Experts Reviews · Company report
Rooter-Man Plumbing Austin TX logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Rooter-Man Plumbing Austin TX

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,234 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rooter-Man Plumbing Austin TX is better than 94% of leak detection services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rooter-Man Plumbing Austin TX is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Rooter-Man Plumbing Austin TX for 8 kinds of job.

Rooter-Man Plumbing Austin TX for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,200–1,400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$166–$529
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Faucet repair”

DavidLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Garrett is fantastic. I have nothing negative to say about him or Rooterman. We have been using them for years at multiple properties and they never disappoint. Everything you would want in a plumbing repair experience. Very happy! 😁

Paid $1,200–1,400Reasonable priceFaucet repairToilet repair+ Responsiveness+ Punctuality+ Quality
Neisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nice and Professional

Paid $300–400Reasonable priceFaucet repair
DavidLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joshua did a great job, handled the problem efficiently and was Polite and knowledgeable

Faucet repair
Case6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience with Rooter-Man, as always! Our kitchen faucet needed to be replaced, and after waiting for the part to be delivered, Eddie came on his day off over Memorial weekend to get it installed. He completed the job quickly and made sure we were happy with the work!

Faucet repairFaucet installation
MatthewLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quick service, knowledgeable and friendly plumber, and no hidden fees or upsells on services

Reasonable priceFaucet repairOutdoor plumbing system repair
DavidLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Water was leaking from beneath two bathroom sinks. Rooterman was called and the plumber they sent was fantastic! Both problems were well outside my capabilities to have fixed; he fixed the problem with ease. Very pleased.

Faucet repairFaucet installation+ Responsiveness+ Punctuality+ Quality
JAHLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My wonderful plumber replaced my tub faucet quickly and got my bathroom back in business.

Faucet repair
Pinot2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Eddie was awesome. I called with issues with an RO system and kitchen faucet. He didn’t charge me for everything he could have no strings attached which was appreciated given my circumstances. He also did an overall plumbing check after I mentioned I’ll be out of town for the next two weeks to give me peace of mind

Reasonable priceFaucet repair
Walter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joshua did a great job fixing our sink and spigot. 👍

Faucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Don14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Curtis arrived during the time window on a Saturday and completed the work on time with quality craftsmanship.

Plumbing leak detectionFaucet repair+ Quality+ Value
KarenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Amazing experience from the receptionist to Collen. Collen was professional, informative and extremely helpful. Will definitely use this business again. Another amazing experience with Rooterman Plumbing. Joshua was super helpful with detecting and repairing a leak under neath my sink in my master bath. He also…

Plumbing leak detectionPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
alicia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Luke did such a great job with our plumbing problem. He even saved us a lot of money by applying discounts and showing us how to prevent costly repairs in the future. I highly recommend Rooter-man! They always get a highly professional plumber out to our house in a very short amount of time!

Plumbing leak detectionWater heater installationFaucet repair
Ginny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luke gets an A++++. We will always call Rooterman when we have a plumbing problem and we will always ask for Luke!

Faucet repair+ Responsiveness+ Quality+ Professionalism
ChaosLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David came out and fixed the problem we were having in our guest bathroom extremely quick. As well as gave us in my opinion a fair quote on replacing the hot water heater and a rough time line of how long it would take to replace. He also fixed the problem with the low water pressure we were having.

Faucet repairShower repair+ Responsiveness+ Quality+ Professionalism
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Joshua Brown did a great job! He is very thorough and the quality of his work is excellent.

Faucet repair
PeggyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have used Rooter Man many times now for various services. We contacted them initially based on their high reviews. We are now a customer for life. Great service and quality. Joshua in particular is an exceptional technician. Patient, thorough, knowledgeable and extremely nice. Would highly recommend.

Faucet repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Sean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rooter-Man did an amazing job! I can't stress enough how much I appreciate Josh for coming out and the professional level of service. I had a massive leak that was flooding my backyard due to piping failure and called around but couldn't get anyone for over a week. I called Rooter-man and they were able to schedule…

Faucet repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Johanna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alan was very professional, polite, gave us good information and fixed the problem quickly and efficiently!

Faucet repair+ Responsiveness+ Punctuality+ Quality
Karen14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joshua did an excellent job, very good attention to detail. I will use them again in the future

Plumbing leak detectionFaucet repair+ Punctuality+ Quality+ Professionalism
CherylLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used to cringe at the thought of calling a plumber because I assumed they're all too expensive. I instead used a neighborhood handyman to do my plumbing work. Big mistake! The Rooterman plumber walked me through the work he was doing and explained how the previous work (done by the handyman) was incorrectly done.…

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Justin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Curtis is very knowledgeable and explained every step that was being taken.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Xiao6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dustin did a fantastic job! He replaced a commode, and a faucet cartridge. He was timely, professional, and worked neatly. Thank you again. CMP

Toilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Curtis did a fantastic job as always, very informative and so easy going. Wonderful personality.

Faucet repairService not listed+ Professionalism
I10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the best plumbing service in town…the tech was so professional and courteous! I recommend them to everyone!

Faucet repairShower repairToilet repair+ Punctuality+ Professionalism
MarkLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

April 2022 Second call placed for other drains. I would create a new review but Google only lets me edit this one. Same amazing service. We had Allen out again, he worked diligently to clean my wife's shower pipe and sink pipe, fixed the detached stopper, and cleaned our kitchen sink pipe in the add-on building.…

Faucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Jolene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent all around

Faucet repair+ Responsiveness+ Punctuality+ Quality
shawn13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

David from Rooter Man has been once again great for us. This is the third time we have used their service, and we are always completely happy every time. David has always had more then fair with pricing, has fast speed of service, and great overall professionalism at his job. Very recommended.

Plumbing leak detectionFaucet repairToilet repair
YingLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr. Collen Mcbride did excellent job! Our faucets were blocked with sand after the storm. Although we paid another person for blowing out the sand, the work was not done properly. So the faucets were clogged and leaking. Collen identified the problems and fixed them very quickly. He also provided advice and…

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Curtis is professional and dies excellent work. He prides himself in doing the job the right way.

Faucet installationWater heater installationFaucet repair
Vincent13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful service!!!!!!!! Definitely recommend to anyone needs service!!!!!!

Faucet repairShower repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Michael2 months ago★★★★★

Rating only, no written review.

Reasonable pricePlumbing leak detectionFaucet repair
sheetal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Toilet repairFaucet repair+ Quality+ Professionalism
wil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet repair+ Quality
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Professionalism
Andrew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Faucet installationFaucet repairToilet repair+ Punctuality+ Quality+ Professionalism

Price

$486+17% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 84%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning91$161–$493
Plumbing pipe repair67$322–$1.1k
Plumbing leak detection65$78–$630
Toilet repair60$176–$656
Outdoor plumbing system repair45$441–$1.5k
Water heater repair39$78–$466
Faucet repair38$166–$529
Plumbing leak repair35$227–$807

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