PET SERVICES · HAZEN, AR
Rosie’s Pet Resort logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%74+32.4Reliability 19%61+11.4Value 13%27+3.4Momentum 10%54+5.4Track record 9%14+1.2Accountability 6%55+3.4Experts Score= 57Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Rosie’s Pet Resort

Better than 58% of pet services · #17 of 40

5.0★22 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 5.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent reviews

Debra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

She has groomed my dogs for 6 years. She grooms my 12 year old toy poodle and my 18 month old toy poodle. She does great work and is reasonably priced. She boards my dogs whenever I have to go out of town and cant take them with me. I trust her and have never had a single bad experience with her.

Reasonable priceDog groomingDog boarding
Taylor8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I use Donna every time I need my dogs boarded. I can’t compliment her enough on how well she takes care of my babes. She goes the extra mile for them and she helps me have peace of mind knowing my babies are okay. She’s also very accommodating. 10/10

annette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We boarded our old pitbull there she took very good care of him and didn't mind me calling all the time to check on him great place to board your dog

EbernLocal Guide · 388 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Been grooming our dog since she opened. They always do a great job and he trusts them. She really knowledgeable.

KristyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Donna took great care of our older dog who tends to get separation anxiety on occasion. She kept in touch with me and was attentive in caring for our dog. Highly recommend!!

WiserLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Elle loves you Donna. She had to dictate this letter since she has no opposable thumbs yet. We’ll be working on it FROM ELLA THE MINI-SCHNAUZER I Ruuuuuuuuuuuuv Miss Donna!

vs category

Blue = Rosie’s, grey = pet services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02021-Q2: 5.00★ (1 reviews)2021-Q3: 5.00★ (3 reviews)2021-Q4: 5.00★ (3 reviews)2022-Q1: 4.67★ (3 reviews)2022-Q2: 5.00★ (4 reviews)2022-Q4: 5.00★ (1 reviews)2023-Q4: 5.00★ (1 reviews)2024-Q2: 5.00★ (2 reviews)2025-Q3: 5.00★ (1 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q2: 5.00★ (1 reviews)2026-Q3: 5.00★ (1 reviews)2021-Q22022-Q42024-Q22025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%74+32.4Reliability 19%61+11.4Value 13%27+3.4Momentum 10%54+5.4Track record 9%14+1.2Accountability 6%55+3.4Experts Score= 57Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
74
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
61
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
27
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
54
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
14
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
55

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2 / −0
Professionalism
+2 / −0
Responsiveness
+2 / −0
Punctuality
+0 / −0
Value
+2 / −0

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