How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORERomex Pest & Termite Control
Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 5.0★ from 4,509 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Romex Pest & Termite Control for 8 kinds of job.
Romex Pest & Termite Control for termite inspection
Clear ✕All 52 Google reviews tagged “Termite inspection”
Very kind and to the point.
I really appreciate Chris Gomez for going above and beyond to find where the wasps were coming from. He was able to actually find the nest and kill the nest which was not an easy task. The nest was probably about the size of a grapefruit and hidden within a chair. So thank you so much Chris for taking care of this huge problem for me.
The only thing they’ve never failed to do is draft their payment immediately after the appointment. They’ve missed glaring anthills and other pests, sent techs to the wrong address, failed to redo the work on second attempts, and failed to contact me prior to arrival on multiple occasions. Save your time and money. Chose a different company.
Taylor Williams is an amazing service rep. Always professional and kind!
Michael did a great job and was very thorough and personable.
I’ve been with Romex for two years, and Wes delivered truly exceptional service today. Highly recommend!
I loved the service and Wes took really good care about everything. He is the expert.
Kaitlyn extremely good very kind attitude we loved her definitely want her back visit us again. She did service very well no problem at all
Wes has done a great job
He did a great job
Professional, attitude & work practice. Very friendly happy. His skills and help are very much appreciated.
Romex company - Taylor Williams has been our rep now x2 and he is one of the nicest, thorough professional csr I have had the pleasure of meeting. I highly recommend Taylor as your Romex guy. I also recommend this company for all your pest control needs including mud- dobbers which are a huge problem as we all know in TX.
I’ve been really impressed with Taylor Williams. He consistently does great work, explains everything clearly, and is always very friendly. Definitely recommend him!
I’ve had Romex for several years. TAYLOR Williams is by far one of the best technicians that I’ve seen in that company. I have appreciated his courteousness when entering the home. The service he provides. He always goes above and beyond if I need anything. Calls ahead, and arrives in a timely fashion. Thank you…
Great experience, have had service for over a year and working well. Taylor Williams did a great job around the house and Jared was very helpful with my Termite control questions.
Their techs have been amazing. Elrico has been protecting my home for quite some time and does a phenomenal job every time they're out here! I appreciate his professionalism and quality of work!
Horacio did a great job.
Horacio completed a termite prevention treatment that had to be delayed due to a duck who had built a nest in the path of the treatment area. He notified me jn advance of his arrival and let me know when he completed the installation. Horacio is a very courteous and competent individual. Good job Romex, for hiring this young man Yeah
Brandon did a great job!
Mike is always EXCELLENT with superior customer service!!
Horacio did a good job
David Mendez provided an awesome service! New Romex customer with a great start! #812Olym
Adolfo was the absolute best very great with communicating and making sure he solved the problem . I’m so happy they stopped n knocked at my door and had this available it really helped he removed several wasp nest thank u I will continue business because of how nice they were great hospitality
Colby!! Did an amazing job!!
Everyone is always so nice and friendly!! Cody, Brad, Ronnie and Alphonso have all serviced my home and are ABSOLUTELY THE BEST!!!! I'll keep recommending Romex, its the BEST!!!
Friendly and thorough representative. Great communication and great service. Thank you.
Very professional
David Mendez came out & serviced our home & property. Always does a great job. Very Professional. He always ask me if I have any specific requests, or concerns, & always answers any questions I have.. I've been using Romex for a couple of years now & I'm certainly satisfied!
David Mendez was very patient. He took time to explain everything clearly. It helped me a lot on making the decision to sign the contract.
Michael did a service in my house and did excellent job!! He explain the process come with me to locate problem insect problem inside and outside my house.
Mike Bass was just out and sprayed our property for spiders and wasps and did a great job! He was very thorough, even going through or garages and backyard, spraying every square inch. Very happy with Romex.
Mike Bass and Will.Rogers were extremely helpful, professional, attentive and answered all my questions!
Mike Bass did excellent job. Thanks
Jacob Wheeler was professional and courteous. Definitely use him again.
Called Romex to help us evaluate and estimate a possible issue before purchasing a home. Jacob came out, called to give us an ETA, and was there on time. He helped us evaluate the situation. Went over his final assessment, and helped evaluate the issue. He gave us several options for treatment and price…
Great service, very friendly and easy to work with! Would recommend their services!
Eric McNulty is great. He is pleasant and professional.
Great service by Eric M. quick and professional. He pointed out a problem and offered good advice and a solution. Romex services have been great so far.
We needed some termite stations removed so they don't get damaged in our backyard renovation! Eric McNulty did a great job!! Thanks for all your hard work Eric!!
Great company to work with. Eric McNulty is a great technician who is very knowledgeable about the products and what we need to keep our building free from unwanted pests. Highly recommend!
Chelsea was on the job today. She is informative, attentive, and knowledgeable. She is also simply a nice lady. We feel lucky to have her caring for our interests.
Eric is great and his customer service is top notch.
This review is for Eric McNulty at Romex. Eric has been servicing our home since June of 2018. There are not enough words that can express how professional he has been over the years. He always goes above and beyond to make sure our needs are taken care of. Romex truly has a winner with him as an employee.…
Mike Bass is a great service provider. He's very thorough with the treatments, friendly, polite, respectful of the home, and always on time. It's a pleasure to have a friendly face treat my home.
Mike Bass is a Professional. I expressed concerns and he listened and took care of our needs. Great Team they have at Romex. Again, Thank You Mike Bass for Taking Care of Us. If you’re doubting Romex...Stop It! This is a helluva company that takes care of their clients homes in a professional manner!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 314 | $66–$136 |
| Hornet & wasp extermination | 311 | $99–$246 |
| Spider extermination | 302 | $56–$126 |
| Ant extermination | 299 | $66–$194 |
| Bug & insect extermination | 267 | $68–$131 |
| Home inspection | 143 | $81–$146 |
| Rodent extermination | 137 | $76–$282 |
| Cockroach extermination | 120 | $63–$214 |
