Experts Reviews · Company report
Rooter-Man Plumbing Austin TX logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Rooter-Man Plumbing Austin TX

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,234 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rooter-Man Plumbing Austin TX is better than 94% of leak detection services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rooter-Man Plumbing Austin TX is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Rooter-Man Plumbing Austin TX for 8 kinds of job.

Rooter-Man Plumbing Austin TX for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$441–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “Outdoor plumbing system repair” · showing 40

Justin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The best! Everyone was prompt, professional and work was high quality.

Outdoor plumbing system repair
Ty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Gave us a reasonable estimate, fixed the issue same day after other contractors gave us the run around. Highly recommend.

Paid $2,000+Great priceOutdoor plumbing system repairPlumbing leak repair
Roberta5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service from Jay and Matt. Very professional and knowledgeable Thanks!

Reasonable priceOutdoor plumbing system repair
Dave12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good experience with Eddie from Rooter-Man. There were several issues with a leak on the water heater inlet, the replacement of the Owner's cutoff valve and more. Eddie is EXTREMELY knowledgeable and experienced, and could tell me the advantages and disadvantages of each option, and we agreed on what to…

Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repairOutdoor plumbing system repair
MatthewLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quick service, knowledgeable and friendly plumber, and no hidden fees or upsells on services

Reasonable priceFaucet repairOutdoor plumbing system repair
VinayakLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We used Rooter-man for repiping our home. Jason and his crew did an excellent job. It was a large project with many unknowns but Jason handled everything really well. The office was also very prompt on communications and very professional.

Reasonable priceWater heater installationOutdoor plumbing system repairService not listed
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Stellar experience. Curtis was on time and professional, but more than that--he was willing to answer my questions and teach me about the plumbing in my house. If you are a homeowner and want to actually learn about your house in order to maintain it, Curtis is the plumber to call. I will use this company again and will recommend to friends and family.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism
Walter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joshua did a great job fixing our sink and spigot. 👍

Faucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
PhilipLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always friendly and the work gets completely promptly.

Outdoor plumbing system repair+ Responsiveness+ Punctuality
Thaddeus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

UPDATED: Most recently they helped us winterize and shared lots of great ideas that gives me peace of mind as a homeowner worried about broken pipes during the upcoming freeze. Based on their advice last season we had no breaks, but my neighbors who didn’t winterize had a waterfall in their dining room. Very easy to…

Faucet installationPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
PeterLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew and Jack were able to make it to my property the same day I called abut a leak under my driveway. They returned the following day to do the prep work and digging for a trenchless repair. Despite this taking place during the hottest parts of the day in the hottest summer in a long time, they were very…

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys from Rooterman did great work! They showed up early and finished FAST! Definitely will use them again.

Outdoor plumbing system repairService not listed+ Responsiveness+ Punctuality+ Quality
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alan was awesome. He has been to our house before and did a great job. He took the time to properly diagnose the issue, explain what was necessary to correct it and walked me through all repairs!

Outdoor plumbing system repairService not listed+ Responsiveness+ Punctuality+ Quality
TaylorLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had my incoming water pipe burst at night, called the next morning and Luke was out within 2 hours. He finished the job in another 3. He was professional, did good quality work, and was clear about the options. They turned a stressful experience into a positive one. Would definitely choose again!

Plumbing leak repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
dylanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have tiki torches that are hooked up to gas in my backyard. One of them had low gas flow. Joshua Brown came and diagnosed the problem through trial and error, he swiftly fixed the problem at what I would call a fair price. Very satisfied, would use their services again.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
ErcoleLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used them twice now. I appreciate their responsiveness and fair pricing. They don't try to string you along like others. Both David Coucke and Byron Lewis have been great.

Plumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Audrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Second time that we used Rooter-Man and Byron did the service. I highly recommend them.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Sean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rooter-Man did an amazing job! I can't stress enough how much I appreciate Josh for coming out and the professional level of service. I had a massive leak that was flooding my backyard due to piping failure and called around but couldn't get anyone for over a week. I called Rooter-man and they were able to schedule…

Faucet repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Curtis was on time and beyond expectations. He spotted a important issue, addressed it and made me a happy customer. He was efficient, explained each step, and did not do unnecessary repairs! Call for your next job with no worry. Have used him again for a stopped up faucet and he proved again all above! Saved me Money too.

