How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORERomex Pest & Termite Control
Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 5.0★ from 4,509 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Romex Pest & Termite Control for 8 kinds of job.
Romex Pest & Termite Control for spider extermination
Clear ✕All 302 Google reviews tagged “Spider extermination” · showing 140
Wes is the best!!! We love seeing his face on Romex days. He has NEVER given less than 110 percent. He lifts cushions on all patio furniture checking and spraying for things. He will find the source of an ant problem faster than anyone I’ve ever seen! He truly respects what he does and takes pride in his work. Wish we could have him every time!!
Chris Gomez was very accommodating and professional.
Enrico did a great job. Thanks for the work you did.
Very kind and to the point.
⭐⭐⭐⭐⭐ 5-Star Review I had a great experience with Hez from Romeo Pest Control! He was professional, friendly, knowledgeable, and took the time to explain everything clearly. His attention to detail and commitment to providing excellent customer service were greatly appreciated. It's refreshing to work with someone…
ROMEX came out today for our regularly scheduled service. Taylor Williams was very thorough and went above and beyond making sure our pests were taken care of. I have had all positive experiences with technician and services rendered since signing up last year.
Bradney was my technician and he was very nice and courteous. He was informative of the steps he was taking. He did a great job! And one plus is that he wasn't afraid of my dogs.
Hez did an incredible job in explaining what was happening, how the work would be done, and how the cost breakdown works. He was polite, respectful and we look forward to working with him and Romex going forward.
Friendly service person.. inspected areas in detail and applied treatment . Recommend him highly.
Chris Gomez did a great job explaining the service and checking out our house and yard for a variety of pests. He was polite and very professional.
Brandon came out today and treat our house for ants and roaches he was so good and sweet and very thorough and answered any questions we had today he made our first visit a great experience :)
Brandon came out and did a fantastic job. Glad I’m using this company.
Brandon was very professional and took the time to explain today's process and also the steps to follow in the next few months. The outside treatment went so fast, and I'm actually excited to soon be outside, pest free.
Very fast, professional and thorough!
Great company! Taylor Williams was our technician. He was very knowledgeable about the products and provided great service as he always does! 5 stars for sure!
Taylor Williams is one of the best technician. He always saying what it's going to do and ask if we want something specific. He is friendly, communicative, very professional and knowledge of the job. 100% satisfied.
Very professional and nice. Took care of our specific concerns.
Excellent job and answered all my questions. Brendon was very professional and great.
I really appreciate Chris Gomez for going above and beyond to find where the wasps were coming from. He was able to actually find the nest and kill the nest which was not an easy task. The nest was probably about the size of a grapefruit and hidden within a chair. So thank you so much Chris for taking care of this huge problem for me.
JJ was so nice, kind, and helpful! We had a great experience!
Brandon provided excellent service. 👍🏻
Thank goodness for Taylor Williams. Our lake flies and spiders were CRAAZY! Now we can enjoy our dock, backporch and garage again! Thank you Romex!
Review for Taylor Williams - After bad experiences with other pest control services we switched back to Romex. Taylor met & exceeded our needs. Super friendly and down to earth. Definitely trust him taking care of our pest control needs.
Very thorough and friendly. Listened to things I’ve noticed that needed paying attention to. He even disposed of a dead bird he found for me.
Chase serviced us today and did an exceptional job. In Addition to spraying inside and out, he brushed the entire house, removing all the cobwebs. He also tackled our ant problem. Recommend.
Elrico did a thorough job on my house. Super kind and respectful
Taylor Williams, is an awesome Tech very professional and great work!
My Tech Brandon came out today and did a Great job!
Chris Gomez completed my house inspection and did a wonderful and very thorough job today. I will be calling and requesting him to come back. He explained everything to me very well on the spiders and ants. I would recommend him to anyone! Very nice too!
The only thing they’ve never failed to do is draft their payment immediately after the appointment. They’ve missed glaring anthills and other pests, sent techs to the wrong address, failed to redo the work on second attempts, and failed to contact me prior to arrival on multiple occasions. Save your time and money. Chose a different company.
