How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORERomex Pest & Termite Control
Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 5.0★ from 4,509 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Romex Pest & Termite Control for 8 kinds of job.
Romex Pest & Termite Control for rodent extermination
Clear ✕All 137 Google reviews tagged “Rodent extermination” · showing 100
Brandon did a wonderful job
Very kind and to the point.
Michael was very helpful and knowledgeable. He did a good job protecting our house.
Brandon was very help and informative
Taylor Williams was the technician that came out for the service call and to inspect to see what we had going on insect wise. Taylor couldn’t have been any nicer, knowledgeable, and professional towards us. I would recommend their services to anyone. We have zero complaints with the company.
Hez was very kind, and did the service very fast and well, I highly recommend it
Brandon came out and did a fantastic job. Glad I’m using this company.
Hez was amazing and so detailed! I absolutely love Romeo and will continue to be a loyal customer! Great work Hez and thank you!!!
Taylor Williams is one of the best technician. He always saying what it's going to do and ask if we want something specific. He is friendly, communicative, very professional and knowledge of the job. 100% satisfied.
Taylor Williams did an amazing job on our routine service! He went above and beyond checking every fence post for wasps nest! Top tier kindness and service!
Chris from Romex provided outstanding customer service during our scheduled service.
Taylor Williams did a great job! He arrived when scheduled, gave me a good rundown of what he planned to do and then reported results. Great job! We had to put out 2 new rat traps, so this one costed a bit more than normal.
We’ve had Romex for several years and they have been great! Always thorough, courteous and reliable. Our technician Taylor Williams is the best!
Brandon he was friendly , he smiled and told me everything he was doing and if we have any problems to call and they will return
Taylor Williams with Romex always gets us right every time! He makes sure he fogs every inch of our flower bed and front and back patios! Sprays inside our home and in garage which before we used to have these massive spiders I guess since we live out in the country! Thank you again Taylor with Romex!!!
Brandon did amazing And Romex is company
Great service from Taylor Williams ! Always so professional and kind .
Taylor Williams is an amazing service rep. Always professional and kind!
Taylor Williams is fantastic. He’s friendly, easy to talk to, and clearly knows his stuff. He took the time to explain what he was doing, answered questions without rushing, and made the whole visit feel simple and stress-free. What really stood out is the confidence and care he brings to the job. It’s obvious he…
Hez was very professional and friendly on his first visit to my home. I’m very pleased with the thoroughness of the service and the thoughtful and courteous treatment of my concerns. Thanks Romex and Hez!
JJ did an excellent job with the pest control service at our place. He was professional, punctual, and very knowledgeable. He took the time to explain the treatment process, answered all of our questions, and made sure everything was handled thoroughly. We noticed a big improvement right away. Highly recommend JJ…
Taylor was amazing! Very thorough and explained every step and potential charge. Never pressured to sign any contract or subscription. He's fantastic! Had to get the more expensive service because of our specific situation, but he did everything he could to keep costs down.
Thank you JJ FOR THE GREAT SERVICE and you took care of all our requests
Jadrick did a great job completing my quarterly home visit. He was very thorough is spraying both the inside and outside of my home and garage. He was also very patient answering my questions. Well done!
JJ did a great job on my house today! Super friendly and attention to detail!
Wes took care of our mice issue in the garage. He removed the two dead rodents and placed new sticky traps. He also checked and serviced the bait box on the exterior of the house. As always, Wes was very thorough and communicated everything clearly.
Wes is always pleasant and accommodating
Technician introduced himself, did the work and notified me when complete. Received notication via email as to what was targeted and worked on.
Brad just finished my house and he was outstanding! Very professional and courteous! He answered all my questions and went out of his way. He was very thorough and a great representative for Romex!
I’ve been with Romex for two years, and Wes delivered truly exceptional service today. Highly recommend!
The technician (Wes) made things super easy
I loved the service and Wes took really good care about everything. He is the expert.
