Experts Reviews · Company report
Rooter-Man Plumbing Austin TX logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Rooter-Man Plumbing Austin TX

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,234 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rooter-Man Plumbing Austin TX is better than 94% of leak detection services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rooter-Man Plumbing Austin TX is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Rooter-Man Plumbing Austin TX for 8 kinds of job.

Rooter-Man Plumbing Austin TX for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$600–700
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$807
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Plumbing leak repair” · showing 20

TachaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience with Collen from Rooter-Man. He was thorough and helpful.

Paid $800–1,000Reasonable pricePlumbing leak repair
Ty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Gave us a reasonable estimate, fixed the issue same day after other contractors gave us the run around. Highly recommend.

Paid $2,000+Great priceOutdoor plumbing system repairPlumbing leak repair
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Timely, attentive and total experts! Collen in particular was excellent!

Reasonable pricePlumbing leak repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Eddie was amazing. Super helpful. It wasn’t an easy job - corroded leaking pipes under our sink. He knocked out the job in no time!! Thanks Eddie.

Paid $400–500Reasonable pricePlumbing pipe repairPlumbing leak repair
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Josh did an excellent job. He explained everything, answered my questions and explained all costs. This is the third time I’ve used your company, and would recommend it to anyone.

Paid $600–700Reasonable priceToilet repairPlumbing leak repair
Lindsay8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I never believe plumber reviews online but this was a great experience albeit a bit pricier than I had anticipated. Really easy to book and Josh was super knowledgeable. He was here for 2+ hours fixing my sink and gas line that I had installed during a remodel by a cheaper plumber. I’m learning that for plumbing…

Paid $600–700Reasonable pricePlumbing leak repair
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The entire team at Rooter-Man is first class. Jason's initial work to assess the issue, give me best case and worst case options and be there every step of way was appreciated. Collen and Alan did a terrific job with the repairs. They worked a long day to get the job done in a day and it wasnt easy. They went above…

Sewer repairShower repairPlumbing leak repair
LoboLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Eddie did a fantastic job! Installed brand new bibs in the front and back yards. I really appreciate his help. I will definitely be calling him if I have any other plumbing needs. 5 stars for sure!!!!

Customer photo from Lobo's reviewCustomer photo from Lobo's review
Paid $600–700Reasonable pricePlumbing leak repair
BigLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Update July 2025: Rooter-man Plumbing is so good, they continue to be my exclusive go-to company for all of my plumbing needs. I was fortunate to get a previous repairman, Chris, to come by for some repairs and upgrades for my bathroom receptacles and water values. He was friendly and got the job RIGHT. I highly…

Service not listed+ Responsiveness+ Punctuality+ Quality
Thaddeus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

UPDATED: Most recently they helped us winterize and shared lots of great ideas that gives me peace of mind as a homeowner worried about broken pipes during the upcoming freeze. Based on their advice last season we had no breaks, but my neighbors who didn’t winterize had a waterfall in their dining room. Very easy to…

Faucet installationPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luke was great. Nice, answered all my questions and fixed the leak quickly and competently. Plus Misti did a good job scheduling the service and kept me posted as to the arrival time. Very pleased with Rooter-Man Plumbing.

Plumbing leak repair+ Responsiveness+ Quality+ Professionalism
Bryce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luke was very personable and didn't just fix the issue but explained why it was happening and how to fix it in the future. Great work and very quick!

Plumbing leak repair+ Responsiveness+ Quality+ Professionalism
Jill11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Collen McBride was awesome! He took his time with us and explained everything that was going on with our bathroom plumbing issue. He was very knowledgeable and thorough.

Plumbing leak repair
TaylorLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had my incoming water pipe burst at night, called the next morning and Luke was out within 2 hours. He finished the job in another 3. He was professional, did good quality work, and was clear about the options. They turned a stressful experience into a positive one. Would definitely choose again!

Plumbing leak repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
SureshLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

A few months back, I had an A/C company clear out some pipes to the best of their ability bc my A/C was not working at my rental property. He said that this would probably continue to be an issue and to call a plumber if the problem came back up. I called Rooterman Plumbing and their front office (from the person…

Plumbing leak repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Byron Lewis was very respectful and kind and professional. He investigated the issue and found out that whoever originally installed the plumbing for the kitchen sink put the wrong size. Which resulted in a leak. I would highly recommend this gentleman for any plumbing issue you have. I'll be definitely referring…

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Curtis was able to locate a significant leak near our water main that was costing hundreds of dollars a month and had it fixed the same day. Everything was well explained and pricing was accurate up-front.

Plumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
ErcoleLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used them twice now. I appreciate their responsiveness and fair pricing. They don't try to string you along like others. Both David Coucke and Byron Lewis have been great.

Plumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Maorong1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had to call Rooter-Man to fix a water leak probably caused by an ice storm cleanup crew dropping a large log on the shallow line near the water meter. David, the technician who came to fix the issue, was extremely professional, efficient, and friendly. He quickly identified and fixed the problem in less…

Plumbing leak detectionPlumbing leak repair+ Professionalism
Sonya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Curtis was very knowledgeable and professional with plumbing toilet service repair service. I was very satisfied with his work he performed.

Plumbing leak repairToilet repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing leak repair reviews (16 more) →

Price

$486+17% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 84%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning91$161–$493
Plumbing pipe repair67$322–$1.1k
Plumbing leak detection65$78–$630
Toilet repair60$176–$656
Outdoor plumbing system repair45$441–$1.5k
Water heater repair39$78–$466
Faucet repair38$166–$529
Plumbing leak repair35$227–$807

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