We’ve had Romex for several years and they have been great! Always thorough, courteous and reliable. Our technician Taylor Williams is the best!
Brandon was awesome! Very thorough and made sure to inform us of what he found and made sure to get ALL the edges when spraying inside and out!!! Found 2 wasps nests and made sure to take care of them! Very polite and respectful. No complaints here!!
I’ve been using Romex pest control for years now and they always do a fantastic job! Taylor Williams always goes above and beyond making sure our home is protected.
Brandon was very thorough at explaining the process and ensured to target our problem areas outside.
Brandon did a great job..
Brandon did a great job! Thanks for treating the roaches that were big enough to put a saddle on them!🪳🎯🏅
Brandon listened to our concerns and took care of our yard
Romex always does a great job. Elrico did a great job removing any wasp nest and spider activity as we live near the lake. Thanks again Elrico.
Great service from Taylor Williams ! Always so professional and kind .
Taylor Williams provided my service today. He did a great job explaining what his schedule included, offered to research a different scheduled service, and provided me with a great mosquito treatment option. Hope to see you next next month!
Taylor was great! Very personable and paid very close attention to detail to hit every spot inside and out!
Thank you Taylor for your professionalism, attention to detail, and true passion and dedication to your role. Taylor is very informative of the treatment provided. He offered additional suggestions to address my concerns and that was appreciated.
Chase arrived on time. Answered all my questions and was quick. Super friendly
Friendly, informative, and efficient.
We’ve been using Romex Pest Control for more than two years, and I’ve been consistently impressed with the quality of service. Our technician, Wes, who currently services our home, is professional, dependable, courteous, and always willing to answer questions thoroughly and patiently. One thing I especially…
JJ was great and responsive to everything I asked. He was respectful and professional
Jadrick did a great job completing my quarterly home visit. He was very thorough is spraying both the inside and outside of my home and garage. He was also very patient answering my questions. Well done!
Taylor Williams did a very through job of knocking out all the ant mounts and wasp nests on our property. He was courteous and friendly. We’ve been Romex customers for several years and we appreciate the service.
Taylor Williams did a good job & very efficient
Michael did a great job and was very thorough and personable.
Taylor Williams is reliable and did a wonderful job. He is the best!
Love their services, and Wes always does an amazing job! He is always very respectful and super professional!
Wes took care of our mice issue in the garage. He removed the two dead rodents and placed new sticky traps. He also checked and serviced the bait box on the exterior of the house. As always, Wes was very thorough and communicated everything clearly.
Taylor was great!
Technician introduced himself, did the work and notified me when complete. Received notication via email as to what was targeted and worked on.
Bradney came out to my home for pest control. He was very professional and explained everything. He arrived on time and was efficient while he worked. He also checked back in with me prior to leaving to see if I had any other issues. Great job!! I would use them again. Thank you for your service.
Technician Wes is really great resource and doing his job as expert.
Good work and team
Taylor Williams did an excellent job. Very professional. He kept me informed on all that he did and addressed all my concerns. I look forward to his next visit and my dogs like him too.
I’ve been with Romex for two years, and Wes delivered truly exceptional service today. Highly recommend!
Very comprehensive work. All issues addressed.
Chase Landry was kind professional and dependable.
Chase did a great job at the pest control appointment today. He took extra care to ensure that the yard and surrounding areas of the house were well treated before the bugs start moving and nesting. Thanks for a job well done.
I am giving a comment on my Romex Pest Service today which was performed by Kaitlyn Bolden. I've seen her before on camera but haven't actually met her. I watched her periodically around the house do her job swiftly and professionally hitting all of the concerned areas of the house. I spoke to her briefly about…
Taylor Williams is always a bright light in our day! He is punctual, courteous, efficient, and literally the sweetest. I have not had a single pest problem since starting with Romex and could not be happier with the service or my technician. Thank you!
Wes from Romex does a great job at keeping pests away from our house. He's very thorough and takes the time to explain what he sees going on around the house.
