Experts Reviews · Company report
Rooter-Man Plumbing Austin TX logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Rooter-Man Plumbing Austin TX

Cedar Park, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 1,234 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rooter-Man Plumbing Austin TX is better than 94% of leak detection services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rooter-Man Plumbing Austin TX is better than 95% of leak detection services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rooter-Man Plumbing Austin TX is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rooter-Man Plumbing Austin TX is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Rooter-Man Plumbing Austin TX for 8 kinds of job.

Rooter-Man Plumbing Austin TX for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Water heater installation”

Hang10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Allen the technician who helped us was very professional. He did a great job fixing the wax ring. The service was scheduled within a day.

Paid $2,000+Reasonable priceWater heater installation
JoeyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jay was efficient (fast), friendly, and the work was top notch. Would definitely recommend to anyone looking for a water heater replacement. I called rooter-man around 3pm and the replacement was done by 5:30. The price was a little steep but the 10 year warranty was worth it.

Paid $1,000+Water heater installation
Alberto4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Joshua came out and was professional, versed me on the problem. Fired up my water heater and gave me the said that he would let me know on the quotes for what was needed if I wanted him to do the work . Really friendly. Will definitely call him back with any other issues.

Paid $100–200Reasonable priceWater heater installation
Yongtao4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Work is done in a clean and orderly way

Paid $1,000+Not sureWater heater installation
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Eddie did a terrific job. Everything was explained clearly in advance. The repair was then completed quickly and efficiently

Paid $1,000+Reasonable priceWater heater installation
Storm6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Stellar service all around. Alan quickly diagnosed the issue and stopped a fast leak after hours. He worked closely with us to determine the best course of action, explaining everything in detail, and had our hot water heater replaced the next day. He was exceptionally thoughtful and thorough throughout the whole…

Water heater installation
VirginiaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Collen is a true professional. Once he knew my garage had standing water, he came out to my house on a Sunday to diagnose my water heater issue. He had great communication from the get-go, and made the process extremely easy. Not only did he do a great job on the install of the new unit, he also expertly fixed the…

Paid $1,000+Reasonable priceWater heater installation
Dave12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good experience with Eddie from Rooter-Man. There were several issues with a leak on the water heater inlet, the replacement of the Owner's cutoff valve and more. Eddie is EXTREMELY knowledgeable and experienced, and could tell me the advantages and disadvantages of each option, and we agreed on what to…

Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repairOutdoor plumbing system repair
VinayakLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We used Rooter-man for repiping our home. Jason and his crew did an excellent job. It was a large project with many unknowns but Jason handled everything really well. The office was also very prompt on communications and very professional.

Reasonable priceWater heater installationOutdoor plumbing system repairService not listed
Riley13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Took care of replacing my water heater that was is a difficult and tight spot!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Joey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie did a great job installing my new water heater and consulting on general plumbing questions I had about my new house. Super professional and informative. Would HIGHLY recommend working with Eddie.

Water heater installation+ Responsiveness+ Quality+ Professionalism
alicia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Luke did such a great job with our plumbing problem. He even saved us a lot of money by applying discounts and showing us how to prevent costly repairs in the future. I highly recommend Rooter-man! They always get a highly professional plumber out to our house in a very short amount of time!

Plumbing leak detectionWater heater installationFaucet repair
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend Eddie!!!! Very Professional and Quality Workmanship!!!!

Water heater installation+ Responsiveness+ Punctuality+ Quality
_Local Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joshua did an outstanding job on the analysis and solution to our water heater issues.

Water heater installation+ Responsiveness+ Punctuality+ Quality
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick response, knowledgeable people, good work

Water heater installation+ Responsiveness+ Punctuality+ Quality
NickLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had one of my water heaters burst in the attic late night. The team at Rooter-Man was able to come the house the next day and replace the unit. They worked carefully- avoiding any unnecessary mess and worked until the job was done. I had a second unit also replaced the same day - given they were both the same…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Curtis Kuvka was prompt, courteous and professional. He was very knowledgeable. I would definitely recommend and will use him again.

Water heater installation
Jeana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot recommend this company enough. Curtis came out and quickly identified the problem that he was here to fix with my shower/tub. I asked him to take a look at my water heater so that he could get an idea of what I needed so I could get a replacement scheduled in the near future. He found a leak in the water…

Water heater installationShower repair
Robbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rooter Man of Austin has been such an excellent experience, I am beside myself with the thought that I now know who to call with any plumbing problem. Nick was kind and extremely knowledgeable and explained everything completely. I will use this company again and again. The price was, I thought, great…absolutely…

Water heater installationOutdoor plumbing system repair
Mackey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Nick and Rooterman plumbing. He offered three options to resolve a water pressure issue. He installed a new pressure regulating valve on the main water line, replaced two shutoff valves (main shutoff, sprinkler shutoff), and added an expansion tank to the tankless water heater. He stayed onsite…

Water heater installationOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dustin is sharp, courteous and professional. Great experience!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Roxanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

One word: Awesome! Colin, the tech who installed two water heaters for me, was prompt, professional, and consultative. Everyone through the entire process was a joy to work with, and I'd trust them for any plumbing/repair needs in the future. A+ aces!

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Ric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Curtis from Rooter-Man was upfront, responsive and gave an accurate assessment of the work and costs. Highly recommend based on my experience

Water heater installationPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Anne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Curtis was excellent! He was very friendly and explained everything thoroughly. The price was fair and the work was completed quickly! Thank you Rooter Man Plumbing!

Water heater installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Curtis is professional and dies excellent work. He prides himself in doing the job the right way.

Faucet installationWater heater installationFaucet repair
Robert11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dennis came out on a Sunday, in the snow, along with his supervisor, to install a water heater on the coldest day of the year. He was professional and responsive to say the least. I would highly recommend Rooter-Man to anyone needing service.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Curtis is wonderful! Very knowledgeable and professional. Communicates all steps so consumer is aware.

Water heater installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Rory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceWater heater installation
Ian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality
kenny3 years ago★★★★★

Rating only, no written review.

Water heater installation+ Professionalism
Wendy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
maggie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater installation+ Punctuality+ Quality+ Professionalism
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jaclyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Quality+ Professionalism
marilyn5 years ago★★★★★

Rating only, no written review.

Water heater installation

Price

$486+17% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 84%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning91$161–$493
Plumbing pipe repair67$322–$1.1k
Plumbing leak detection65$78–$630
Toilet repair60$176–$656
Outdoor plumbing system repair45$441–$1.5k
Water heater repair39$78–$466
Faucet repair38$166–$529
Plumbing leak repair35$227–$807

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