Experts Reviews · Company report
Rooter-Man Plumbing Austin TX logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Rooter-Man Plumbing Austin TX

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,234 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rooter-Man Plumbing Austin TX is better than 94% of leak detection services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rooter-Man Plumbing Austin TX is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Rooter-Man Plumbing Austin TX for 8 kinds of job.

Rooter-Man Plumbing Austin TX for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.61
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000–1,200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 61 Google reviews tagged “Toilet repair” · showing 20

Brooke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Eddie was GREAT! He was able to get to my home first thing in the morning. Knowledgeable and checked everything thoroughly with our clogged toilets. Gave us options and priced out everything accordingly before fixing anything. Very patient and didn't pressure my husband and I while we talked through expenses. We…

Paid $1,000–1,200Great priceToilet repair
DavidLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Garrett is fantastic. I have nothing negative to say about him or Rooterman. We have been using them for years at multiple properties and they never disappoint. Everything you would want in a plumbing repair experience. Very happy! 😁

Paid $1,200–1,400Reasonable priceFaucet repairToilet repair+ Responsiveness+ Punctuality+ Quality
Mariah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, quick and informative. Eddie was very helpful!!

Paid $1,000–1,200Reasonable priceToilet repair
TishLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick and professional

Toilet repair
Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Eddie from Rooterman was very knowledgeable and explained everything he saw and did. He presented options and stayed within my budget. His work was thorough and efficient and he left the area immaculate. He is the first honest plumber I have found! I will be using Rooterman from now on!

Paid $600–800Reasonable priceToilet repair
SoniaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eddie came out quickly, bought all the equipment explained all the issues and completed the job all within a short time period. Very satisfied with the service.

Paid $1,400–1,600Not sureToilet repair
Randall4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rooter-Man has been our go to at Paul Mitchell the School Austin. They're always quick to respond and very professional. We've had the pleasure of working with Garrett and Collen. Thank you Gentlemen!

Reasonable priceToilet repairPlumbing leak detection
KassidyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eddie was perfect, quick, and personable. I appreciate him being honest and managing my expectations! I loved that he wanted to make sure I had a accurate quote in front of me and he was also kind enough to let me know I had packages so nothing would get stolen.

Paid $200–400Reasonable priceToilet repair
Patience5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jay and Matthew were quick, competent and professional.

Toilet repair
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Eddie was on time, professional and quick to find a solution. He helped me understand my options so I could make a good decision for my home. I have used Rooterman for several years now and come away happy every visit!

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
WilliamLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

All I can say is it feels really good to know a good plumber. We had replaced the grease seal on our toilet at work and a couple of months later the odor came back and the guys came and saw the degree seal we had and failed and so they put in a better one. Contacting ruderman was easy having the guys come as…

Paid $400–500Reasonable priceToilet repair
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Josh did an excellent job. He explained everything, answered my questions and explained all costs. This is the third time I’ve used your company, and would recommend it to anyone.

Paid $600–700Reasonable priceToilet repairPlumbing leak repair
don9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Yelp does it again. I was looking for a company to do a couple of plumbing repairs. Rooterman had terrific reviews and responded first to my inquiry. I spoke with the office person and set a time for that afternoon. Eddie texted me as promised. He assessed the issues abandoned gave me a quote. Got the job done and I…

Paid $900–1,000Reasonable priceToilet repairGarbage disposal installation
Deborah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am very happy with my first experience with Rooterman plumbing and Eddie specifically. First he figured out that dispatcher had given him the wrong address quickly and then he retrieved my mother-in-law’s glasses from the depths of the toilet with an auger and the glasses are in pretty good shape! Thank you for…

Paid $200–300Reasonable priceToilet repair
Jeffrey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Eddie Pollack was on time, courteous, professional, and resolved an issue with my shower control that I thought would be a major issue by thoughtfully troubleshooting it before suggesting the big job. Recommend.

Toilet repairShower repair
Marcy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were quick to arrive, knowledgeable, and fixed the issue.

Reasonable priceToilet repair
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Was having my floors replaced and discovered the toilet flanges had come lose from the pipe. Called Rooter Man late one evening and they were out the next morning. Joshua fixed both toilets and pounted out some other things I should look at in the future. He also pointed out a mistake by the flooring guys that I was…

Toilet repair
BigLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Update July 2025: Rooter-man Plumbing is so good, they continue to be my exclusive go-to company for all of my plumbing needs. I was fortunate to get a previous repairman, Chris, to come by for some repairs and upgrades for my bathroom receptacles and water values. He was friendly and got the job RIGHT. I highly…

Service not listed+ Responsiveness+ Punctuality+ Quality
Debbie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Joshua replaced an outdoor hose bib. For years we had a collapsible hose attached to the old bib, and it was impossible to take off. Josh is a great communicator and plumber. He was fair in giving us options for the repair.

Toilet repair
Patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Responsive, professional, on time, efficient. 5/5

Toilet repair+ Responsiveness+ Punctuality+ Quality

Show more toilet repair reviews (41 more) →

Price

$486+17% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 84%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning91$161–$493
Plumbing pipe repair67$322–$1.1k
Plumbing leak detection65$78–$630
Toilet repair60$176–$656
Outdoor plumbing system repair45$441–$1.5k
Water heater repair39$78–$466
Faucet repair38$166–$529
Plumbing leak repair35$227–$807

Compare with