Our service techs are always courteous, professional and friendly. Our tech today, Bobby, made sure he informed me of all the things he had done. I asked a couple questions which he was able to answer showing his knowledge and the fact that he actually cared. Thank you Bobby!!
Taylor Williams is very thorough, polite, knowledgeable, and does an outstanding job.
Taylor Williams has done a great job of treating our house.
Kaitlyn extremely good very kind attitude we loved her definitely want her back visit us again. She did service very well no problem at all
Taylor Williams is very professional and accommodating. He explains everything before he gets started. Encourages you to ask questions and he’s a very kind person. He calls before showing up and has your account on his phone so you know what service you have and when he’s expected to return for your next…
Taylor Williams was friendly and very professional.
Wes is my Romex Tech. He was on time and very professional in his service. I was very pleased.
Mr. Taylor Williams was outstanding, polite, punctual, professional, and incredibly thorough. He explained everything with patience and worked smoothly and respectfully throughout the visit. Truly top tier service and a great representative of your company.
Good service overall. Chase was friendly and attentive. Thank you for the help!
Our technician Elrico was very thorough and pleasant. He handled all request and offered advice. A pleasure to have.
Taylor Williams gave great customer service and took the time to answer all my questions.
Cassidy came out this morning to do the Pest Control Service on my home. She does an outstanding job and is so polite, friendly, knowledgeable and very professional! She has serviced my home a couple times and I love it when she is the technician that comes out. I feel very comfortable having her on my property.…
Taylor was very thorough today. I had a problem with some ants and he made sure that area was thoroughly treated
Taylor Williams is a very polite man. He did a great job. Thank you Taylor
Taylor Williams did an outstanding job!
Taylor Williams did a wonderful job at our home for Romex. He made sure all issues were taken care of!
I really appreciated how polite and friendly Mr. Taylor Williams was!! Thank you!!
Professional, attitude & work practice. Very friendly happy. His skills and help are very much appreciated.
Taylor was the technician that serviced our residence. He was very polite, professional, and was very concerned about any issues that we might have. I recommend Taylor above all of the other technicians at Romex. Hod bless him and his family.
Taylor Williams is the most helpful Tech so far at Romex. He does a great job every time and if anything particular needs attended to. Friendly Professional service every visit. Takes time to listen to questions you may have.
Taylor Williams was above and beyond doing Pest control today and was very thoroughly.
Taylor Williams serviced my home today. He went above and beyond and was extremely helpful as always
Taylor Williams is always prompt, courteous, and completes everything that i need done. Very professional as well. Went above and beyond!
Taylor Williams was very fast and was able to get our service done quick and easy! Very sweet and kind. Couldn’t have asked for a better experience!
Great pest control service from Taylor Williams today!
Taylor Williams performed my service today. Outstanding service and very professional! Answered all of my questions and took care of the issues I requested he service.
Years of excellent quality service! And our technician, Wesley, is great at his job. He provides us a thorough explanation of the treatment solution with top notch customer service. Would highly recommend to all homeowners!
Taylor Williams did a great job! Always respectful and profesional.
Taylor Williams was so very friendly and helpful. We are very happy with our service!
Demarcus was very kind and professional..
Taylor Williams came to our house today for our monthly spray and I just wanted to say, how pleasant, fast and efficient he was! He was in constant communication with me and did his job well! Thank you so much, Taylor!
Elrico did a great job as always today!
My service is always timely and professional. Taylor Williams is always very thorough and friendly.
Taylor Williams was absolutely amazing! Totally impressed with his detail and professionalism. His kindness put him over the top! Absolutely happy with the company and especially Taylor! Thank you!
Taylor Williams did a great job. Friendly and thorough.
Taylor Williams did a great job. Very professional and informative. Was very quick and efficient.
Taylor Williams services our home, time and time again he has shown up and been so kind! Doesn't mind all my little inspectors watching him either 😆
Taylor Williams did a great job!
Taylor was great! Very professional and very kind! Never disappointed with Romex
Hello our pest guy was Nate and he was super fast and attentive when he got here and explained everything to us in detail making it easy for everything to understand. We want to say thank you for such a great service.
