Experts Reviews · Company report
Rooter-Man Plumbing Austin TX logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Rooter-Man Plumbing Austin TX

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,234 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rooter-Man Plumbing Austin TX is better than 94% of leak detection services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rooter-Man Plumbing Austin TX is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Rooter-Man Plumbing Austin TX for 8 kinds of job.

Rooter-Man Plumbing Austin TX for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “Plumbing pipe repair” · showing 20

kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Colin squeezed me in on a weekend and had my service line leak solved in just a little more time than it took me to puncture it in the first place. The price was reasonable. I’m glad I didn’t call anyone else first.

Paid $200–400Great pricePlumbing pipe repair
D.Local Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Eddie was out same day as my call. He located a drain leak quickly and had the pipe replaced fast. Plus he was super cool! Highly recommend this company!

Plumbing leak detectionPlumbing pipe repair
Linsay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great honest company. Gave me a better quote than a competitor. Prompt and very professional!

Plumbing pipe repair
Zach12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great work! Fast and friendly with a low cost.

Plumbing pipe repair
Dan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jay was professional and effective in removing roots from the main line. Thank you so much Jay

Paid $300–400Reasonable pricePlumbing pipe repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Eddie was amazing. Super helpful. It wasn’t an easy job - corroded leaking pipes under our sink. He knocked out the job in no time!! Thanks Eddie.

Paid $400–500Reasonable pricePlumbing pipe repairPlumbing leak repair
Timothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Joshua was super professional and helpful!

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rooterman plumbing was great, I was aware of a leak due to standing water at the edge of my house. After talking to multiple plumbers, Eddie at Rooterman presented a very clear plan on how to try and detect the leak and the best way to go about it step by step. Eddie and Matthew traced down the supply line having to…

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
JenniferLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was able to get a same day (morning even) appointment. The plumber, Josh, arrived when they estimated he would. He did a great job assessing and fixing my plumbing issue. Their pricing isn’t as competitive as our prior plumber, but the service was better.

Plumbing pipe repair
Dave12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good experience with Eddie from Rooter-Man. There were several issues with a leak on the water heater inlet, the replacement of the Owner's cutoff valve and more. Eddie is EXTREMELY knowledgeable and experienced, and could tell me the advantages and disadvantages of each option, and we agreed on what to…

Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repairOutdoor plumbing system repair
barryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These guys are my go-to for plumbing in Austin. Always will be.!!!!! Shout. Out to Collen McBride for his 5 star work!

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
BigLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Update July 2025: Rooter-man Plumbing is so good, they continue to be my exclusive go-to company for all of my plumbing needs. I was fortunate to get a previous repairman, Chris, to come by for some repairs and upgrades for my bathroom receptacles and water values. He was friendly and got the job RIGHT. I highly…

Service not listed+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Several other plumbers never responded to our request to re-line the wastewater piped that had become clogged with a tree root. Others offered to tunnel a new pipe in at a cost of $300 / linear foot. Rooter-Man came within a couple of days of my call, evaluated the problem, engineered a solution and offered a…

Plumbing pipe repairService not listed+ Responsiveness+ Quality+ Professionalism
KarenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Amazing experience from the receptionist to Collen. Collen was professional, informative and extremely helpful. Will definitely use this business again. Another amazing experience with Rooterman Plumbing. Joshua was super helpful with detecting and repairing a leak under neath my sink in my master bath. He also…

Plumbing leak detectionPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
TeresaLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jason did a great job of finding the problem, fixing it, testing his work, and explaining it!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
bogdan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie was great. Quick in and out took care of my leak in less then two hours.

Plumbing leak detectionPlumbing pipe repair+ Quality
PeterLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew and Jack were able to make it to my property the same day I called abut a leak under my driveway. They returned the following day to do the prep work and digging for a trenchless repair. Despite this taking place during the hottest parts of the day in the hottest summer in a long time, they were very…

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
John15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used Rooter-Man many times for drain clearing. They have always been professional and get the job done. I highly recommend them.

Plumbing pipe repair+ Responsiveness+ Professionalism
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rooter-Man Plumbing is very professional and highly skilled. They made a same day visit as when I called as I had guests arriving the next day. They addressed the original problem, gave me some DIY solutions for ongoing maintenance, and took time to explain our plumbing issues and answered all my questions. AND…they…

Plumbing leak detectionPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Vinod7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called a few plumbers and it was "leave a message" or "someone will call you back".. Rooter-Man rep was a lot more assuring that someone should be at my house (as the leak was ongoing) in 1-2hrs. Collen showed up in less than an hour, was able to quickly detect the source of the problem. Luckily it was simpler than…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing pipe repair reviews (48 more) →

Price

$486+17% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 84%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning91$161–$493
Plumbing pipe repair67$322–$1.1k
Plumbing leak detection65$78–$630
Toilet repair60$176–$656
Outdoor plumbing system repair45$441–$1.5k
Water heater repair39$78–$466
Faucet repair38$166–$529
Plumbing leak repair35$227–$807

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