foundation wall that should be sealed to keep varmints out. Above and beyond
Jacob did a great job and went above and beyond expectations! He was very knowledgeable and informative. Romex is always good!!
Excellent customer service...I never worry and they do both of my homes and it’s a great safe product. Recommend them for sure!
Jacob wheeler did a great job and was very thorough. Went the extra mile to show me exactly what he did and what we are paying for. Also gave me a courtesy text to let me know his ETA.
Good quality work and friendly tech people.
They are always professional and do a wonderful job!
Great service, very friendly and easy to work with! Would recommend their services!
Eric McNutly was professional and very friendly. He asked if I had any concerns upon arrival. He advised how long I should wait to let my dog out, which I greatly appreciated! Would highly recommend him and Romex!
Eric McNulty is always asking me questions about anything I see or have seen to make sure he provides me with the best service possible. He always answers my questions and offers solutions to issues.
Chelsea is very thorough! She looks for issues and addresses them. We will definitely recommend her.
Chelsea is great! Very professional and personable!
Eric was great! Timely and thorough! Romex always does a great job!
Great company to work with. Eric McNulty is a great technician who is very knowledgeable about the products and what we need to keep our building free from unwanted pests. Highly recommend!
Eric Mcnulty was very professional and timely. Thanks
Our Romex tech, Eric McNulty, was super professional and thorough. He made sure to address any questions or concerns we had along with providing any tips he thought could be beneficial to mitigate any potential future issues. It’s people like him that make Romex a company we trust and support!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 314 | $66–$136 |
| Hornet & wasp extermination | 311 | $99–$246 |
| Spider extermination | 302 | $56–$126 |
| Ant extermination | 299 | $66–$194 |
| Bug & insect extermination | 267 | $68–$131 |
| Home inspection | 143 | $81–$146 |
| Rodent extermination | 137 | $76–$282 |
| Cockroach extermination | 120 | $63–$214 |