Taylor was awesome with our service. He was very knowledgeable and courteous during his visit today. It makes a difference when you have someone servicing your home. Thank you Taylor!
Taylor Williams with Romex pest control was great during our initial visit. Went above and beyond to take care of our needs regarding pest control. Customer friendly and knowledgeable. Thank you Taylor for our visit and see you the next time.
Jonathan was great. He was respectful and thorough. I was in the middle of a meeting when he came in so I couldn't interact much, but he was able to get everything done in a timely manner. Again, super nice dude. You guys are hiring good folks. Jonathan Bledsoe, you rock. Keep it up dude.
My home owner experience with ROMEX has been exceptional in their service. Absolutely amazing every time. As a real estate agent I share them with my clients. Ashton their sales rep promised it and they are delivering. Very impressed with the company, results and service. Today Taylor Williams was outstanding in his service and helpfulness!
Wes was great! Paid attention to detail and was diligent and precise making sure all of my concerns were addressed on the property.
Their techs have been amazing. Elrico has been protecting my home for quite some time and does a phenomenal job every time they're out here! I appreciate his professionalism and quality of work!
I truly appreciate Horacio’s thoughtful and thorough work! He was punctual, efficient, and respectful of my time, making sure the entire process was smooth from start to finish. He clearly explained what he was doing, why it was necessary, and what I could expect afterward. His attention to detail and…
Wesley thank you for the great service today and for all the information provided. Really appreciate it. Thank you.
Horacio
Brandon did a great job of listening to my concerns and taking his time to get them addressed. He is focused on giving me the best service possible. Thank you Brandon for doing Your best to keep my family safe from unwanted pests.
Brandon was awesome!! Great customer service!!
I had great service by Horacio / Romex pest control, thank you!
Horacio was really informative and was great!
Heracio did a very good job
Horacio
Horacio was outstanding. Prompt, professional, courteous and knowledgeable. Will want him to be servicing our home on a routine/consistent basis.
Horacio arrived on time, was very professional and personable at the same time. He explained what he was going to do and did it. Thanks Horacio. See you next time.
Horacio
Brandon did a great job!
Brandon did a great job. Fully satisfied
David Mendez really took care of us. Very thorough! He even spotted 2 Ant piles far off in the yard and took care of them!
Mike is always EXCELLENT with superior customer service!!
Horacio did a good job
Brandon did a great job on our recurrent visit. Very happy.
Horacio Gutierrez was on time and he was professional and friendly, he did great job with service today, Romex is the BEST!
Horacio
We’ve had Romex for 3 months now. Love the technicians attention to detail! Love that because we are in a developing subdivision there was no issue with coming out a re-spraying for wolf spiders and crickets!
Alfonso was awesome. I was out of the house, so he took the time to call me and go over everything with me. He was so polite and professional.
Remi, the technician was courteous, on time, professional, and informative.
We just switched over to this company and they came through as promised as opposed to other companies! Brian was awesome at accommodating our needs, and we’re looking forward to our next service!
Kristian Rodriguez provided exceptional service today. Appreciate the work this team does to protect our home. Recommend their professional friendly team for service if your looking.
David Mendez provided an awesome service! New Romex customer with a great start! #812Olym
Bryan is the best! He is very knowledgeable, professional and friendly. He listens to our needs and concerns we have about our property& home regarding pest control. By the time he leaves we notice within minutes to days our issues are resolved. We also get mosquito spray done! At first I was skeptical but hands…
Kolby was efficient and answered all my questions. Very quick and professional service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 314 | $66–$136 |
| Hornet & wasp extermination | 311 | $99–$246 |
| Spider extermination | 302 | $56–$126 |
| Ant extermination | 299 | $66–$194 |
| Bug & insect extermination | 267 | $68–$131 |
| Home inspection | 143 | $81–$146 |
| Rodent extermination | 137 | $76–$282 |
| Cockroach extermination | 120 | $63–$214 |
