How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%71+17.2Value 14%71+10Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORERoto-Rooter Plumbing & Water Cleanup
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 3,469 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for drain cleaning
Clear ✕All 427 Google reviews tagged “Drain cleaning” · showing 20
Jesus was amazing. Was transparent with what he was doing and was very honest. Glad he was the one that responded
Pleasant and friendly and explained things well
Adam did a great job clearing 2 clogged sinks
Had a sink backing up, someone was able to come out within 2 hours on a Sunday. Technician was friendly and explained the exact issue, how he was fixing it, and how to prevent it from happening again.
The guys that came out were super friendly, went above and beyond to make sure that our issue was taken care of. They also took the time to explain everything that was going on and explained what the next steps would be.
Colton came to our house and was absolutely amazing. He fixed the problem we had with a major clog in a main line, and then found a deeper root-cause problem that could've made things so much worse if it was not discovered. We're very thankful and will use them again for anything that comes up. Very professional,…
I want to thank the following team of plumbing experts at Roto-Rooter: James, Barry, Big Patrick, Parker, Josè, and John Lugo This group is doing or did a good job helping my family navigate through the whole process. Them being extremely knowledgeable, supportive, and helpful eased us being overwhelmed. They all…
Barry was very knowledgeable. My pluming issue was identified and a solved quickly and efficiently. Would absolutely recommend his service again.
Called Roto-Rooter around 5:30 on a Tuesday evening with a kitchen sink clogged well past the p-trap. Another company wanted a $150 after-hours surcharge on top of their rate — Roto-Rooter quoted the same flat rate regardless of the hour, exactly as advertised, and it held up when I actually called. Mark handled…
Quick response. Tech was professional, personable, and successful unclogging drain.
Alex was fantastic! Came out and fixed a plumbing issue we were having, and in the extreme Texas heat too. Truly a life saver! Very nice and professional. Thank you Alex!
The technician Colton was helpful and very informative. He told us what needed to be done and what is the issue. He also provided great customer service. I would recommend Colton definitely.
Barry saved the day. He was professional and provided great service to us. Cleared the drain and was reasonable and fair. Thank you again.
Great service! Professional, prompt, and very knowledgeable. Highly recommend!
Jesus with Roto-Rooter has saved us twice! My mom lives rural and us kids try to help her as best we can but we are far away. Jesus has on two occasions provided quick, professional, and courteous plumbing service to her site. Excellent communication about what is going on and with a more than fair price. You aren't…
Our technician, Barry, was very professional and did a great job.
The guy came over to fix my sink and he was very nice and quick.
Jesus was very professional and knowledgeable. He examined the situation/issue then explained to me the options on how to get it fixed. I highly recommend him and the company.
Wonderful service both times I've used them. Will be calling them for all my plumbing needs in the future.
Professional and timely. Very informative and upfront with the whole process. Would recommend for any of your plumbing needs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 427 | $328–$517 |
| Plumbing | 166 | — |
| Toilet repair | 144 | $228–$585 |
| Plumbing leak detection | 92 | $205–$520 |
| Plumbing pipe repair | 91 | $327–$942 |
| Sewer cleaning | 75 | $340–$517 |
| Outdoor plumbing system repair | 70 | $278–$2.1k |
| Faucet repair | 48 | $133–$480 |