Wes from Romex does a great job at keeping pests away from our house. He's very thorough and takes the time to explain what he sees going on around the house.
Taylor Williams has done a great job of treating our house.
Kaitlyn extremely good very kind attitude we loved her definitely want her back visit us again. She did service very well no problem at all
Wes has done a great job
Wes does a great job and is very thorough. Always answers any questions we have and provides the best service!
Taylor Williams was great! Did a great job
Taylor Williams is very professional and accommodating. He explains everything before he gets started. Encourages you to ask questions and he’s a very kind person. He calls before showing up and has your account on his phone so you know what service you have and when he’s expected to return for your next…
Taylor Williams was friendly and very professional.
Wes is my Romex Tech. He was on time and very professional in his service. I was very pleased.
Mr. Taylor Williams was outstanding, polite, punctual, professional, and incredibly thorough. He explained everything with patience and worked smoothly and respectfully throughout the visit. Truly top tier service and a great representative of your company.
Our technician Elrico was very thorough and pleasant. He handled all request and offered advice. A pleasure to have.
Taylor Williams gave great customer service and took the time to answer all my questions.
Taylor Williams is always professional and respectful when he comes to our house. I’d recommend him to anyone to get your home pest free. He went above and beyond today. Thank you sir
Taylor was very thorough today. I had a problem with some ants and he made sure that area was thoroughly treated
Taylor Williams is a very polite man. He did a great job. Thank you Taylor
He did a great job
Professional, attitude & work practice. Very friendly happy. His skills and help are very much appreciated.
Taylor W. was great! He was very patient and helpful with our service. Always has a friendly smile and willingness to help when we need it! Highly recommend!
Thank you Romex for your services over the last few years! You always have the kindest employees. Today Taylor Williams serviced my home and he was precessional, courteous and very kind.
Taylor Williams is always prompt, courteous, and completes everything that i need done. Very professional as well. Went above and beyond!
Taylor Williams came today for regular service and did a great job.
Takes the time to ensure a thorough inspection
Taylor Williams was very fast and was able to get our service done quick and easy! Very sweet and kind. Couldn’t have asked for a better experience!
We had our routine pest control with Romex scheduled for today, and our technician, Taylor Williams did a great job. He has a great personality and seems very trustworthy. It makes a big difference when you interact with someone who actually pays attention to your concerns and questions. Definitely going to make…
Years of excellent quality service! And our technician, Wesley, is great at his job. He provides us a thorough explanation of the treatment solution with top notch customer service. Would highly recommend to all homeowners!
My family and I love Romex! We bought a new house and have been with Romex since we have moved in. Once again, Taylor Williams has done a phenomenal job taking care of the pests around our home. I have had a few mice running in and out of my garage and he even set out some rat traps to help eliminate the problem.…
We recently had Taylor Williams service our home. He was courteous and vey helpful in addressing our issues. We hope he continues to service our home.
Romex technician Mr.Wes is excellent and Great
Cassidy was amazing and professional and she did a great job! Highly recommend her!
Taylor Williams did a great job. Friendly and thorough.
Absolutely wonderful experience. Taylor Williams is a warm and friendly gentleman. Communication with Taylor is like speaking with an old friend, just a cool dude. Taylor is an excellent technician and a great asset to the Romex family.
Taylor Williams did a great job. Very professional and informative. Was very quick and efficient.
Taylor Williams is very professional and addressed my concerns. Thank You Taylor!
Good and detailed service
Taylor was awesome with our service. He was very knowledgeable and courteous during his visit today. It makes a difference when you have someone servicing your home. Thank you Taylor!
Elrico did a great job.
Super sweet young lady, did a great job and very knowledgeable
Their techs have been amazing. Elrico has been protecting my home for quite some time and does a phenomenal job every time they're out here! I appreciate his professionalism and quality of work!
Natalie gave us wonderful pest service and had great communication with us prior to our appointment and during. She was professional and knowledgeable.