Faucet installationOutdoor plumbing system repairDrain cleaning+ Responsiveness+ Value
Robbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rooter Man of Austin has been such an excellent experience, I am beside myself with the thought that I now know who to call with any plumbing problem. Nick was kind and extremely knowledgeable and explained everything completely. I will use this company again and again. The price was, I thought, great…absolutely…

Water heater installationOutdoor plumbing system repair
Nathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a pipe break with water spraying all over the side of my house on a Sunday. Rooter sent a technician over within the hour. Such good, friendly service. Have used them for years and will continue to do so.

Outdoor plumbing system repair+ Responsiveness+ Professionalism+ Value
Bobby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had an underground leak near the water main. I called Rooterman and they were very friendly and helpful. Dustin and Landon arrived very quickly and found the leak and repaired it within two hours! They provided excellent, top quality and professional service, explaining the issue and repair to me clearly.…

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
trevor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alan was amazing. Highly recommend. Fast, professional, and informative. I never leave reviews. Ut this is the second time using rooter-man and both were a very good experience.

Outdoor plumbing system repair
OliviaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Curtis did an amazing job. I had a recurring issue with my plumbing backing up due to debris in the pipes that kept recurring after multiple visits from other companies. Curtis came in, added an additional clear out to the line, and hydro jetted the debris to clear the drains. He followed up with a camera of the…

Outdoor plumbing system repairSewer repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Mackey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Nick and Rooterman plumbing. He offered three options to resolve a water pressure issue. He installed a new pressure regulating valve on the main water line, replaced two shutoff valves (main shutoff, sprinkler shutoff), and added an expansion tank to the tankless water heater. He stayed onsite…

Water heater installationOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Elena5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Michael was very knowledgeable and explained the various options. He worked diligently in fixing the clog drain pipe in my garage. Thank you for a job well done!!

Outdoor plumbing system repairDrain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
HeathLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service from these guys! Byron was amazing.

Outdoor plumbing system repair
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

David came on time both times and was honest in his appraisal of our leak problem and how they would fix it. They worked hard to remove the tree roots encircling our water meter and line to our house and irrigation system, then replaced the line and installed a new pressure regulator. They tested it all out…

Plumbing leak detectionOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Delma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called Rooter.Man early on a Sunday morning because the alarm on my grinder pump was going off! 🚨…the technician named Collen called promptly back and we made arrangements to meet later in the morning. He came out on time. He could not have been more courteous, professional or knowledgeable. He quickly…

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Curtis replaced my neighbor's and my house water cutoff valves, which were buried for years under grass and dirt. Quick response to our call, quick work and well done! Thanks!!

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
SARAH1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wow. Curtis was amazing (from Rooter-Man Plumbing). He's so easy to work with, knows his stuff, is thorough, and just a nice guy!

Faucet installationOutdoor plumbing system repairPlumbing pipe repair
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great job! Excellent response time & fast/friendly service from Curtis of Rooter-Man Plumbing. We had some leaking fixtures, one of them a cheap PVC shutoff valve supplying water to the house. It was hard to turn, leaking and threatened to leave our household waterless. Curtis fixed that with a quality brass…

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Byron was extremely helpful, very professional and informative. That is why I chose to go with Rooter-Man. He repaired my septic line from my house to my septic tank. He was able to find the problem when other septic company did not even try. He was very quick and responsive. He also cleaned all the pipes under the…

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Dick9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very reasonable price. And very good service. Curtis was very professional, thorough and service oriented. I will definitely call them next time I have a plumbing issue.

Outdoor plumbing system repairPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Curtis is wonderful! Very knowledgeable and professional. Communicates all steps so consumer is aware.

Water heater installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Becca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I noticed my water leaking from the manhole cover. I called Rooter-Man Plumbing as they had high marks on Nextdoor. Curtis came out to inspect and told me my PRV (I think that’s the name) valve was faulty. I was at work and therefore, had to rely on what he told me over the phone. Curtis did everything he could…

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Professionalism+ Value
Sarah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $900–1,000Reasonable priceOutdoor plumbing system repair
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair
GCVEdited 3 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism

Show more outdoor plumbing system repair reviews (5 more) →

Price

$486+17% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 84%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning91$161–$493
Plumbing pipe repair67$322–$1.1k
Plumbing leak detection65$78–$630
Toilet repair60$176–$656
Outdoor plumbing system repair45$441–$1.5k
Water heater repair39$78–$466
Faucet repair38$166–$529
Plumbing leak repair35$227–$807

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