Medical spa · Springfield, IL · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 30 wellness centersiPosition by Experts Score among all companies we track in this category. · better than 62%
4.9★★★★★192 Google reviews · 23 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the clinic 4.9 out of 5 based on 192 reviews, with the owner responding to all feedback. Clients frequently praise the professional and welcoming atmosphere, noting that staff members are knowledgeable, punctual, and thorough in explaining procedures like Botox, fillers, and microneedling. While most visitors report positive results and comfortable experiences, a few low-star reviews cite dissatisfaction with treatment outcomes, specifically mentioning ineffective vein treatments and perceived disfigurement from lip procedures.
Google rating: 4.9 out of 5 from 192 reviews (98% five-star).
Reviews on this page: 192 Google reviews (155 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 23, 2026.
Service: Wellness Center serving Springfield, Illinois.
Data from Google, last updated October 27, 2026.
Score profile vs other wellness centers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyWellness Centers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rose Aesthetics & Wellness Clinic: 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rose Aesthetics & Wellness Clinic: 92/100 on this factor. Category median: 92.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rose Aesthetics & Wellness Clinic: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rose Aesthetics & Wellness Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rose Aesthetics & Wellness Clinic: 94/100 on this factor. Category median: 81.A
94
Bar = this company · dark tick = category median.
Star ratings
192 Google reviews we collected
4.9of 5
5 stars18998%
4 stars00%
3 stars00%
2 stars11%
1 star21%
Praise vs complaints
Phrases our text analysis found in 155 written reviews
98%praise
Praise21198%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2241%
Reasonable2954%
Overpriced00%
Not sure36%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6530%
Would recommend4722%
Quality & results4019%
Communication3717%
Honesty & trust147%
Speed & response63%
Price & value63%
What customers talk about
We read 155 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional ,warm atmosphere straight to the point 5 stars !”
“Highly recommend to anyone looking for quality care and a great overall experience!”
“Took my daughter in for tattoo removal and they were amazing could not recommend them enough!”
“Always a wonderful experience at Rose Aesthetic and Wellness.”
“They are easy to talk to, answer all my questions and give great recommendations.”
“Cori is the only person I trust with my face and every time I leave I feel like a new woman!”
“Katie was so nice, any questions I had she was quick and informative.”
“I drive close to 2 hours to see her and it’s completely worth it”
People customers mention
Cori18 reviews
Jen13 reviews
Botox6 reviews
Katie5 reviews
Morgan4 reviews
Jennifer3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Rose Aesthetics & Wellness Clinic for 8 kinds of job. Pick one to see what they paid and said.
Andi3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Excellent crew. The girls make me feel welcome. They are easy to talk to, answer all my questions and give great recommendations. Definitely encourage anyone to try them for all your spa type needs!
Reasonable priceDysport treatmentService not listed
Erin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I love this place! Cori is the only person I trust with my face and every time I leave I feel like a new woman! I drive close to 2 hours to see her and it’s completely worth it
Great priceDysport treatment
Helena11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I recently moved back to Springfield and decided after a year that I needed to find someone for my Botox treatments. After researching, I preferred Rose Aesthetics and what they have to offer as aesthetic options. My first appointment was with Cori. Cori took time to understand what I’ve done previously, what I…
Great priceB-12 injectionsDysport treatmentService not listed
Jamie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
It’s so hard to find a company that will provide honest services, friendly, patient, take their time, consult with you, consult with other practitioners, caution you about treatments, encourage postponing so you don’t get hurt, I could literally go on. I’ve had trouble with my skin since puberty. If it can happen,…
Reasonable priceChemical peels
Heather2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jen was amazing! Listened to my concerns and explained different products and treatment plan.
Great priceDysport treatment
Emily7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Katie was amazing when I got my lip filler. I got a half syringe. The whole procedure was easy and comfortable (even with my fear of needles lol). I will definitely be back 😊 I love my lips and I love the kindness Katie gave me!!!!
11/10 experience.
Excellent crew. The girls make me feel welcome. They are easy to talk to, answer all my questions and give great recommendations. Definitely encourage anyone to try them for all your spa type needs!
Price assessment: Reasonable price
Services: Dysport treatment, Service not listed
Response from the owner · 3 months ago
So glad you chose Rose Aesthetics! We appreciate your business!!
Samaiyah _1 reviewiTotal number of Google reviews Samaiyah has written across all businesses on Google Maps, not just this one.
I love this place! Cori is the only person I trust with my face and every time I leave I feel like a new woman! I drive close to 2 hours to see her and it’s completely worth it
Price assessment: Great price
Services: Dysport treatment
Response from the owner · 2 weeks ago
I am so thankful you put your trust is us! I always love an Erin visit! Can't wait to see you again!!!!
Helena Gruwell11 reviewsiTotal number of Google reviews Helena has written across all businesses on Google Maps, not just this one.
I recently moved back to Springfield and decided after a year that I needed to find someone for my Botox treatments. After researching, I preferred Rose Aesthetics and what they have to offer as aesthetic options. My first appointment was with Cori. Cori took time to understand what I’ve done previously, what I preferred and made me comfortable choosing Dysport as my filler option. The entire process was seamless and the facility itself is very clean. Excited to continue my treatments at Rose!
Price assessment: Great price
Services: B-12 injections, Dysport treatment, Service not listed
Response from the owner · a month ago
We are so glad you chose Rose Aesthetics! Thanks for taking time to leave us a review. We look forward to your next visit!
Jamie Womack6 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
It’s so hard to find a company that will provide honest services, friendly, patient, take their time, consult with you, consult with other practitioners, caution you about treatments, encourage postponing so you don’t get hurt, I could literally go on. I’ve had trouble with my skin since puberty. If it can happen, it happens to me. I’ve had one treatment and there have been noticeable changes. We postponed this last treatment because of my skin sensitivity and the potential of causing further damage. Jen is very knowledgeable, caring, encouraging, and makes sure each treatment is safe. I appreciate the care that she takes.
Price assessment: Reasonable price
Services: Chemical peels
Response from the owner · a month ago
So thankful you’ve trusted us to help you on this journey! Thank you for leaving us a review, we look forward to seeing you again soon!
Heather Kelly2 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Katie was amazing when I got my lip filler. I got a half syringe. The whole procedure was easy and comfortable (even with my fear of needles lol). I will definitely be back 😊 I love my lips and I love the kindness Katie gave me!!!!
11/10 experience.
Price assessment: Great price
Services: Lip fillers
Response from the owner · a month ago
Your lips are stunning!! So happy to hear you had a wonderful experience! We can’t wait to see you again!
E D3 reviewsiTotal number of Google reviews E has written across all businesses on Google Maps, not just this one.
