Experts Reviews · Company report
Rooter-Man Plumbing Austin TX logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Rooter-Man Plumbing Austin TX

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,234 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rooter-Man Plumbing Austin TX is better than 94% of leak detection services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rooter-Man Plumbing Austin TX is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Rooter-Man Plumbing Austin TX for 8 kinds of job.

Rooter-Man Plumbing Austin TX for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$261–$931
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 29

All 21 Google reviews tagged “Shower repair”

Jeffrey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Eddie Pollack was on time, courteous, professional, and resolved an issue with my shower control that I thought would be a major issue by thoughtfully troubleshooting it before suggesting the big job. Recommend.

Toilet repairShower repair
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The entire team at Rooter-Man is first class. Jason's initial work to assess the issue, give me best case and worst case options and be there every step of way was appreciated. Collen and Alan did a terrific job with the repairs. They worked a long day to get the job done in a day and it wasnt easy. They went above…

Sewer repairShower repairPlumbing leak repair
HoytLocal Guide · 315 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chris Fryer is a total professional. Very competent and lets you know what he is doing and why. Good work. He inspires trust. The cartridge in the shower head had expired. He replaced it promptly Excellent work Chris! Paying became complicated when my replacement card was rejected, due to Rooter-man software…

Shower repair
Dan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

⭐️⭐️⭐️⭐️⭐️ I recently had an issue with no hot water in some of our showers and faucets. Eddie from Rooter Man Plumbing came to the rescue! He was professional, efficient, and quickly diagnosed the problem. Thanks to Eddie, we're back to enjoying warm showers. Highly recommend Rooter Man Plumbing and especially Eddie for any plumbing needs!

Shower repairWater heater repairService not listed+ Responsiveness+ Punctuality+ Quality
Patty13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication. Timely appointments.

Plumbing leak detectionShower repair+ Responsiveness+ Punctuality+ Quality
ChaosLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David came out and fixed the problem we were having in our guest bathroom extremely quick. As well as gave us in my opinion a fair quote on replacing the hot water heater and a rough time line of how long it would take to replace. He also fixed the problem with the low water pressure we were having.

Faucet repairShower repair+ Responsiveness+ Quality+ Professionalism
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was having an issue with a shower draining slowly, but had bigger concerns about the integrity of my cast iron pipes. Collen did an excellent job of understanding my issues, assessing the situation, and giving thoughtful advice, as well as addressing the immediate problem—getting the shower to drain. Collen was…

Shower repairDrain cleaning
PeggyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have used Rooter Man many times now for various services. We contacted them initially based on their high reviews. We are now a customer for life. Great service and quality. Joshua in particular is an exceptional technician. Patient, thorough, knowledgeable and extremely nice. Would highly recommend.

Faucet repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Tracy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Collen with Rooterman is awesome!!! I’ve had him out several times for various projects and repairs (old house). He has never shied away from a project and has always done an excellent job! I would highly recommend him!

Plumbing leak repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Bob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason was awesome and helpful

Plumbing pipe repairShower repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Phil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When I called to get the appointment it was a very busy time for plumbers across Texas and they still got me in very soon. Collen was fantastic. He was very thorough, gave me all options with full explanations and completed the install quickly and cleanly.

Shower repair+ Responsiveness+ Punctuality+ Quality
CherylLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used to cringe at the thought of calling a plumber because I assumed they're all too expensive. I instead used a neighborhood handyman to do my plumbing work. Big mistake! The Rooterman plumber walked me through the work he was doing and explained how the previous work (done by the handyman) was incorrectly done.…

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Ozzie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Curtis showed up on time, was very helpful through the process and provided reassurance of his knowledge. Would recommend

Shower repair+ Professionalism
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Curtis was professional and provided great service. I would hire him again for future plumbing needs.

Shower repairToilet repair+ Punctuality+ Professionalism
Jeana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot recommend this company enough. Curtis came out and quickly identified the problem that he was here to fix with my shower/tub. I asked him to take a look at my water heater so that he could get an idea of what I needed so I could get a replacement scheduled in the near future. He found a leak in the water…

Water heater installationShower repair
LizLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Received notice when Dustin was on his way with a picture as well. Showed up on time. Explained everything so I understood what he did/found. He did the water heater drain/fill maintenance and replaced the faucet in the shower.

Shower repairService not listed+ Responsiveness+ Punctuality+ Quality
I10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the best plumbing service in town…the tech was so professional and courteous! I recommend them to everyone!

Faucet repairShower repairToilet repair+ Punctuality+ Professionalism
Ralph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rooter-Man made the effort to get me on the schedule the same day. Collen was on time, patient and professional. He took the extra steps to make sure the job was done the right way! Based on this experience I strongly recommend them and will use them again!

Shower repair
Vincent13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful service!!!!!!!! Definitely recommend to anyone needs service!!!!!!

Faucet repairShower repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Arin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceDrain cleaningShower repair
Rajae3 years ago★★★★★

Rating only, no written review.

Shower repair+ Quality+ Professionalism

Price

$486+17% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 84%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning91$161–$493
Plumbing pipe repair67$322–$1.1k
Plumbing leak detection65$78–$630
Toilet repair60$176–$656
Outdoor plumbing system repair45$441–$1.5k
Water heater repair39$78–$466
Faucet repair38$166–$529
Plumbing leak repair35$227–$807

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