Experts Reviews · Company report
Roots Salon & Wellness Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Roots Salon & Wellness Spa

Youngstown, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 67 nail salons · 5.0★ from 127 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roots Salon & Wellness Spa is better than 99% of nail salons.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roots Salon & Wellness Spa is better than 96% of nail salons.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roots Salon & Wellness Spa is better than 99% of nail salons.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roots Salon & Wellness Spa is better than 100% of nail salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roots Salon & Wellness Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roots Salon & Wellness Spa is better than —% of nail salons.–
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Reviews for your job

Customers hired Roots Salon & Wellness Spa for 8 kinds of job.

Roots Salon & Wellness Spa for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8

All 25 Google reviews tagged “Hairstyling” · showing 20

ClaraLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Love the ora here! Beautiful Salon!! Kim was fantastic!! Definitely a new favorite!!

Paid $40–60HaircutHairstylingBlowdry
ChrissieLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Angela Noday is one of the best with your hair in the area and maybe in the county. She always did amazing with my hair even when I screwed it up

Paid $120–140HairstylingHair highlightingBalayage
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Where to even start! From the get go, this was an easy and personable experience! I was recently a maid of honor in my friend’s wedding and reach out to roots through a family friend to inquire about packages. Bianca was amazingly friendly and personable as well as professional. She set us up with a hair stylist,…

Paid $80–100HairstylingService not listed
Aislinn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My bridesmaid and I loved our hair and makeup! The girls at the salon are wonderful and so down to earth, they made the whole experience so much more enjoyable and less stressful. Bianca was such a sweetheart and always made time to call or text if I had any questions. We got ready for my wedding at the salon and I…

HairstylingBody waxingCurly hair
Jayden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My hair was very well done and I loved it

Hairstyling
VeronicaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Just moved back into town and was blessed by Bianca with the best haircut I’ve ever had in my life. We cut off a lot of my hair and she kept me comfortable & confident with the cut and style. It was wonderful learning all the ways that Bianca chooses to keep her salon green and support the environment with the…

HairstylingHaircutBlowdry
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

10000000/10 wound recommend! This is the go to crew! Amanda is the ONLY person I will trust with my hair. I started booking with her alittle over a year ago and haven’t looked back. She and the gals at roots saloon are such a cool bunch. From the atmosphere, to the great conversation, great music; they will take…

Hairstyling
Kayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not recommend Roots Salon and Wellness Spa, Bianca, and her team enough for wedding hair/makeup. Bianca was amazing to work with from the moment of booking our wedding (over a year out) up until the day of! She helped create a getting ready timeline for myself, four bridesmaids, two moms, and grandma all…

BraidsCurly hairHairstyling
Abbey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I started going to Roots when I needed a new salon after moving here from Columbus at least 4 years ago. I actually started getting eyelash extensions first from Bianca and have since moved my hair cuts, colors, and I even just got powder brows done there. I love the salon, Bianca's incredible talent and friendship,…

BalayageBang trimBlowdry
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful experience every time! Staff is very friendly and my service has always been the best! 💯 recommend

Hair coloringHairstylingHaircut
pumpzy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best of the best! The staff will go above and beyond for you at your appointment. The atmosphere is light, relaxing and everyone there has a good time! Highly recommend.

BlowoutsGloss or GlazeHair coloring
Joellen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have not visited another more friendly , professional , ‘ one - stop- shop’ , and I have lived all over the country . Bianca is the kindest , most welcoming and talented hair boss - she does a killer Brazilian blow out and Angie is the best extension artist in town , and most others . Girls! You have to try Roots ! You won’t be disappointed

Hair coloringHair extensionsHairstyling
Jacob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a facial and a waxing here, as well as a color service for my hair (frosted tips) and I couldn’t be more ecstatic with the results! Logan, Bianca and Angie were fantastic!

Hair coloringHairstylingHair highlighting
Logan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best salon in the area, they have everything you’re looking for all in one place!

BlowdryBlowoutsBody waxing
Haley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love them! They made my big day(10.22.2022) run smooth and easily! They did my makeup and hair for myself and 11 of my girls and also spray tan and facial! I highly recommend using them for anyone’s big day! They did amazing and my girls and I looked beautiful! Thank you so much Bianca, Amanda, Sarah, and Abby! You…

BraidsCurly hairHairstyling
MeghanLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I used Roots Salon my wedding hair & makeup and the team was absolutely amazing! Bianca was so easy to work with to help get a schedule set up for my trial as well as the day-of hair & makeup for my wedding. I had Logan for makeup and Ashley for hair and they did an absolutely amazing job making my entire bridal…

HairstylingManicurePedicure
kelsie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bianca and Amanda did my hair/airbrush makeup for my wedding and it was so beautiful! Both lasted all day despite a lot of wind. They were super accommodating and flexible with their day of timeline and so fun to be around!

Hairstyling
Anna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bianca and Ashley are absolutely amazing to work with. They brought my bridal vision to life and made it perfect! My entire bridal party looked absolutely stunning also. They are so fun and down to earth, making the getting ready process that much better. 3 days before my wedding there were scheduling issues with my…

HairstylingUpdos
Allie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you're searching for bridal hair and makeup and have made it to this review, look no further! Seriously. These girls are AMAZING. They came on site to our small wedding and did hair and makeup for all the ladies in our group (about 12 of us). They made us laugh, had the best disposition and were timely, focused…

HairstylingUpdos+ Punctuality+ Cleanliness+ Quality
Lena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These girls were the bomb!!! they are so much fun and very down to earth. They will make you feel at ease on your wedding day. Bianca, Amanda, and Mallori Did such an amazing job on myself, my bridesmaids, and my mother and mother-in-law. Amanda did everybody’s hair a different way in the style they wanted and she…

HairstylingUpdos+ Punctuality+ Cleanliness+ Quality

Show more hairstyling reviews (5 more) →

Price

$96+36% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling25—
Hair coloring9—
Haircut8$30–$94
Updos8—
Hair highlighting7—
Blowdry4—
Hair extensions4—
Curly hair3—

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