Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts

Experts Reviews · Company report
Rooter-Man Plumbing Austin TX logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Rooter-Man Plumbing Austin TX

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,234 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rooter-Man Plumbing Austin TX is better than 94% of leak detection services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rooter-Man Plumbing Austin TX is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Rooter-Man Plumbing Austin TX for 8 kinds of job.

Rooter-Man Plumbing Austin TX for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$900–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$709
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 24

All 8 Google reviews tagged “Sewer cleaning”

Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very pleased with the service we received from Garrett. He didn't try to upsell us on anything and was generous with his advice on other plumbing related questions. I am seriously thinking of switching to Rooter Man for all of our plumbing issues we we continue to get the same quality of service as we did from Garrett.

Paid $900–1,000Reasonable priceSewer cleaningFaucet installation
JamesLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Review update- After seeing my review the owner of the company addressed my concerns, came out to address what the problems were, and reduced the charges to a reasonable amount. Although my initial review was poor, I would give them 4 stars after they came to an equitable resolution with me. Initial review- I have…

Sewer cleaning
Mindy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great website and I was able to get my estimate and appointment set all through text. Service was on time and Collen was great and explained everything. They were able to do some additional work needed that same day.

Plumbing leak detectionSewer cleaning+ Responsiveness+ Professionalism+ Value
Nancy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cleaned out the sewer, used a camera to see the problem, submitted an estimate. Very professional, efficient and friendly.

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Byron was very knowledgeable about septic systems and therefore was able to fix our problem the next day.

Sewer cleaning+ Professionalism
OliviaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Curtis did an amazing job. I had a recurring issue with my plumbing backing up due to debris in the pipes that kept recurring after multiple visits from other companies. Curtis came in, added an additional clear out to the line, and hydro jetted the debris to clear the drains. He followed up with a camera of the…

Outdoor plumbing system repairSewer repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Jeremy4 years ago★★★★★

Rating only, no written review.

Sewer repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Peggy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repairSewer cleaningDrain cleaning

Price

$486+17% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 84%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning91$161–$493
Plumbing pipe repair67$322–$1.1k
Plumbing leak detection65$78–$630
Toilet repair60$176–$656
Outdoor plumbing system repair45$441–$1.5k
Water heater repair39$78–$466
Faucet repair38$166–$529
Plumbing leak repair35$227–$807

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