Caden came for my quarterly service today & I was beyond impressed! He was professional, thorough & explained everything. He made recommendations without being a “salesman”. I just need education & then we did the appropriate treatments. What a nice young man!
Romex pest control always does a great job keeping pests away. Elrico is very thorough in checking all areas in the front and back yards as well as our garage. He makes sure to check in to see if we need any extra attention to any areas
Horacio Gutierrez did an amazing job. He came and got the job done. Thank you!!👍🏻
Romex pest control technician Elrico just completed servicing my residence. He was very professional, thorough & friendly. He only got nervous once (says a frog "mean-mugged" him). Double thumbs to Elrico (promote & retain) and Team Romex. Bravo-Zulu!!!
Horacio did a good job
David Mendez did a great job today and appreciate him coming through and servicing our home
Horacio
We just switched over to this company and they came through as promised as opposed to other companies! Brian was awesome at accommodating our needs, and we’re looking forward to our next service!
We had a wonderful experience with Romex Pest Control today. They are very thorough and Kristian Rodriguez was very professional and addressed all our questions and concerns. Kristian is always so helpful and attentive in taking care of our home pest control needs. I’m very satisfied with his service and Romex has…
David Mendez provided an awesome service! New Romex customer with a great start! #812Olym
Colby!! Did an amazing job!!
Well, Romex did it again 👍 thank you 🙏Bryan Durgin for doing such a professional job. Look 👀 out bugs … Bryan is on the loose and coming to get you 😆.. Really was AWESOME…Thanks Again 👏.
They were friendly courteous and very professional. I’d recommend them to my friends and neighbors.
Everyone is always so nice and friendly!! Cody, Brad, Ronnie and Alphonso have all serviced my home and are ABSOLUTELY THE BEST!!!! I'll keep recommending Romex, its the BEST!!!
Kristian Rodriguez is my tech, and he has been amazing! Always on time, always checks in before and after, and the result has been awesome!
I just had my second service with Mike Bass and everything was great just like the previous time. I’m glad I chose Romex Pest Control for my service. Everything about the company was and is a smooth process. Great Job!
Just switched to them. Knowledgeable, professional, no issues. I had lots of bugs and mice in my garage. Notice the bugs are dying and spiders are getting less. He gave me some options on how I can get rid of the mice. Service is fast reliable and professional.
Mike Bass did a wonderful job! We have been using Romex for 2 years and have always been satisfied
Micheal was very responsive and took care of all of our needs.
I had rodents problem in my garage and they came over right away to fix this problem. Michael Was the guy who came n did it. He even said he would come over and clear them if any gets trapped:
Mike is awesome as always. Have tried many companies but won’t switch again.
On time, respectful, listened to what I wanted and followed through. Mike Bass was my tech!
Mike Bass was just out and sprayed our property for spiders and wasps and did a great job! He was very thorough, even going through or garages and backyard, spraying every square inch. Very happy with Romex.
Mike was very professional and extremely helpful with treatment and information about my rodent problems.
Mike did a great job. He listened to areas of concern and addressed all my concerns and questions promptly. Super customer service!
Jacob Wheeler was excellent, and I felt it was someone I could trust that did a great jub
Jacob Wheeler was professional, knowledgeable and provided a high level of customer service. He was very throw, answered all my questions and provided additional tips for protecting my house.
Jacob did a great job and went above and beyond expectations! He was very knowledgeable and informative. Romex is always good!!
Jacob did a great job explaining the treatment plan and was very courteous and professional. Would definitely recommend him and Romex Pest Control to anyone needing pest control.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 314 | $66–$136 |
| Hornet & wasp extermination | 311 | $99–$246 |
| Spider extermination | 302 | $56–$126 |
| Ant extermination | 299 | $66–$194 |
| Bug & insect extermination | 267 | $68–$131 |
| Home inspection | 143 | $81–$146 |
| Rodent extermination | 137 | $76–$282 |
| Cockroach extermination | 120 | $63–$214 |
