Experts Reviews · Company report
Rooter-Man Plumbing Austin TX logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Rooter-Man Plumbing Austin TX

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,234 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rooter-Man Plumbing Austin TX is better than 94% of leak detection services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rooter-Man Plumbing Austin TX is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Rooter-Man Plumbing Austin TX for 8 kinds of job.

Rooter-Man Plumbing Austin TX for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.91
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 91 Google reviews tagged “Drain cleaning” · showing 40

Shelby6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jay was awesome!! Very nice guy. Got our kitchen sink drain unclogged and running smooth again in 20 minutes. Thank you!

Paid $200–400Reasonable priceDrain cleaning
Vicki11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Eddie showed up on time and completed my water heater flush in under an hour. Awesome service, I wouldn’t call anyone else.

Paid $200–400Reasonable priceDrain cleaningWater heater repair
LuxGlow5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eddie was fast yet thorough. He explained everything to me that he looked at and fixed. Even went out to check on water pressure, hot water heater to be sure my plumbing was running properly. Thanks I’ll be calling yall again!

Drain cleaningPlumbing leak detection
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Eddie came out quickly and fixed 2 separate issues. He went above and beyond and I would recommend him to anyone looking for a more experienced plumber.

Paid $200–400Reasonable priceDrain cleaningPlumbing leak detection
Don12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jay was very professional and knew exactly what to do to clean the drain for me.

Drain cleaning
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our kitchen drain clogged up and needed to be cleaned out. Rooter Man/lovely Jackie was able to get someone booked promptly after I called the very first thing in the morning. They even came earlier than expected which was great. Jay the plumber was efficient and very nice and cleared out the clog in no time.

Paid $200–400Reasonable priceDrain cleaning
Victor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eddie Pollack rocks! I had a clogged shared drain in a double sink, and all signs were it being a clog in the wall and not just a clogged p-trap. I know my pluming limits, so it was time to call a pro. Eddie came out on short notice on a Saturday morning and cleared it out in no time. He gave me some tips on how to…

Reasonable priceDrain cleaning
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Eddie was on time, professional and quick to find a solution. He helped me understand my options so I could make a good decision for my home. I have used Rooterman for several years now and come away happy every visit!

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Vladimir6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jay and Matthew provided great service at a good price. Came out on short notice and got my drain unclogged. Would highly recommend for plumbing issues.

Paid $700–800Great priceDrain cleaning
Andi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Eddie was faat, efficient & informative. Great service. Once you exhaust your own skills it's time to call the pros.

Paid $300–400Drain cleaning
BlaineLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Another amazing experience from Rooter Man! They’ve been our plumber of choice for years, and they’re polite, professional, responsive and though. Highly recommend!

Paid $300–400Reasonable priceDrain cleaningGarbage disposal repair
John16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service! Eddie went out of his way to help us get our sinks fixed and installed a new garbage disposal. Highly recommend them!

Reasonable priceGarbage disposal installationDrain cleaning
Jose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Eddie gets 5 stars. He’s very knowledgeable and professional. He gets the job done the right way.

Paid $1,000+Reasonable priceDrain cleaning
JasonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Top notch service and knowledge with this company. We’ve had a fair amount of work done with Rooterman and they’ve always been a pleasure to work with even if the circumstances (such as replacing supply lines) hasn’t. Just had Eddie out to look at something and he showed up within the hour and helped us out. If…

Paid $100–200Reasonable priceDrain cleaning
VanessaLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We needed an outdoor catch basin/french drain system cleaned out and had Chris with Rooter-Man out to do that recently. We had placed many calls to other companies, but they were unwilling to clean outdoor drains of that type. We had excellent service and water is moving quicker through our drains now. Chris was…

Reasonable priceDrain cleaning
VictoriaLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris Fryer, with Rooterman, did an amazing job of clearing my problem pipes in my weird old house. He's also so nice and professional. I'm so happy with his service and highly recommend!

Drain cleaning
Jay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job by Eddie, completely resolved!

Drain cleaning+ Responsiveness+ Quality+ Professionalism
AnthonyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie communicated well and I knew exactly what he was finding, and What he was recommending. He went over and beyond to give me great value for my repair. This is the second time I’ve used Rooter Man Plumbing. They are professional and clean up the work area. I love their prices and won’t use anybody else if I don’t have to.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
RobertaLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie was amazing today! He came when he said he would; evaluated the situation; checked on other issues we suspected; fixed what we approved and educated us on things to look for in the future-Eddie is a great plumber and Rooter-Man Plumbing is great.

Toilet repairDrain cleaning+ Responsiveness+ Quality+ Professionalism
Ruben9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luke was great and helpful and educated us on everything we needed to know. He worked fast and was very courteous.

Drain cleaning+ Quality+ Professionalism
Audrey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luke did a great job! Very professional and experienced. Fixed the problem on the spot. Will use them again in the future.

Drain cleaning+ Responsiveness+ Quality+ Professionalism
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rooter-Man Plumbing is very professional and highly skilled. They made a same day visit as when I called as I had guests arriving the next day. They addressed the original problem, gave me some DIY solutions for ongoing maintenance, and took time to explain our plumbing issues and answered all my questions. AND…they…

Plumbing leak detectionPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
jordan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luke was on time, very nice and professional. Got the job done in a timely manner. I highly recommend

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was having an issue with a shower draining slowly, but had bigger concerns about the integrity of my cast iron pipes. Collen did an excellent job of understanding my issues, assessing the situation, and giving thoughtful advice, as well as addressing the immediate problem—getting the shower to drain. Collen was…

Shower repairDrain cleaning
KevinLocal Guide · 402 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, worked through a complex issue to find the root cause and resolve it. Very promptly called us back to get scheduled and had plumber here that same morning.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
SureshLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

A few months back, I had an A/C company clear out some pipes to the best of their ability bc my A/C was not working at my rental property. He said that this would probably continue to be an issue and to call a plumber if the problem came back up. I called Rooterman Plumbing and their front office (from the person…

Plumbing leak repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We decided to go with Rooterman Plumbing of Austin after already having made an appointment with a different company. We did this because after calling and speaking to Misty she seemed well informed of all the different options that had to do with our clogged drain line from the house to the septic tank. We called…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great response, great service. Collen explained options clearly, and did great work getting the kitchen sink up and running.

Drain cleaning+ Punctuality+ Quality+ Professionalism
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and through resolution of a slow kitchen drain that took the big snake to get to the obstruction. Completed a camera check to ensure there was no further issue.

Drain cleaning+ Responsiveness+ Quality+ Professionalism
NancyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have had Curtis service our tankless water heater, replace it after the 2021 freeze, replace our pvr and today... clean out a drain. Every single time, he's been fast, friendly, and fairly priced! Happy repeat customer !

Drain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
PeggyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have used Rooter Man many times now for various services. We contacted them initially based on their high reviews. We are now a customer for life. Great service and quality. Joshua in particular is an exceptional technician. Patient, thorough, knowledgeable and extremely nice. Would highly recommend.

Faucet repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Bryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Curtis was very courteous and professional. He was able to get the 2 toilets draining normally again. Curtis was helpful with his observations and suggestions for other potential issues to watch for.

Drain cleaning+ Punctuality+ Professionalism
Tracy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Collen with Rooterman is awesome!!! I’ve had him out several times for various projects and repairs (old house). He has never shied away from a project and has always done an excellent job! I would highly recommend him!

Plumbing leak repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Shayna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alan and Luke did a fantastic job cleaning all the drains at my house. It turned into a massive job and they handled everything really well, were very professional, and did an amazing job. I would highly recommend them.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Rand5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Upfront with pricing and worked to get a fair price without trying to update the job.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luke came the same day I called to quickly clear out my clogged tub line. He was very knowledgeable and patient with all my questions. While the price for the work was not inexpensive (as all home work in Austin seems to be) he was able to give me a quote prior to starting work and that price did not change. No up sales. I would definitely recommend.

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Kim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service was excellent. Tech was patient, informative, knowledgeable, and fast. I would refer the company just based on his performance.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Seetha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Collen went above and beyond. We have always had great service with Rooterman Plumbing. Highly recommend!

Plumbing leak detectionDrain cleaning+ Responsiveness+ Quality+ Professionalism
jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alan was very courteous and quick to repair the problem. He explained the process as it was going on and let us know how to prevent the problem in the future.

Drain cleaning+ Punctuality+ Quality+ Professionalism
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and efficient. Cleared a clogged laundry drain. Also used checked with the camera, showing no cloga or breaks through the entire line. Quite a relief since there have been a lot of issues in my neighborhood from the previous summer's drought. Also reasonably priced.

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism

Show more drain cleaning reviews (51 more) →

Price

$486+17% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 84%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning91$161–$493
Plumbing pipe repair67$322–$1.1k
Plumbing leak detection65$78–$630
Toilet repair60$176–$656
Outdoor plumbing system repair45$441–$1.5k
Water heater repair39$78–$466
Faucet repair38$166–$529
Plumbing leak repair35$227–$807

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